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The purpose of this paper is to establish a new conceptual iterative framework for extracting knowledge from open government data (OGD). OGD is becoming a major source for knowledge and innovation to generate economic value, if properly used. However, currently there are no standards or frameworks for applying knowledge continuum tactics, techniques and procedures (TTPs) to improve elicit knowledge extraction from OGD in a consistent manner.

This paper is based on a comprehensive review of literature on both OGD and knowledge management (KM) frameworks. It provides insights into the extraction of knowledge from OGD by using a vast array of phased KM TTPs into the OGD lifecycle phases.

The paper proposes a knowledge iterative value network (KIVN) as a new conceptual model that applies the principles of KM on OGD. KIVN operates through applying KM TTPs to transfer and transform discrete data into valuable knowledge.

This model covers the most important knowledge elicitation steps; however, users who are interested in using KIVN phases may need to slightly customize it based on their environment and OGD policy and procedure.

After its validation, the model allows facilitating systemic manipulation of OGD for both data-consuming industries and data-producing governments to establish new business models and governance schemes to better make use of OGD.

This paper offers new perspectives on eliciting knowledge from OGD and discussing crucial, but overlooked area of the OGD arena, namely, knowledge extraction through KM principles.

This paper aims to integrate and reflect on different ideas about the role of knowledge management (KM) technology that have been published in VINE. In effect, the paper seeks to relate, interpret, and synthesize various technology milestones discussed by various authors. It also aims to discusss the literature that describes technology as an “enabler”, but “not enough”.

This paper addresses the role and the importance of technology as appeared in articles in VINE about technology within the last three years. Different ideas from different authors are compared and contrasted with the general trend in technology advances in the field of KM.

Because of the immaturity of KM technology there is still disagreement about its real role in the KM lifecycle. There is an obvious lack of standardization and generalization about the role of inter‐ and/or intra‐organization technology transfer today. Although technology has made a quantum leap in the proportionality of the expressed tacit knowledge, many investigators still believe that technology is no more than an enabler.

This paper provides useful information as a result of summary and augmentation of different opinions discussed in this journal about technologies in the last three years.

This paper provides information to researchers and practitioners who need to know about the practical recent KM technology implementations.

The purpose of this paper is to provide reinforcement for ITIL V 2.0 implementation process through knowledge management principles embedded in enterprise management‐engineering framework (EMEF).

EMEF has been amended to include knowledge management (KM) activities that are imperative for a melioration of ITIL implementation. The framework of four domains has been documented in detail. Additionally, the three major amendments of structure, architecture, and context have been suggested for a configuration management database (CMDB) to comply with KM principles.

There are strong indications that implementing ITIL by following the system‐thinking approach may add and sustain competitive advantage. This may be achieved through the leveraging of knowledge, improvement of core competencies, and fostering a customer‐consciousness approach. The apprehension of knowledge continuum components, and the differentiation between knowledge types, are critical for fortifying the ITIL process path and supporting the decision‐making process throughout ITIL implementation. The four layers of the integrative management domain will significantly contribute to the tuning of operational misalignment between IT and business, and the betterment of the employee and processes effectiveness. The similarities found between ontology objects and CMDB configuration items will raise CMDB information to a higher level of conceptualization.

This paper will be valuable for ITIL customers, decision makers, and implementers by providing a more complete framework allowing organizations to attain effectiveness, efficiency and innovation throughout ITIL implementation.

The main aim of this paper is to investigate the potential of Cloud Computing as a multilayer integrative collaboration space for knowledge acquisition, nurturing and sharing. The paper will pinpoint benefits and challenges of Cloud Computing in satisfying the new techno-sociological requirements of the knowledge society through the provision of information technology (IT) green services. Furthermore, the article calls for the engagement of researchers to generate additional discussion and dialog in this emerging and challenging area.

The paper applies a conceptual analysis to explore the utilization of the Cloud ecosystem as a new platform for knowledge management (KM) technologies characterized by environmental and economic benefits.

