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Using a decolonial framework for thinking about knowledge, education and internationalisation, this chapter critically unpacks the historical and contemporary complexities in South African higher education, including the colonial roots of higher education and internationalisation, the Eurocentric hegemony and white domination during colonialism and apartheid, and the lack of epistemic decolonisation in post-apartheid South Africa. The chapter shows how the way internationalisation has been practiced by universities since the end of apartheid has contributed to the maintenance of Eurocentric hegemony and coloniality of knowledge. The chapter highlights the need to rethink, reconceptualise and redefine internationalisation, and unpacks a new definition of internationalisation which takes into consideration historical complexities, contemporary realities and challenges, and the need for epistemic transformation and decolonisation in South African higher education. This is in line with Ngũgĩ wa Thiong’o’s decolonial ‘quest for relevance’ of education and knowledge to the people, places and regions in which universities operate, while looking outwards at the world and critically engaging with the plurality of worldviews, ideas, knowledges and ways of knowing. Such a quest could allow students to critically interrogate and understand their being and place in the world, as well as their relationships and linkages to others around the globe.

The purpose of this research is to investigate the process of development and implementation of strategies to promote diversity and inclusion of persons with disabilities in the workplace within Netcare (the largest private hospital group) in South Africa.

A single case study methodology is used to document best practices developed at Netcare for the integration of persons with disabilities in the workplace.

The case study demonstrates that integrating people with disabilities in the workplace is a complex process that requires bringing together disability theory/model and organizational change models. Disability integration within Netcare is an ongoing process with positive gains and gaps that can be leveraged to improve the process. Nonetheless, significant improvements in the number of persons with disability integrated at work as well as a good retention rate in the skills development program have been realized.

The documentation of practice based initiatives such as those developed by Netcare is useful for future cross-organizational and cross-context comparative studies. This will ultimately redirect policy and research agendas from the deficit analysis approach towards a more positive inquiry based upon practical and workable solutions.

The treatment of disability as a silo identity does not provide full appreciation of the multiple intersecting identities that interlock to position some persons with disabilities in positions of privilege and marginalization simultaneously.

This chapter reveals the importance of situating disability mainstreaming within a broader organizational transformation strategy. Legislating social and organizational transformation issues is necessary but insufficient to produce the desired social change. This research highlights the value of inculcating transformative leadership culture and building leadership accountability to realize the desired social and organizational change.

Sociologists view the family, the most basic unit of social organization, as the cornerstone of society. As societies continue to evolve, social changes such as urbanization produce changed family structures. This has recently happened in Zimbabwe, creating new family forms such as the “small house practice”: the trend among married men to maintain a single woman as a quasi-permanent sexual partner outside official marriage. This relationship is considered subsidiary (small) compared to the official marriage; yet, it is important to the welfare of both man practicing it and the unmarried woman being looked after. The study focused on the development of the “small house practice” in Zimbabwe and its impact on the traditional family unit. The economic crisis in Zimbabwe, between 2000 and 2010, in particular, affected families negatively and also led to the proliferation of the small house. The study reveals that the family unit in Zimbabwe continues to evolve.

This chapter provides an overview of the postcolonial literatures and their critiques relevant to internationalising curriculum in the educational administration and leadership field. The aim is to both examine the problems culturally and institutionally with primarily Anglo-American globalised curriculum that still holds a hegemonic position internationally as well as identify proposals in diversifying the field to reflect context, policy requirements and practices, and cultural values and principles. Discussed also are a number of initiatives that have been taken that provide a foundation for furthering this kind of curricular development, and a set of principles for internationalising the field that indicate the various levels and factors involved.

In light of the continuing political violence in Zimbabwe since 1980, the major aim of this article is to evaluate the benefits of mediation in resolving politically motivated conflicts in Zimbabwe and Africa at large. Since the 1980s, Zimbabwe has found itself in a web of political violence with little mediation efforts devised to stop the suffering. The paper believes that mediation can have far reaching outcomes in bringing stability to countries burdened by politically motivated violence. The African Union and regional organisations have the capacity to resolve various conflicts burdening the continent, provided realistic mechanisms are put in place to avoid the recurrence of conflicts and/or wars in Africa.

The paper uses a combination of both primary and secondary sources to substantiate the argument advanced herein. Archival material from the National Archives of Zimbabwe helps to exemplify the political antagonisms which existed after independence, thereby giving a fuller picture of events leading to Gukurahundi. Additionally, secondary material is beneficial in highlighting the political conflicts affecting Zimbabwe after independence. Newspapers play an important part in revealing the challenges of South African mediation in Zimbabwe. In addition, newspapers elucidate the urgent need for SADC to establish a conflict resolution organ for the successful settlement of disputes in the region.

The paper reveals how the realisation by the southern African region on the deteriorating political and economic situation in Zimbabwe led to the appointment of Thabo Mbeki in 2007 to restore peace and stability in the country. More so, the paper analyses the challenges of South African mediation in Zimbabwe. In that context, the article suggests pragmatic strategies and tactics which should be put in place for mediation to yield effective results in Zimbabwe and the continent at large.

The paper provides deep insights into the merits of the strategy of mediation in an attempt to curb political violence in African countries. Policy makers will find the paper useful as the continent looks forward to promote sustainable development.

Access to services for consumers with disabilities (CwD) has gained increased attention from researchers and service providers in recent years. Consequently, ensuring that services are designed and maintained in a manner that is more inclusive and accessible to CwD has become imperative. However, academic literature is fragmented and thus, this study aims to provide a state-of-the-art synthesis for further theoretical development.

This study reviews 77 relevant articles in the domain using a multidisciplinary review following the PRISMA protocol, and a thematic analysis was conducted.

The study thoroughly synthesizes the theories, contexts and methods used in the extant literature. Next, the study presents a new theoretical framework with four broader dimensions: beyond regulations, towards accessibility, value co-creation, inclusion of CwD and role of stakeholders. Furthermore, it highlights the related sub-dimensions attributed to the service design stages (planning, usage and post-usage). Based on this, the study offers critical avenues for future research using the Double Diamond framework.

The study contributes significantly to service design literature for CwD and transformative service research by developing a new consolidated theoretical framework. The findings should direct service providers towards better service designs in related fields. Socially, the study has implications for promoting accessibility and inclusion for CwD, while providing them the freedom of choice.

This paper aims to contribute to a better understanding of the phenomenon of social entrepreneurship, paying special attention to the new narratives that are emerging about this phenomenon in the context of Africa.

The paper addresses this issue, by comparing the meanings of what is called “social” in this context and in developed areas. The paper's particular interest in the use of language and narratives is grounded in the experience of how narratives and stories are genuinely constitutive and perfomative of people's actions.

This paper reveals that “social” in the social entrepreneurship narratives does not necessarily have the same meaning in different contexts. Specifically, when the phenomenon is re‐interpreted in the context of the discourses that come from a developing area such as South Africa, it adds flexibility and a more local sense to the entrepreneurs' social missions.

The study was affected by the limited availability of published data on social entrepreneurship in Africa. Economic challenges and failures by governments to access donor funds have resulted in militant governance thereby reducing the role of social entrepreneurship to negligible levels.

The study provides a narrative lens of looking at the challenges that social entrepreneurship is facing in Africa.