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Article
Publication date: 26 January 2022

James Baba Abugre and Moses Acquaah

The purpose of the study is to evidently examine how employee cynicism mediates the relationship between co-worker relationship and employee turnover intentions in organizations…

914

Abstract

Purpose

The purpose of the study is to evidently examine how employee cynicism mediates the relationship between co-worker relationship and employee turnover intentions in organizations in Ghana.

Design/methodology/approach

Using a cross-sectional survey of employees from both public and private organizations, the authors tested our hypotheses with a sample of 288 employees by means of structural equation modelling (SEM) using maximum likelihood estimation with LISREL 9.2 and bootstrapping procedures.

Findings

Findings showed that co-worker relationship is negatively associated with employee cynicism. The findings further revealed that employee cynicism is positively associated with employees' intention to leave. Additionally, employee cynicism negatively mediated the relationship between co-worker relationship and employee intention to leave their organizations.

Practical implications

The work recommends that organizations become aware of employee cynicism which can adversely affects co-worker relationship and consequently organizational performance. Therefore, organizations ought to reduce employee cynicism and rather encourage positive co-worker relations through interpersonal relationship and support for employees.

Originality/value

An investigation of co-worker relationship in organization and employee intentions to leave or turnover is a significant micro-level analysis for contemporary Human Resource Management (HRM) research. This study gives us a scarce opportunity to understand how employee cynicism negatively mediates the relationship between co-worker relationship and turnover intentions of employees.

Details

African Journal of Economic and Management Studies, vol. 13 no. 2
Type: Research Article
ISSN: 2040-0705

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Article
Publication date: 25 November 2020

Changho Moon and Moses Acquaah

The purpose of this study is to investigate the performance effects of pure innovation strategies (creative and imitative) versus the combination of the two innovation strategies…

772

Abstract

Purpose

The purpose of this study is to investigate the performance effects of pure innovation strategies (creative and imitative) versus the combination of the two innovation strategies (combination innovation strategy) and to determine whether implementing the combination innovation strategy produces an incremental performance benefit over the pure innovation strategies.

Design/methodology/approach

We used archival data from the Korea Innovation Survey (KIS) completed by a large sample of South Korea manufacturing firms and some financial data provided by the South Korea Science and Technology Policy Institute (STEPI). We used hierarchical multiple regression analysis to analyze the data from 486 firms.

Findings

The findings indicated that firms implementing any of the three innovation strategies of creative innovation, imitative innovation and combination innovation outperforms noninnovators. Results also show that while firms implementing the combination innovation strategy perform better than those implementing imitative innovation strategies, they do not significantly differ in performance from firms implementing the creative innovation strategy. Moreover, we find no performance difference between creative innovation and imitative innovation strategies.

Practical implications

The study highlights the importance of combination innovation strategies for manufacturing firms that rely on imitative innovation strategies to gain competitive advantage in the market. However, it demonstrates that firms that are successful in using creative innovation strategies must use their resources in exploiting that advantage.

Originality/value

Although extant studies have demonstrated the importance of both creative innovation and imitative innovation strategies in enhancing performance, it is not clear whether implementing both strategies at the same time has incremental value for firms. This study focusses on empirically examining the performance implications of creative innovation and imitative innovation strategies, and whether the pursuit of a combination innovation strategy (simultaneous pursuit of both innovation strategies) provides any incremental benefit is unique.

Details

European Journal of Innovation Management, vol. 25 no. 1
Type: Research Article
ISSN: 1460-1060

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Article
Publication date: 5 July 2013

Moses Acquaah, David B. Zoogah and Eileen N. Kwesiga

The purpose of this paper is to review and summarizes the articles that were accepted for the special issue focusing on “Advancing Africa through management knowledge and…

734

Abstract

Purpose

The purpose of this paper is to review and summarizes the articles that were accepted for the special issue focusing on “Advancing Africa through management knowledge and practice”. The paper also provides suggestions for future research focus for researchers on management issues in and about Africa.

Design/methodology/approach

The paper presents a conceptual review the distinctiveness of the five articles in the special issue which focus a personal reflection about management research and education in Africa, effective leadership development in Africa and the African diaspora, performance management implementation in the public sector; internationalization process of African businesses with special reference to banks; and strategic factors that could be emphasized by African firms to improve their performance. These papers are synthesized to present a coherent management research framework for Africa.

Findings

African management research requires a strategic choice approach, which asks interesting questions focusing on issues relevant to the growth of African businesses and the development of African national economies. African management research needs an identity that is uniquely African such as the intersection of private and public (including governments) interests; and the blurred nature of the formal and informal sectors.

Originality/value

The paper presents some opportunities and value of conducting management research in and about Africa in the areas of leadership and also followership.

