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OCLC Services available since 1971 are now providing access to 27 million items in 45 countries. Outlines current abilities and future developments including: PRISM AND PRISM ILL, a new telecommunications network and its ContentsFirst and ArticleFirst databases. Discusses the introduction of its document delivery service, OCLC Dispatch and Gateway access to reference services from local and campus information networks planned for 1993. OCLC has undertaken multidimensional planning to provide it with a many faceted framework to develop its resource sharing potential now and in the future.

One of the nine thought provoking essays assembled by Peter Vergo in the recently published The New Museology (Reaktan Books, ISBN 0 948 462 035 hardback, ISBN 0 948 462 043 paperback) is “The Quality of Visitors' Experiences in Art Museums” in which Philip Wright discusses the lack of awareness among museum personnel of what exactly their institutions are doing, and indeed should do, in a period when “films, television, video and pop access photography have inevitably altered, if not actually undermined the hierarchy of images that museums aim to display”. Few curators have had professional surveys of their audience undertaken, some have dismissed colleagues' changes as pandering to commercialisation, and invest in sophisticated technology and displays in such a way as to distract from the integrity of the objects in their care.