This paper reveals the emergence of a new layer in the Cloud stack known as Knowledge Management-as-a-Service. The article discusses how KM has the opportunity to evolve in synergy with Cloud Computing technologies using the modified Metcalfe’s law, while simultaneously pursuing other benefits. This research reveals that if Cloud Computing is successfully deployed, it will contribute to the efficient use of the under-utilized computing resources and enable a low carbon economy. However, challenges such as security, information overload and legal issues must be addressed by researchers before Cloud Computing becomes the de facto KM platform.

While the technical, legal and environmental complications of Cloud Computing have received the attention warranted, the KM concepts and implementation facets within the realm of the knowledge society have not yet received adequate consideration. This paper provides enterprise KM architects, planners, chief information officers (CIOs) and chief knowledge officers (CKOs) with a comprehensive review of the critical issues, many of which are often overlooked or treated in a fragmented manner within the Cloud environment.

The purpose of this paper is to empirically assess the importance of knowledge management (KM) for sustainable development. Two main hypotheses about the critical success factors of knowledge and technology contribution to sustainable development are tested.

The research is carried out using surveys and interviews among a KM/integrated information and communication technologies (IICTs) sustainable development community.

Results show that KM is critical for innovation, prioritization and efficient use of resources. A significant linear association between IICTs and KM across time and geography is detected. IICTs improve the quality of shared decision making in inter‐ and intra‐organizational settings. Paradoxically, IICTs lead to information overload, and digitization leads to knowledge dilution “de‐contextualization”. Nevertheless, these drawbacks are outweighed by the multitude of the converged technologies benefits.

There is a limited amount of data subjected to the statistical analysis. This may skew some of the results, and inflate the experimental error. However, the limited data are due to the restricted targeted population itself.

The results in this paper led to the proposal of the knowledge iterative supply network (KISN) framework, which describes knowledge lifecycle that lessens technology negative impacts. This would be a valuable roadmap for KM practitioners who are planning to deploy KM technology for supporting sustainable development.

The purpose of this paper is to aim to quantitatively evaluate the importance of ICTs for sustainable development. A hypothesis about the criticality of ICTs to sustainable development has been tested. The consequences of other ICT elements on knowledge management also have been evaluated.

This research is carried out using surveys and interviews among members of the KM/ICT sustainable development community.

It has been found that ICT is critical for sustainable development. In effect, many respondents agreed that due to the geographical separation and multifaceted nature of international sustainable development, it cannot be carried out without ICT's support. However, for ICT infrastructure to be translated into worthwhile returns, the organization must adopt knowledge‐oriented ICT infrastructure. This is substantiated by ICT's role in decision quality, knowledge sharing, inter‐organizational links, and the contribution to the resolution of the implicit conflict between sustainability and economic growth.

There was a imited amount of data subjected to statistical analysis. This may skew some of the results, and inflate the experimental error. However, the limited data is ascribable to the restricted nature of the targeted population itself.

The results in this paper address major issues surrounding the role of ICTs in sustainable development. The tackling of these issues is essential to the success of ICT in the sustainable development realm. The understanding and extrapolation of these results form a valuable guidance to the KM practitioners in supporting sustainable development.

This study is based on the extended theory of planned behavior (TPB) and attempts to shed light on what influences restaurant consumers’ intentions to eat locally sourced meals.

Data from 698 respondents were gathered through a web-based survey employing a quantitative methodology.

The findings indicated that several motivating factors, subjective norms and perceived behavioral control positively influence respondents’ attitudes toward dining at restaurants serving meals that are obtained locally. Also, attitudes significantly predicted intentions and mediated the relationship between the motivating factors and intention to consume local meals. Furthermore, subjective norms and perceived behavioral control moderated the relationship between attitude and intention.

