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Inclusion of deaf/hard of hearing (D/HH) students is more common than ever before. General education teachers need to be aware of strengths and needs of this particular group of students as well as have a few simple strategies to implement in the classroom. This chapter will present strengths and needs relative to language, social/emotional skills, and literacy. Language modalities, educational philosophies, as well as assistive listening technologies are discussed. We will further present important information on changes in technology and support personnel that may be used to improve the education of D/HH students.

General education and special education teachers may have limited experience working with students who are deaf/hard of hearing and be unaware of the professionals and specialist who may work with those students. When a student has a hearing loss, there are a variety of additional professionals with whom teachers must collaborate. The roles of these professionals may be different than those experienced by other educators. An understanding of the roles of these various professionals is important to ensuring the most appropriate service provision for students with hearing loss. This chapter will specifically discuss the roles of teachers of the deaf, interpreters, and audiologists as well as some other related service providers within the context of a fictional case scenario.

The purpose of this paper is to survey the sustainability of management practices followed by local authorities, and their impact on the preservation of World Heritage cities, taking the Old City of Salamanca as a case study.

After a brief introduction to the difficult role of World Heritage properties in the sustainable development of cities, the main concerns of their management practices are presented. The paper then surveys the Old City of Salamanca: before, during and after nomination, using the Auditorium project as an illustration of the threat of new development to the outstanding universal value and the difficulty in regulating it. Finally, the paper discusses the risks of inefficient management practices of such properties.

This survey revealed the inexistence of any management practices uniformly followed by local authorities for the preservation of the Old City of Salamanca. As a result, new urban developments risk destroying the property's outstanding universal value.

This paper discusses the evidence that can help local authorities of the Old City of Salamanca to understand the impact of poor management practices on their World Heritage property. This should also be informative and helpful to local authorities from other World Heritage sites which are dealing with similar situations.

This survey contributes to the expert area of sustainable development and urban heritage preservation that is demanding attention from both academia and practice.

To mitigate negative human-induced impact on the planet, consumption patterns need to be changed urgently. The purpose of this paper is to investigate how companies can drive sustainable consumption patterns.

The paper discusses six illustrative cases of sustainable consumption initiatives by companies: their strategies, initiatives and impacts.

A “business-led sustainable consumption strategies framework” was developed to analyse the cases. It was found that companies apply individual, social and wider contextual influencing tactics to encourage sustainable consumption. The case initiatives emerged without regulatory pushes. It was found that collaborative initiatives could be impactful, because multiple stakeholder influence helps normalise new behaviour. Regulation helps to level the playing field in an industry and potentially force absolute consumption reductions.

This work provides insight into the potential of business-led sustainable consumption initiatives and the strategies to be used. Companies are making important steps to encourage sustainable consumption, but initiatives have not yet achieved the scale to significantly transform consumption patterns. Further business experimentation with social marketing type of techniques is recommended. Future work is required to map out the most suitable strategies to encourage sustainable consumption by industry.

This paper has given new insight in the potential future role of companies in sustainable consumption. Businesses are positioned as the initiators of sustainable consumption patterns: their expertise can be used to stimulate and adopt sustainable consumption patterns with customers. This work sheds light on how businesses can use social marketing-type techniques and business model innovation to drive sustainable consumption. Finally, it contributes to the understanding of the scale and effectiveness of business-led sustainable consumption initiatives.

Although networked hospitality businesses as Airbnb are a recent phenomenon, a rapid growth has made them a serious competitor for the hospitality industry with important consequences for tourism and for tourist destinations. The purpose of this paper is to analyse the nature of the phenomenon, its potential further development in the next five years and the impact this developments will have on tourism, on hotels and on city destinations.

A literature study, combined with scenario workshops and a Delphi panel, were used to map current trends and uncertainties. With this input, future scenarios were elaborated using the Global Business Network (“scenario cross”) method.

Network platforms as Airbnb are often classified under something called the “Sharing Economy”, a denomination that obscures their true nature. Airbnb is a challenging innovation to which traditional hospitality will have to respond. Its impact has at the same time led to a call for regulatory policies. The definition of these policies and the evolution of tourism are variables that determine future scenarios. Attempts to ban the phenomenon mean a disincentive to innovation and protect oligopolistic markets; more receptive policies may have the desired results if tourism grows moderately but in booming destinations they may lead to a harmful commercialization.

Until now, Airbnb has been described in conceptual studies about the so-called “Sharing economy”, or more recently in empirical studies about isolated effects of holiday rentals. This paper contextualizes the evolution of networked hospitality and seeks to synthesize the sum of its impacts, thus enabling businesses and local governments to define positions and strategies.