Ahsan Mohamed Nazim, Ismael AbuJarad, Mohamed Sulaiman and Ibrahim bin Hamzah
The purpose of this study is to examine the level of awareness of the public about Weights and Measures Act, the awareness of Metrology Corporation Malaysia (MCM) services such as…
Abstract
Purpose
The purpose of this study is to examine the level of awareness of the public about Weights and Measures Act, the awareness of Metrology Corporation Malaysia (MCM) services such as verification sticker and the awareness about ways to file a complaint by the public.
Design/methodology/approach
A quantitative research methodology survey was used to collect data. The quantitative collected data were analysed to achieve the objectives of this study.
Findings
The results of this study showed a low awareness level of the general public, especially non-stakeholders, knowledge, attitude and actual behaviour about the work of verification and re-verification and checking for verification sticker as well as ways of complaining if the instrument is not verified. In addition, the number of stakeholders working in the legal metrology area was high and Facebook was one of the most preferred media by the public to get awareness messages.
Research limitations/implications
It is recommended for other researchers to enlarge the sample size and implement the study on more companies in the industry.
Practical implications
The findings of this study revealed that public awareness, knowledge and intention have significant and positive relationship with actual behaviour of the public and that awareness, knowledge and actual behaviour among the non-stakeholder were low compared to the stakeholder. The results also enriched the stakeholders in legal metrology for improving public awareness, knowledge and actual behaviour toward the legal metrology and Wight and Measure Act, 1972.
Social implications
This study shows that Facebook was one of the most preferred media by the public to get awareness messages. This reflects the important role that social media plays. This is useful to the companies because it helps them understand the preferences of public in the society. In addition, the results of this study are useful to the decision-makers in the industry, which is expected to impact the performance of such companies.
Originality/value
This study is among the few studies conducted in the Malaysian context.
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Omar Khalid Bhatti, Muhammad Aftab Alam, Arif Hassan and Mohamed Sulaiman
The current study aims to examine the relationship between Islamic spirituality (IS), Islamic social responsibility (ISR) and workplace deviance (WD).
Abstract
Purpose
The current study aims to examine the relationship between Islamic spirituality (IS), Islamic social responsibility (ISR) and workplace deviance (WD).
Design/methodology/approach
Data were collected from 400 Muslim employees of 9 business groups in Pakistan from manufacturing and services industry. The structure equation modeling was used to test the hypotheses, and the proposed model was assessed through renowned model fit indices.
Findings
The findings revealed that IS and ISR help curtail WD. The study also provides empirical support to the hypotheses that employees with high levels of IS and social responsibility will tend to avoid deviant behavior at workplace.
Originality/value
This study proposed IS and ISR as two possible stimuli that can help reduce employee deviant behavior at workplace. The findings of the present study revealed that IS, as well as ISR, is inversely related to WD. The present results augmented the existing body of knowledge regarding workplace spirituality in the field of organization behavior and further enriched the WD theory by offering new empirical relationships from an Islamic perspective.
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Rodrigue Fontaine and Stanley Richardson
This article takes stock of the state of cross‐cultural management in Malaysia. It first focuses on a number of problems that cross‐cultural management faces generally, namely the…
Abstract
This article takes stock of the state of cross‐cultural management in Malaysia. It first focuses on a number of problems that cross‐cultural management faces generally, namely the lack of integrated knowledge and the possibility of subjectivity influencing the research design. Then the article looks at the state of cross‐cultural management research in Malaysia. It concludes that cross‐cultural management in Malaysia is, as yet, a series of “snapshots” with little follow‐up. Lastly, a number of themes for future research in Malaysia are proposed.
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Omar K Bhatti, Uzma S Aslam, Arif Hassan and Mohamed Sulaiman
This paper aims to provide an understanding of employee motivation from the Islamic perspective. The main objective of this paper is to understand Islamic motivation and to…
Abstract
Purpose
This paper aims to provide an understanding of employee motivation from the Islamic perspective. The main objective of this paper is to understand Islamic motivation and to explore if Islamic spirituality, punishment and reward and justice motivate Muslim employees.
Design/methodology/approach
Qualitative research approach was used to understand and examine the views of the respondents. Semi-structured interviewing technique was adopted, and the respondents were asked to share their own thoughts and understanding for each question provided. A sample of 13 experienced academicians and practitioners from renowned private organizations and academic institutions from Malaysia and Pakistan were selected for the present study.
Findings
The study found that the conventional viewpoint of motivation varies from Islamic viewpoint in regard to motivation of employees. And significantly, Islamic spirituality, reward and punishment, and justice act more compellingly in improving employee’s motivation.
Originality/value
This paper clearly highlights that the Western viewpoint of employee motivation is different as compared to the Islamic perspective.
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Adriana Segovia-Romo, Joel Mendoza-Gómez and Juan Rositas-Martínez
This chapter aims to identify differences in the perception of transformational leadership (TL) of three generations – Baby Boomers, Generation X, and Generation Y or Millennials…
Abstract
This chapter aims to identify differences in the perception of transformational leadership (TL) of three generations – Baby Boomers, Generation X, and Generation Y or Millennials – for an in-depth understanding of the immediate role and challenges facing leaders in organizations. Current days is an excellent time to question what is known and what should be known about leadership and leaders. Latin American leadership characteristics can have a direct effect on the success of business ventures in the region. Leadership can be understood in diverse ways: as an attribute of a position in the organization; as a trait, according to the characteristic of the person; as a behavior, according to the way in which the person acts (Mallma-Vivanco & Córdova-Marcelo, 2015). Several studies carried out in Mexico, Colombia, and Chile show that the Latin American leaders believe that having good working relationships with low conflict is essential to their satisfaction and high performance, and they are usually authoritarian and prefer aggressiveness and assertiveness (Romero, 2004). This study reviews the literature across different generations and related best organizational practices to identify key definitions and empirical results. We compared and contrasted the data from different generations. The findings show that Baby Boomers have a better perception of TL of their leaders than Millennials and even those from Generation X. Thus, the empirical results allow business leaders to understand the differences in perceptions and the unique characteristics of the three generations of workforce in organizations: Baby Boomers, Generation X, and Millennials.
