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Small firm clusters are noted for their success across the globe. Inter‐firm cooperation and trust is said to be central to their success. But past research has restricted itself to ‘culture’ based explanations for cooperation and trust, that is, characteristic based trust. Doubts have been cast by a few studies about characteristic alone being a rationale for trust. In this paper, using the existing classification of trust and based on qualitative data from secondary literature on small firm clusters; we have argued for existence of more generalized bases of trust, namely knowledge and institutions, which develop through interaction among parties and can possibly lead to trust and cooperation in small firm clusters.

The purpose of this paper is to contribute to the nascent literature on the use of the internet in destination image formation by exploring India's online image through consumer queries posted on travel message boards.

The paper uses netnography, which is ethnography applied to the internet and is a qualitative method.

The paper finds that consumers are not only perceivers of destination image information but actively construct and share their own images via the internet. India is appreciated for its natural resources, culture, history and art but huge dissatisfaction is expressed for general and tourist infrastructure.

With consumers sharing both positive and negative aspects of a destination online, destination marketing organizations will increasingly find their “picture postcard” images being contested.

Traditionally internet based travel studies have focused on supply side sources. This paper illustrates that with the internet, consumers can and do easily share their complex images with other consumers.

India considers tourism a high‐potential sector in terms of its contribution to employment generation and economic growth. A positive destination image has a direct bearing on the tourist arrivals and hence economic growth of that region. The purpose of this paper is to explore the online destination image of Goa, an important tourist destination in India and draw lessons for successful image management in the age of the internet.

Qualitative information was downloaded from multiple travel agent web sites, newspaper articles and “threads” on one travel message board. The information is further categorized into suitable destination image attributes to study their impact on the destination image of Goa.

Managing the communication to create positive experiences is important. There is similarity in coverage on some aspects among the three sources such as beach destination, tourist infrastructure, and attractive night life. However, important differences emerge around the issues of culture, social factors, political factors and the overall atmosphere of Goa.

Government and industry should assess as to how a particular destination is viewed by people at large. There could be inefficiencies which could be dealt with proactively. The paper also has lessons for travellers seeking information about destinations and sites supplying such information.

Consumers are increasingly going to balance out the overly marketing‐oriented information coming from more traditional sources with more realistic travel accounts. Feedback for a destination is easily available online – particularly through consumer generated data. If harnessed properly, it can provide a valuable guide to the better management of a destination and its continued economic success.

Online destination image research is still in its nascent stage. The paper contributes to a better understanding of online sources of information of a destination. Government and the industry are no longer the only providers of information about a destination. Consumer viewpoints can provide low‐cost feedback about the challenges a destination faces and possible solutions to it.

The aim of this paper is to gain insight into the implications of the proliferation of social software like blogs, message boards and consumer review sites, etc. and its consequences for the hotel industry.

The paper draws on literature from journals, periodicals and other relevant literature for theoretical underpinnings and links it up with data gathered from online sources like blogs, message‐boards and consumer review sites.

The findings indicate that, with proliferation of blogs, message boards, and other such sites, hotels are increasingly losing control over what gets written about them online. It is important to be aware of the trend and have strategies in place to deal with the fast emerging medium of information sharing.

The phenomenon of social software is explained with its implications for business and suggestions about how to deal with it.

The paper brings into focus the nascent trends of social software and the changes in the way consumers may access information. The paper tries to bring forth a systematic overview of this emerging area.

Branch campuses and other types of partnerships are becoming increasingly common where a degree provider starts offering a programme in another nation. The aim of this paper is to focus specifically on the student and staff experience of learning in UK degree programmes operating in India.

The methodology followed for this study was qualitative. Open‐ended responses were invited from students and members of faculty about their experiences from two UK degree programmes in India. The data were analysed by using open coding which led to the identification of major categories.

Students expressed high level of satisfaction related to the internal environment particularly the quality of education provided by a foreign degree. But they also worry about the regulatory environment, branding and industry linkages of such programmes.

One of the most obvious limitations of this research is that the results cannot be generalized. The satisfaction with the academic engagement expressed by the students and the faculty could be due the strong systems put in place by these specific partnerships and not a generic feature of transnational partnerships.

This paper highlights that the educational issues important in the host nation may be different to the home nation. So equivalence of degrees or even rankings in the home country may not automatically get transferred in the host nation.

Student and faculty experience of learning in a foreign degree programme without leaving their country is underreported in the literature. To the best of the author's knowledge no work exists on the foreign degree programmes existing in India and this paper is the first attempt to research the issues related to transnational education in India.

As we reckon with the #MeToo movement, the gender-based violence that occurred during the 1947 Partition continues to remain forgotten in mainstream discourses and is an emotive and polarising issue within both India and its diaspora. Just like mainstream news in the United States covered the Gabby Petito case, causing a controversy as it led to the realisation that the rape and gender-based violence of missing indigenous women were not covered, it can be suggested that mainstream news channels both within India and in the diaspora construct narratives that privilege the stories of some over others – with issues of shame, izzat (‘honour’) and policing of women's bodies compounding the silence in South Asian communities. In this chapter, I argue that we need to rethink the Partition as a genocide to recognise the gender-based violence that occurred on women's bodies as the cataclysmic event occurred. I discuss the feminist historiographical research led by Urvashi Butalia, Kamla Bhasin and Ritu Menon who interviewed survivors in the aftermath of the 1984 anti-Sikh riots that triggered their research and reminded them of the Partition violence. It is only recently when the 1947 Partition Archives (in 2010) and the Partition Museum (in 2017) that the conversations of Partition are also taking place in academic spaces.