Details

African Journal of Economic and Management Studies, vol. 4 no. 2
Type: Research Article
ISSN: 2040-0705

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Article
Publication date: 5 July 2013

Obi Berko O. Damoah

As a result of the lack of reliable data, systematic research that informs public policy and practice from Ghana seems to be lacking. Although the World Bank's survey concerning…

867

Abstract

Purpose

As a result of the lack of reliable data, systematic research that informs public policy and practice from Ghana seems to be lacking. Although the World Bank's survey concerning Ghana's manufacturing sub‐sector has been available for some time now, yet little is known as regards firm level research and so policy formulation has been affected exceedingly. The purpose of this paper is to identify the strategic factors which influence firm performance from Ghana (an emerging economy).

Design/methodology/approach

This study employs the World Bank data set relating to a panel of firms within the Ghanaian manufacturing sector from 1991‐2002.

Findings

By pooling the data and setting OLS regression, the results of the study indicate that joint venture (JVs) ownership predicts significant performance compared with similar counterparts that are wholly indigenously owned. Besides, firm size, workforce productivity and the location where a firm operates are strategic drivers of firm performance in a significant way.

Originality/value

The paper shows that alliances with foreign businesses by indigenous firms from Ghana boosts the capacity of the local firms with regard to human and financial capital resources, as well as linking them to international supply and distribution networks that greatly enhance their performance.

Details

African Journal of Economic and Management Studies, vol. 4 no. 2
Type: Research Article
ISSN: 2040-0705

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Article
Publication date: 13 April 2015

Moses Acquaah and Eddy K. Tukamushaba

The purpose of this paper is to examine the effect of the human factor (HF), organizational justice and the interaction between the two on individual employees’ perceptions of the…

763

Abstract

Purpose

The purpose of this paper is to examine the effect of the human factor (HF), organizational justice and the interaction between the two on individual employees’ perceptions of the effectiveness with which their organizations undertake activities in two sub-Saharan African countries.

Design/methodology/approach

Survey data were collected from two samples containing public sector and private sector organizations from two sub-Saharan African economies – Ghana (n=158) and Uganda (n=208). Hierarchical regression analysis was utilized to analyze the survey data from the two countries separately.

Findings

The HF dimensions of moral capital and human capabilities, and organizational justice were related to individual employees’ perceptions of the effectiveness of their organizations in both studies. In particular, higher perceptions of organizational justice at the workplace enhanced the impact of the HF dimensions of moral capital and human capabilities on individual employees’ perceptions of the effectiveness with which their organizations perform activities.

Practical implications

Organizations in sub-Saharan Africa should emphasize the development of the HF qualities that focus on moral capital and the utilization and application of the knowledge, skills and abilities embedded in employees at the workplace. In particular, moral capital could play a critical role in ameliorating counter-productive attitudes and behaviors such as shirking, bribery and corruption in organizations. Moreover organizations in sub-Saharan Africa can improve their effectiveness by developing fair decision-making procedures and interactions between management/supervisors and subordinates.

Originality/value

The study provides the first empirical investigation of the link between the HF and perceived effectiveness of organizations, and how organizational justice moderates this relationship in a sub-Saharan African environment.

Details

Journal of Managerial Psychology, vol. 30 no. 3
Type: Research Article
ISSN: 0268-3946

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Book part
Publication date: 26 November 2014

Moses Acquaah

The purpose of this study is to review the literature on strategic management in Africa with special emphasis on how strategy constructs have been measured and present a roadmap…

Abstract

Purpose

The purpose of this study is to review the literature on strategic management in Africa with special emphasis on how strategy constructs have been measured and present a roadmap to help improve strategy research in Africa.

Design/methodology/approach

A content analysis of empirical research on strategic management published in journals using data from Africa from 2000 to 2013 is conducted to examine construct measurement practices.

Findings

The findings indicate that the average sample sizes in strategy research in Africa is not large as strategy research in general, and have low statistical power. While the studies rely heavily on single-indicator measures, there were also several studies using scale or multiple measures that report reliabilities.

Research limitations

Limitations of the research include small number of studies used, inability to examine journal effects’ of the findings due to few numbers of papers from many of the journals, and lack of examination of the influence of the context and topical areas of the articles on the use of the construct measurement techniques.

Practical implications

The study provides information about the use of construct measurement techniques and power analysis in strategy research in Africa. It further encourages the use of larger sample sizes, the examination of power, and more focus on variables which allow the assessment of reliabilities and validity.

Originality and value

Little is known about construct measurement practices of the empirical research in and about Africa in the discipline of strategic management. This chapter builds on extant research on construct measurement issues in strategic management research, but with the unique value-added contribution of focusing on the African environment where the discipline is beginning to take hold.

Details

Advancing Research Methodology in the African Context: Techniques, Methods, and Designs
Type: Book
ISBN: 978-1-78441-489-4

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Article
Publication date: 5 July 2013

Moses N. Kiggundu

The author was invited to give the 2011 Inaugural Conference address of the Africa Academy of Management (AFAM). The purpose of this paper is to summarize the remarks of the…

635

Abstract

Purpose

The author was invited to give the 2011 Inaugural Conference address of the Africa Academy of Management (AFAM). The purpose of this paper is to summarize the remarks of the author's keynote address, so as to make them more widely available to varied audiences and to stimulate research and discussion about the future of African management.