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Premkumar Rajagopal, Suhaiza Zailani and Mohamed Sulaiman
The primary purpose of this paper is to examine empirically the significant determinant for supply chain partnering (SCP) that can be applied by the firms to increase their…
Abstract
Purpose
The primary purpose of this paper is to examine empirically the significant determinant for supply chain partnering (SCP) that can be applied by the firms to increase their effectiveness in SCP efforts. Next, the paper intends to examine the impact of scalable partnering towards the effectiveness of SCP.
Design/methodology/approach
To address the research problem, a survey instrument is developed and a structured model is hypothesized and tested using SPSS tool. Data are collected from a field research on a sample of 584 companies in Malaysia.
Findings
The result of this research indicates that resource sharing have positive influences on SCP. Increasing scalable partnering would also lead to increases in the effectiveness of SCP.
Research limitations/implications
One of the limitations of the study is that the use of a single key informant for the data collection from the respective companies. A more stringent test of the relationships between scalable partnering and its impact in SCP requires a longitudinal study.
Practical implications
Managers must also recognize the influential role of scalable partnering which actually motivates channel partners to continue their investment in SCM initiatives. Thus, managers should pay more attention to the need of channel member to generate a higher level of confidence in scalable partnering.
Originality/value
While SCP and its determinant exist in prior research, this paper contributes a new variable “Scalable Partnering” towards strengthening the relationship among the supply chain partners.
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Premkumar Rajagopal, Suhaiza Zailani and Mohamed Sulaiman
Supply chain partnering (SCP) in internationally operating companies is still not adequately addressed in the literature. The purpose of this paper is to examine the factors…
Abstract
Purpose
Supply chain partnering (SCP) in internationally operating companies is still not adequately addressed in the literature. The purpose of this paper is to examine the factors towards effective SCP across two organizations of different origins (Company A and Company B).
Design/methodology/approach
The central issue is to investigate how information flow, organizational linkage, supply chain infrastructure, and resource sharing exhibit themselves in the SCP through a case study method.
Findings
The interviews reveal that Company B tends to be a reluctant player and is far more skeptical about the benefits afforded through such a relationship. It can also be concluded that Company B is less interested in the benefits gained and is more likely to highlight the risks associated with heightened dependence on a smaller number of suppliers. On the one hand, it can be stated that Company B thinks about the gains afforded by partnering supply chains but is more easily swayed by traditional purchasing metrics related to cost or initial purchase prices. On another level, Company A seems to fully participate in SCP efforts and sees the benefit from such a relationship.
Research limitations/implications
The interviews are necessary for developing basis understanding on how companies implement SCP, especially to examine the factors that contribute to its successful. The study suggests that larger number of sample need be used.
Practical implications
From the case study, it is believed that firms appear to confirm a positive and significant relationship between the degree of resource sharing and organizational linkage, if they see that scalable partnering efforts as hypothesized are workable.
Originality/value
The case study highlights is the important role of the partnering to support supply chain process and to deliver high‐quality service. This is important because the profitability and survival of the chains depend on how well partnering concept been implemented.
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Considers how non‐Thais can negotiate successfully withe business and government executives in Thailand. Gives an overview of Thailand’s geography, climate, population, religion…
Abstract
Considers how non‐Thais can negotiate successfully withe business and government executives in Thailand. Gives an overview of Thailand’s geography, climate, population, religion and business practice. Discusses important aspects of the social‐cultural environment that have a significant effect on the way Thai’s negotiate. Includes further tips regarding body language, entertainment protocol, how to dress, and favourite negotiating tactics by buyers and sellers. Provides conclusions and directions for further research.
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Mohamed Behery, R.A. Paton and Rahim Hussain
The purpose of this paper is to investigate, within a non‐western context, the impact of the psychological contract, relational psychological contract (RPC) and transactional…
Abstract
Purpose
The purpose of this paper is to investigate, within a non‐western context, the impact of the psychological contract, relational psychological contract (RPC) and transactional psychological contract (TPC), on organizational commitment (OC) as mediated by transformational leadership (TL). In addition, the paper also explores contractual status: does the theory fit, whether one is employed on a full or part time basis.
Design/methodology/approach
The empirical part of the article is based on self‐administrated questionnaires completed by 433 respondents from across a range of service industries in the UAE.
Findings
The results indicate that both RPC and TPC are positively related to TL. The study did not identify any meaningful relationship between TL and OC. The study also suggests that TL has, at best, only a partial mediating role in relation to the RPC, TPC, and OC. As respondents' contractual status was employed as a control moderator, the paper can also report that part versus full time employment does not influence the outcome regarding the aforementioned relationships.
Research limitations/implications
The findings suggest that practitioners and academics alike should note that the nature of the psychological contract employed will impact commitment and retention. Also, consistency of approach is very important when one is searching for sustainable employee commitment. The principle limitations associated with this research relate to the self reporting nature of the study: it both negates meaningful triangulation and qualitative interrogation of the results. Further, the industry level, services, and investigation precludes inter industry comparison, and the context, the UAE, may limit the generalizability of the findings.
Originality/value
The paper contributes to the literature by being the first to study the mediation effect of TL on the relationship between RPC, TPC, and OC within a non‐western context. In addition, it also suggests that there may be some value in considering employee contractual status with regard to psychological contract and commitment.