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Article
Publication date: 16 March 2022

Elaheh Shoushtari-Moghaddam, Mohammad Hossein Kaveh and Mahin Nazari

Older people have a different perception of ageing and different factors can influence this perception. Among the factors influencing the perception of ageing are various…

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Abstract

Purpose

Older people have a different perception of ageing and different factors can influence this perception. Among the factors influencing the perception of ageing are various functions including physical, mental and social functioning of the elderly. Therefore, in this study, the authors intend to investigate the relationship between the perception of ageing and social functioning.

Design/methodology/approach

A systematic search was conducted of four electronic databases (PubMed, Embase, Web of Science and Scopus). Citations within identified reports were also searched. Studies were included if they included perceptions of ageing and social functioning measures involving older participants. Study selection and data extraction were conducted using predefined criteria. Older adults’ perceptions of ageing and social functioning were assessed with a variety of measures.

Findings

From a total of 79 articles, eight reports met the criteria for inclusion. In these studies, the positive and negative aspects of ageing perception and various social functions of the elderly in society such as economic, political, social activities; social support; and formal and informal participation have been raised.

Originality/value

The results of this narrative review demonstrate that there is a two-way relationship between the perception of ageing and social functioning. Therefore, it is suggested that appropriate practical and educational interventions be taken to increase the positive perception of ageing in the elderly and increase the social performance of the elderly in society.

Details

Working with Older People, vol. 26 no. 3
Type: Research Article
ISSN: 1366-3666

Keywords

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Article
Publication date: 5 March 2018

Miguel Pérez Ajami, Luis Navarro Elola and Jesús Pastor

A study of the Spanish wine sector, in this case specifically the Designation of Origin (DO) Somontano, requires validation of the European Customer Satisfaction Index (ECSI)…

798

Abstract

Purpose

A study of the Spanish wine sector, in this case specifically the Designation of Origin (DO) Somontano, requires validation of the European Customer Satisfaction Index (ECSI), which also needs to be improved and adapted to obtain more information on customer satisfaction. The paper aims to discuss this issue.

Design/methodology/approach

In this paper the ECSI model was applied, based on structural equation modeling (SEM) using the partial least squares.

Findings

An empirical analysis shows that the importance of customers’ expectations and perceived quality are the most influential factors in achieving satisfaction. Also highlighted in the new model is the linkage between service and product qualities in a unique variable, total quality.

Originality/value

In addition to validating the ECSI model for DO Somontano, a new innovative implementation was developed and tested to improve the calculation of satisfaction.

Details

The TQM Journal, vol. 30 no. 2
Type: Research Article
ISSN: 1754-2731

Keywords

Available. Open Access. Open Access

Abstract

Details

Journal of Intelligent Manufacturing and Special Equipment, vol. 4 no. 1
Type: Research Article
ISSN: 2633-6596

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