Suhaib Al-Khazaleh, Nemer Badwan, Ihab Qubbaj, Safa Qasem and Mohammad Sleimi
The purpose of this paper is to compare salaries, wages and foreign direct investment (FDI) while focusing on Palestine and Jordan. The world development indicators (WDI) time…
Abstract
Purpose
The purpose of this paper is to compare salaries, wages and foreign direct investment (FDI) while focusing on Palestine and Jordan. The world development indicators (WDI) time series data, which spans the years 2000–2020, was used in this investigation.
Design/methodology/approach
The study used time-series data from 2000 to 2020, which was collected from the (WDI). This research's methodology is driven by the variables and data it uses, and the design is predicated on the fact that we gathered secondary data in addition to the national characteristics of Jordan and Palestine. The statistical approach of econometrics is used to construct linear techniques like regression models and null hypothesis testing. Econometrics is an additional method for predicting future trends in the economy.
Findings
The results demonstrate that FDI has a statistically significant and favourable effect on salaries and wages in Palestine and Jordan. The statistical impact of unemployment on wages and salaries is small, but it harms Palestine and Jordan. GDP per capita has a statistically significant effect on salaries and wages, although it does so in Jordan adversely and in Palestine positively. In Palestine, the labour force has a statistically substantial and favourable influence on wages and salaries; in Jordan, however, this impact is not as great. FDI boosts employment prospects when business owners, entrepreneurs and other stakeholders establish new ventures overseas.
Practical implications
The findings of this study have some policy implications. Investors must open new businesses abroad, and FDI increases possibilities and creates new employment. As a consequence, residents may earn more money and have more purchasing power, which will support the growth of the targeted economies in Jordan and Palestine. By enhancing the investment climate, the governments of Jordan and Palestine should encourage the flow of international direct investment. Low-technology companies and construction projects are more susceptible to the direct implications of FDI. To maximize the policy's effectiveness, both governments ought to devise specific measures to attract FDI to key economic sectors.
Originality/value
The study provides insight into how FDI enhances business opportunities when business owners, entrepreneurs and other stakeholders create new ventures abroad and locally within the two countries. This study contributes to the literature as it is considered the first study to address the impact of the relationship of FDI with wages and salaries in the Palestinian and Jordanian contexts. This study is also considered one of the very few studies that conducted empirical research from 2000 to 2020 to estimate the importance and impact of the relationship between FDI and wages or salaries.
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Ahmed Zaid, Mohammad Sleimi, Mohammed W.A. Saleh and Mohammed Othman
The paper aims to investigate the relationship between supply chain quality management (SCQM) practices and organisational performance as well as the role of knowledge transfer…
Abstract
Purpose
The paper aims to investigate the relationship between supply chain quality management (SCQM) practices and organisational performance as well as the role of knowledge transfer (KT) and SCQM capabilities in mediating the SCQM practices–organisational performance relationship. Precisely, this study tried to examine how effective are SCQM practices in enhancing SCQM capabilities, KT processes and to illuminate the role both of SCQM capabilities and KT processes in improving a firm’s innovation and operational performance (OP).
Design/methodology/approach
This paper applied a quantitative method in which data were collected from a survey with 152 firms functioning in the most pollutant manufacturing sectors (i.e. food, construction, chemical and pharmaceutical sectors) in Palestine. The data analysis was conducted using the partial least squares structural equation modelling.
Findings
This paper provides empirical insights into how to enhance organisational performance via SCQM capabilities and KT. In addition, this study contributes to the conceptualisation of SCQM, involving quality combination capability, supply chain responsiveness capability, quality knowledge sharing capability and provides the managers the ability to train themselves regarding the SCQM with its implication.
Research limitations/implications
Because of the chosen research approach, the research results may lack generalisability. Therefore, researchers are encouraged to test the proposed propositions further. Practical implications – this paper includes implications for the improvement of SCQM capabilities, the manufacturing organisations should concentrate on establishing modern information technology.
Practical implications
This paper includes implications for the improvement of SCQM capabilities, the manufacturing organisations should concentrate on establishing modern information technology.
Originality/value
This paper proposes a conceptual framework that tests the combined effect of SCQM practices, SCQM capabilities and KT on innovation and OP from a developing country perspective.
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Mohammad A.K. Alsmairat, Noor Al-Ma’aitah, Tahani Al-hwameil and Hamzah Elrehail
The purpose of this study is to assess the effect of supply chain (SC) partnerships on sustainable performance (SP) and investigate the potential mediating role of total quality…
Abstract
Purpose
The purpose of this study is to assess the effect of supply chain (SC) partnerships on sustainable performance (SP) and investigate the potential mediating role of total quality management (TQM).
Design/methodology/approach
A total of 185 responses were collected from pharmaceutical industry employees. The research data were analyzed using the partial least squares structural equation modeling approach.
Findings
The results reveal that relationships with suppliers (RS), distributors (RD) and intermediaries (RI) have a direct impact on SP. In addition, this study found that TQM serves as a mediator between RS, RD, RI and SP. This study enhances the understanding of the significance of TQM, SC and SP in business environment development. The findings suggest that organizations in the Jordanian pharmaceutical industry should prioritize the enhancement of their RS, intermediaries and distributors to improve their SP.
Originality/value
By providing decision-makers with valuable information, this study enables them to identify and implement TQM and SC practices to enhance the SP of pharmaceutical companies in Jordan.
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Despite a significant rise in the adoption of online stock trading applications, the research on measuring and enhancing the service experience of customers is scarce. This paper…
Abstract
Purpose
Despite a significant rise in the adoption of online stock trading applications, the research on measuring and enhancing the service experience of customers is scarce. This paper aims to put forth a credible service performance measurement tool, APPQUAL, customized for stock trading applications.
Design/methodology/approach
The paper is based on a multi-method research using qualitative and quantitative research. Further, structural equation modeling is used to establish constructs for measuring service performance.
Findings
APPQUAL is conceived and built to measure the service performance of stock trading applications. The APPQUAL measures service performance based on five unique dimensions – Safety Accuracy, Performance, Support and Usability associated with the perceived e-service quality of stock trading applications.
Research limitations/implications
This study extends measurement scales for service quality measurement for a relatively new service of online stock trading applications. The scales are adapted as well as built with the help of an iterative process. The methodology is in line with the previous academic research, and the new scales developed can lead to further extensions to scale for different services.
Practical implications
The APPQUAL tool developed as part of this study can be applied to assess service performance and perceived service quality of stock trading applications, which have leap frogged in terms of adoption but have also been met with criticism on poor customer experience. This study shall add to the body of knowledge of stock trading platforms to enhance service experience by targeting the right factors and underlying items. The efficacy and application of the tool have been demonstrated in this paper by applying it to Zerodha and Upstox, the two of the biggest online stock trading applications in India.
Originality/value
There is no research or tool available currently which focuses on the service quality of the new-age platform application of stock trading apps. This is especially glaring due to the large-scale adoption of these applications by Indian customers.