The study offers implications for both theory and practice. In the context of Egypt in particular, this study advocates for sustainable food production and consumption in restaurants. The study focused only on consumers; it suggests that subsequent research should examine the restaurant operators’ perspective.

To draw in and please more locavores, restaurant management can use buzzwords like “safe food,” “fresh food” and “environmental labels.” They should also provide their consumers with the backstory of menu items, including where food comes from, how it’s made and how it gets transported.

This study tests an adapted model built on TPB and advocates for sustainable production and consumption in line with the United Nations 2030 Agenda for Sustainable Development Goals.

Despite the significance of donations (Sadaqah) via mobile payment in Islamic countries, little is known about the variables influencing continuance intention toward using m-payment for donations (Sadaqah). Based on the stimulus-organism-response (S-O-R) model, this research explores the influence of perceived quality (i.e. system, information, service) as a stimulus on customer satisfaction, engagement and delight as organisms, which then affects continuance intention toward using m-payment for donations (Sadaqah) as a response. Moreover, the study investigates the moderating role of Islamic religiosity.

Using partial least squares structural equation modeling (PLS-SEM), a representative data sample of 419 Egyptian Muslims was analyzed to test hypotheses.

The findings revealed that all perceived quality constructs significantly positively affect customers' satisfaction. Customer satisfaction, in turn, positively affects customer engagement and delight. Moreover, customer engagement, delight and Islamic religiosity significantly positively affect continuance intention toward using m-payment for donations (Sadaqah). The findings also revealed that Islamic religiosity moderates the influence of customer engagement and customer delight on continuance intention toward using m-payment for donations (Sadaqah).

This is the first study to examine using m-payment for donations (Sadaqah) in an Islamic environment based on the S-O-R model.

Because the success of m-payment services depends on the enablers and barriers that affect user satisfaction, the present research explores the effects of perceived value and sacrifices on users' satisfaction with m-payment services. The predicted relationships among perceived value, perceived sacrifices, users' satisfaction, continuance intention, word-of-mouth (WOM), shopping effectiveness, quality of life (QOL) and stickiness were established based on the mobile technology acceptance model (MTAM) and the value-based adoption model (VAM).

A representative data sample of 430 Egyptian banking clients was analyzed to test the hypotheses using partial least squares-structural equation modeling (PLS-SEM).

The findings revealed that all perceived value constructs significantly positively affect users' satisfaction. Moreover, all perceived sacrifice constructs significantly negatively affect users' satisfaction. Users' satisfaction, in turn, has a significant positive effect on continuance intention, WOM, shopping effectiveness, QOL and stickiness with m-payment services.

This is the first study to examine several levels of m-payment outcomes, including m-payment, consumer and bank outcomes, based on the integration of MTAM and VAM models.

The purpose of this paper is to examine information technology and information systems (IT/IS) technology teaching and learning (T&L) as affected by three key factors of tacit knowledge (TK). These factors are the de-contextualization, the faculty and students’ mental model gap and the intrinsic inability of faculty to teach what they know (i.e. the know-how-know what gap).

The approach is based on intensive literature review and synthesis of Nonaka’s socialization, externalization, combination and internalization model and other relevant knowledge management (KM) principles applied to understand the effects of mobilization and nurturing of TK in pedagogical activities and strategies.

This paper demonstrated a holistic view of the role of TK in teaching IT/IS through deep learning activities. It differentiates between faculty and student mental models and the ability of the faculty to convey real-world know-how to students.

This study is by no means comprehensive in exploring the TK contextual dimensions of IT/IS T&L milieus. However, some of the assumptions and factors in this paper are not pertinent to some pedagogical environments.

The activities in this paper introduced new propositions on IT/IS teaching by focusing on TK concepts in light of its challenges. The study could be used by institutes to place emphasis on accommodating TK within effective IT/IS T&L activities.

Drawing on the KM literature and experience, this paper offers new insight into how TK can be innovatively incorporated into a pedagogical landscape.