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This study aims to investigate factors leading to homebuyer complaints during defect liability periods (DLP). The specific study objectives are to: identify critical factors leading to homebuyer complaints during DLP; compare the factors among regions, house price and developer recognition; group the factors into subcategories; and evaluate the criticality of the categories.

A systematic literature review and semi-structured interviews with 20 homebuyers were carried out, generating 37 factors. A survey was developed with the factors categorized into three categories: individual presumptions, defects discovery and post-rectifications. The survey data were collected from 104 homebuyers who had acquired new houses within the last five years. The collected data were subjected to statistical analyses, including normalized mean analysis, Kruskal–Wallis H test, factor analysis and fuzzy synthetic evaluation.

The results indicate that individual presumptions, defects discovery and post-rectifications have 8, 14 and 6 critical factors. Then, there are high similarities in the criticality of the factors among regions, house price and developer recognition. The defect discovery factors can be grouped into function- and precision-related factors. Finally, the defect discovery category has the highest overall criticality, followed by post-rectification and individual presumption categories.

To the best of the authors’ knowledge, this study is the first to quantitatively investigate factors leading to homebuyers’ complaints during DLP. The study findings offer a new perspective for policymakers in the development of housing regulations.

This study aims to provide current and organised insights into past published studies on tourism destination competitiveness (TDC) in the past decade through systematic literature analysis.

A comprehensive review was performed by systematically gathering the literature published from 1983 to 2021 and coded according to categories such as author, year, article title, name of journal and TDC determinants.

The key findings of this review reveal that no universal set of items, attributes or indicators to measure the competitiveness of tourism destinations exists; the complexity and variability of many definitions and measuring elements from various perspectives portray the multi-faceted concept of competitiveness; and synergistic connection between the source of comparative and competitive advantages of TDC focusing on destination image, tourism experience and loyalty.

Research works considered in the study are only from indexed and peer-reviewed journal publications.

The study findings reveal a lack of studies that address the relationship between destination image, tourism experience and loyalty within the TDC realm. Future studies should consider complementing the tourism supply and demand side to avoid a “strategic drift” of TDC concepts, perceptions and practices.

Based on the extended theory of planned behavior, this study aims to examine potential intentions-related factors that affect Islamic tax compliance moderated by information and communication technology (ICT) adoption.

A quantitative cross-sectional design was used to distribute questionnaire sets to 975 working Muslim Omanis by using convenience sampling method. PLS-SEM was mainly used to examine the data.

All the factors determine behavioral intention to pay Islamic tax (BIIT), which significantly predicts Islamic tax compliance behavior (ITCB). However, perceived control behavior negatively determines intention. ICT adoption moderates the link between BIIT and ITCB.

This study offers both practical and theoretical implications that can guide efforts to promote Islamic tax compliance and advance our understanding of tax behavior within the ETPB framework.

This study accounted for crucial factors determining intention than earlier ones using the ETPB. Considering technological advancements, the study also assessed the moderating role of ICT between BIIT and ITCB.

This paper examines the effect of green creativity (GC) on the business sustainability (BS) of large manufacturing firms (LMFs) in Malaysia and investigates the mediating effect of total quality management (TQM) on this relationship.

A quantitative approach was adopted, using a sample of 206 LMFs; the formulated hypotheses were analysed using partial least squares structural equation modeling.

The findings revealed a significant positive effect of GC on the TQM and BS of LMFs and a significant positive effect of TQM on their BS. TQM also has a full mediating effect on the relationship between GC and BS.

One of the limitations of this study is its focus on Malaysian LMFs. It nevertheless contributes to the literature by extending knowledge concerning their TQM, GC and multi-faceted perspectives. This is largely ignored in literature and, as such, the study paves the way for additional research.

The findings of this study may be used as guidelines for CEOs, particularly on the way TQM and GC can be developed for enhanced BS, in the context of South Asian countries.

This study is the first to test the influence of GC on Malaysian LMFs’ BS and the first worldwide to investigate the mediating effect of TQM on their GC-BS relationship.

This study aims to apply the extended theory of planned behaviour (ETPB) to investigate the factors influencing the intention to give zakāt on employment income.

This study draws the required data through a survey in three main cities Makkah, Medina and Jeddah in Kingdom of Saudi Arabia (KSA). The final data sample is consisting of 650 useable questionnaires to analyse the objective of this study.

The study finds that moral norm, injunctive norm, descriptive norm and past behaviour have a significant influence on the intention to pay zakāt on employment income. The perceived behavioural control and attitude have a negative and weak impact on the intention to give zakāt on income.

The findings of this study can be useful for the policymakers and regulators to enhance peoples' awareness to give zakāt to eradicate poverty and inequality in Muslim societies. zakāt is for the deprived people, so the consequences of this study might help to improve their liveability.

This study is unique because it identified the behavioural factors that affect the peoples' intention to give zakāt in KSA have yet to be profoundly explored in the literature. This study has gathered primary data and applied the ETPB to identify the factors influencing the zakāt compliance behaviour in KSA.