Design/methodology/approach

It is a personal story of an African pioneer in African management education, research and practice. The author also shares personal thoughts for building business schools in Africa.

Findings

AFAM and its members have a role to play to advance Africa's management, leadership and overall development.

Originality/value

The idea is not for others to replicate the author's journey but to learn from it as they forge their own.

Details

African Journal of Economic and Management Studies, vol. 4 no. 2
Type: Research Article
ISSN: 2040-0705

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Article
Publication date: 5 July 2013

Dev Kumar Boojihawon and Kelechi K. Acholonu

Research investigating the internationalisation process of firms from Sub‐Saharan Africa (SSA) is limited. The purpose of this paper is to draw on extant work on…

795

Abstract

Purpose

Research investigating the internationalisation process of firms from Sub‐Saharan Africa (SSA) is limited. The purpose of this paper is to draw on extant work on internationalisation theory to propose an integrative framework that investigates the internationalisation process of African banks.

Design/methodology/approach

Using a qualitative, case‐based approach, the study explores the distinct cases of four banks (three in Nigeria and one in Kenya/Mauritius) and explores their internationalisation behaviour and pathways to understand how they have leveraged their ability to internationalise their businesses.

Findings

The findings illustrate how the internationalisation pathways of African banks are shaped by a balancing act of leveraging accumulated global and regional strengths to achieve international growth and expansion.

Research limitations/implications

The study acknowledges that it draws from a limited empirical base on a very important topic and in so doing it provides directions for further research towards understanding the internationalisation process of firms in Sub‐Saharan Africa (SSA) and highlights some policy implications.

Originality/value

The paper adopts a process perspective to explore and understand the internationalisation of African banks. Africa‐specific studies of internationalisation are very limited, and this study provides a critical extension of the Western‐based internationalisation theory to the African context.

Details

African Journal of Economic and Management Studies, vol. 4 no. 2
Type: Research Article
ISSN: 2040-0705

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Article
Publication date: 5 July 2013

Bernadette Nambi Karuhanga and Amanda Werner

The purpose of this paper is to identify the challenges impacting performance management implementation (PMI) in public universities in Uganda.

1763

Abstract

Purpose

The purpose of this paper is to identify the challenges impacting performance management implementation (PMI) in public universities in Uganda.

Design/methodology/approach

The philosophy underpinning this study was the pragmatic world view. A mixed methods approach was adopted. Both qualitative and quantitative methodologies were used. The phenomenology strategy through interviews conducted with purposively selected top administrators of a selected public university; and a cross‐sectional survey strategy administered to academic staff in four public universities, using a disproportionate stratified random sampling technique, were applied.

Findings

The findings reveal that the major challenges impacting PMI in universities in Uganda could be categorised as: lack of a formal performance management environment; limited employee engagement/communication problems; institutional systems and structural constraints; and institutional governance challenges. Among the enlisted challenges the specific items on which respondents had the highest level of agreement are: limited motivation and staff morale; limited and uneven cash flows; and poor physical infrastructure.

Practical implications

Knowledge of the challenges impacting public universities allows managers to pay close attention to the critical challenges, thereby taking precautionary measures on how to minimize and overcome them.

Originality/value

This study is an empirical contribution to the literature on institutional performance management, specifically with regard to challenges of PMI in public universities in Uganda.

Details

African Journal of Economic and Management Studies, vol. 4 no. 2
Type: Research Article
ISSN: 2040-0705

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Article
Publication date: 14 March 2016

Margaret J. Crabbe and Moses Acquaah

Service recovery strategies are efforts used by organizations to bring back dissatisfied customers to a state of satisfaction with the organization. It has been argued that…

537

Abstract

Purpose

Service recovery strategies are efforts used by organizations to bring back dissatisfied customers to a state of satisfaction with the organization. It has been argued that successful service recovery by organizations is dependent on the effectiveness of front line employees. The purpose of this paper is to examine a model of service recovery performance (SRP) of front line employees in the retail industry in Ghana.

Design/methodology/approach

The study uses personally administered survey data collected from 136 employees in 20 micro and small retail enterprises in Ghana. Hierarchical multiple regression analysis is used to test the direct and interactive effects of organizational variables such as perceived managerial attitudes and work environment factors on the SRP of front line employees.

Findings

The findings indicate that the SRP is influenced by employee empowerment, interaction between customer service orientation and empowerment, interaction between customer service orientation and training for customer service excellence, and the interaction between empowerment and training for customer service excellence.

Research limitations/implications

Focussing only on the antecedents of SRP, and using cross-sectional data based on the self-assessments of the front line employees from one country.

Practical implications

Empowering front line employees to deal with service failures should be combined with training them in job related and behavioral skills to attend to the needs of customers. Moreover, it is critical to combine perceived customer service orientation with training front line employees in job related and behavioral skills.

Originality/value

First study to examine the antecedents of SRP of front line employees in a sub-Saharan African environment. Moreover, study examines the interactive effects of organizational and work environment variables on SRP.

Details

African Journal of Economic and Management Studies, vol. 7 no. 1
Type: Research Article
ISSN: 2040-0705

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