Mohan Karambelkar and Shubhasheesh Bhattacharya
The purpose of this paper is to examine the onboarding process with reference to the change management model ADKAR to improve effectiveness.
Abstract
Purpose
The purpose of this paper is to examine the onboarding process with reference to the change management model ADKAR to improve effectiveness.
Design/methodology/approach
Change management phases and project management phases of the ADKAR model are applied to onboarding process, and onboarding activities are analyzed.
Findings
The change management approach and project management approach provide a systematic design and implementation plan for onboarding.
Originality/value
HR professionals can plan a customized, systematic, and holistic onboarding program covering technical and non-technical aspects in terms of knowledge, skills, abilities, and behavior.