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The purpose of the paper is to investigate the influence of soft factors on quality improvement and performance and also to examine the link between quality improvement and organizational performance.

The paper uses data from perceptions from managers in 255 electrical and electronics (E&E) firms in Malaysia and it develops regression and correlation analysis to test the relationships between soft factors, quality improvement and organizational performance.

The following soft factors were found to have significant influence on quality improvement: management commitment; customer focus; employee involvement; training and education; and reward and recognition. Organizational performance was significantly influenced by the following soft factors: management commitment; customer focus; and employee involvement. Finally, this paper empirically shows that firm performance will increase when the organizations implement more quality improvement practices.

The results of this paper can be used by managers to prioritize the implementation of the soft factors. For instance, those factors that are found to have a positive impact on quality improvement practice and performance can be recommended to managers so that they can allocate resources to improve these factors to achieve higher organizational performance.

This paper identifies the soft factors that can influence the quality improvement practice and organizational performance in E&E Malaysian firms.

Significance of Knowledge The functional name of the Holy Quran is ‘huda’, the guiding light. It focuses divine light on each and every object separating thereby the right from the wrong' (al‐furqan). As this is accomplished by dint of knowledge (al‐ 'ilm). All these three guiding elements namely huda, furqan and ilm, are lined‐up by Allah, the Lord Providence (Rabb‐ulalamin), for earthly welfare (hasanah) and other‐worldly salvation (falah) of human beings. In Quranic context, knowledge, therefore, carries a great significance.

This study aims to examine the potential influence of Nonfungible Tokens (NFTs) and the Metaverse on the Halal tourism industry, with a particular emphasis on Halal brands and hotel booking platforms. This study also purpose to uncover the opportunities and challenges associated with the adoption of these technologies in the sector.

A qualitative research approach is employed, encompassing a comprehensive literature review of the halal tourism industry, NFTs and the Metaverse. Furthermore, this study utilizes case studies of brands and hotel-booking platforms that have experimented with or integrated these technologies. This study aims to provide a nuanced understanding of the implications of digital technologies in the context of the halal tourism industry.

The study uncovered several opportunities provided by NFTs and the Metaverse for the Halal tourism industry, such as enhanced authentication and traceability of halal products and immersive experiences tailored to Muslim travelers. However, it also identifies challenges including compliance with Islamic principles, data privacy, cybersecurity and equitable access to technology.

While the study has several significant implications, it acknowledges potential limitations related to the nascent nature of NFTs and the Metaverse. Future research should delve deeper into ethical, legal and socioeconomic issues surrounding the application of these technologies in the halal tourism industry.

The findings of this study have practical implications for halal brands, hotel-booking platforms and regulators. This study provides a roadmap for harnessing the transformative power of NFTs and the Metaverse while addressing potential challenges.

This research underlines the necessity for collaboration among industry stakeholders, technology providers and regulators to ensure equitable access and adherence to Islamic principles. This study preserves a more inclusive and ethically compliant use of these technologies, potentially shaping the future of the halal tourism industry.

This study focuses on the intersection of NFTs, the Metaverse and the Halal tourism industry. It provides fresh insights into the transformative potential of these technologies, aiding halal brands and hotel booking platforms in creating distinctive value propositions and experiences.

This study aims to explore the country’s contribution to research on halal food small- and medium-sized enterprises (SMEs) taken from the Scopus database for 10 years from 2013 to 2022 so that it can provide an overview of the effort that needs to be made by the government to improve research in this field.

The method used in this study was bibliometric analysis. The data comes from the Scopus database over the past 10 years (2013–2022). To create data visualization and network analysis using VOSviewer, Scimago Graphica, Bibliometrix and MS Excel.

Research on halal food SMEs has grown by almost 25%, with Malaysia leading with 447 publications. The UK is the leading country in publishing research articles with 44 journals. Malaysia has the most institutions (40 institutions for 25% globally). Malaysia has most research funding agencies (22 for 14% globally). Malaysia has the highest number of citations in halal food SMEs, with 3547 citations, followed by China and Indonesia. Malaysia has also the highest number of collaborating researchers and the most invitations. Future research focuses on sustainability, social issues, Internet of Things technologies, innovative technologies and strategies to increase productivity and competitiveness.

This research is a reference and overview of future research in halal food SMEs with the perspective of a country contribution angle. It provides input to the government on what needs to be done to develop research in the halal field in line with the goal of a country becoming the center of the global halal industry.

This study aims to present the current state of published literature concerning halal tourism and hospitality studies.

This research discovered 314 Scopus documents from 2003 until 2023 regarding existing studies related to this field. The present study then used a bibliometric analysis of this data set. The present research analysed the documents' bibliographical data based on year, source title, country of origin, institution, authors, keywords and citations. Microsoft Excel, bibliometrix, Harzing's Publish or Perish and VOSviewer software applications were used to conduct a frequency analysis, evaluate the impact and map bibliometric networks regarding halal hospitality. This study has presented the evolution of publications in the research field by year, the top players in source titles, countries, institutions and authors. This paper also evaluated the intellectual structure of existing research concerning halal tourism and hospitality and presented the most influential documents in this field. There were 112.21 citations per year, 7.21 per paper and 3.14 authors per paper.

The findings revealed that the study trend concerning halal tourism and hospitality had attracted the attention of academics and developed into a significant field in 2016. Malaysia and Indonesia have been the major contributors to halal hospitality research, with the highest proportion of authors.

In general, this study also has limitations similar to other studies. The research data were derived solely from the Scopus database, which has the advantage of being the most comprehensive database indexing all scientific works, even though it does not easily cover all available sources.

The present research has differed from previous research in that it examined literature published in Scopus concerning research on halal hospitality from 2003 to 2022. It analysed bibliographic data by year, source title, country, institution, author, keywords and citations.