Although Zakah is the cornerstone of the social protection system in Muslim societies, providing relief to those in need and collecting funds from those who have access to money and property, many administrative and legal improvements need to be made to ensure that Zakah funds are managed effectively and efficiently in Muslim states. It is therefore important to recognize why some Muslims are not paying their Zakah through Zakah authorities. The purpose of this paper is to propose a viable and comprehensive research model, derived from an economic and socio-psychological perspective, to provide a richer understanding of Zakah payers’ compliance behaviour.

Drawing on extant literature, this study offers a conceptual framework for a better understanding of compliance behaviour by proposing an economic and socio-psychological model based on Fischer’s tax compliance model, which could be applied cautiously in an Islamic setting like Zakah.

The four main categories of the Fischer model are derived from socio-psychological and economic perspectives, namely, attitude and perception (system fairness, ethics and peer influence); Zakah system structure (Zakah law complexity and law enforcement); non-compliance opportunity (education level, wealth source and occupation); and demographic factors (age and gender). Each has much to offer in understanding Zakah payers’ compliance decisions. To suit the nature of Zakah, the influence of Islamic religiosity and the moderating effect of trust in the Zakah institution are incorporated into the model.

Those Muslim communities that strive to have functional Zakah systems to search for solutions to the perennial problem of low Zakah funding and its damning consequences, are offered a compliance model for systematically assessing Muslims’ compliance behaviour with Zakah provisions. This framework is anticipated to offer invaluable input to policymakers in streaming and strategizing the minimization of losses of Zakah revenue to Zakah authorities.

Although behavioural models such as the theory of reasoned action and the theory of planned behaviour have been extensively used in Zakah compliance studies, to the best of the authors’ knowledge, this study is perhaps the first to apply a socio-psychological and economic framework, emerging from tax literature, in the Zakah environment to develop fully understanding of Zakah payers’ compliance decisions.

This paper aims to discuss the role of Waqf as a means of enhancing financial inclusion and socio-economic justice in Nigeria.

The methodology in this paper is that the data were elicited from secondary sources such as the Al-Qur’an, Hadiths and other empirical studies in the existing literature. The Tawhidi epistemology (Islamic world view) also has been obtained to deliver better understanding on the findings.

The paper implores Islamic societies to take advantages of integrating Waqf to support the financing needs of disadvantaged members of the Muslims communities, especially the Muslims, dominated northern Nigeria with a high level of financial exclusion. The Waqf funds if integrated and institutionalized will support the region by making the fewer privilege members of that community-engaged thereby economically and enhancing the financial inclusion. This will also lead to economic growth and socio-economic development of Nigeria.

The paper concludes by suggesting the establishment of Waqf funds to supports the less privileged people through Islamic Microfinance as means of enhancing socio-economic justice in Nigeria’s Muslims’ communities, which is negatively affected by the high rate of financial exclusion and poverty. This paper also provides critical suggestions on the ways the integration of Waqf funds will contribute significantly towards assisting Nigeria in achieving its vision of reducing the financial exclusion rate and may foster inclusive growth and sustainable development.

This paper is a conceptual study and, therefore, limited to the content of the existing literature. Hence, the future researchers may replicate and test it empirically for a more scientific justification regarding the roles of Waqf towards enhancing financial inclusion in Nigeria.

Malaysia is a multicultural country with a distinct mix of three major races; Chinese Indians, and Malays. This paper sets out to explore the contribution of the three main ethnic groups to leadership in Malaysia.

Summated scales for the importance of Excellent Leader (EL), Personal Qualities (PQ), Managerial Behaviours (MB), Organisational Demands (OD) and Environmental Influences (EI) were developed using most of the items categorised by Selvarajah et al. and several other items rated highly in the study. A structural model was constructed to explain the relationship in excellence in leadership.

From the three ethnic groups, 512 managers participated in the research. The findings suggest that Malaysian managers maintain distinctive leadership behaviour along ethnic lines and a Malaysian leadership identity is still in its infant stage.

Malaysia is a country with three distinct ethnic population groups and is yet to forge a single Malaysian identity. The findings are important for managers on foreign assignment in Malaysia and for others who engage with Malaysia.

Most literature discusses Malaysian culture from a national perspective. The paper contextualises leadership of an Asian Tiger economy, which has since independence in 1957 politically developed the nation within three Asian national cultural frameworks.

The purpose of this paper is to explore the role of budi, a concept incorporating moral values and intellect, in shaping the Malay workplace ethics and behaviour of the Malays.

This is a conceptual paper investigating how existing knowledge of budi and Malay cultural traditions manifests and affects contemporary workplace practices.

Although the origins of budi can be traced back to pre-Islamic Malay civilisation, its influence can still be found in contemporary workplace settings. For example, the hierarchical organisational structure and workplace etiquette that characterise Malay managerial practices are related to budi. At the same time, this paper also suggests that budi may potentially serve as a catalyst for certain less desirable work practices, including the greater importance attached to prioritising social relations over work performance.

In analysing budi, the paper explores a largely overlooked cultural concept within management literature. Although the Malay world is a rapidly growing centre of economic and business activity, relatively little scholarly attention has been devoted to exploring the cultural underpinnings and foundations that shape and influence Malay managerial and workplace practices among Malays.