In this paper, the essence of the Fiji Quality Awards (FQA) is presented. The history, framework, principles, objectives, examination criteria and the award process of the…
Abstract
In this paper, the essence of the Fiji Quality Awards (FQA) is presented. The history, framework, principles, objectives, examination criteria and the award process of the national quality awards will be thoroughly described. Further, a list of all FQA recipients, since its inception, will be provided.
Details
Keywords
This paper aims to detail quality award initiatives in Kenya and to propose an integrated national quality award.
Abstract
Purpose
This paper aims to detail quality award initiatives in Kenya and to propose an integrated national quality award.
Design/methodology/approach
This paper discusses sectoral quality initiatives and award schemes operational in Kenya. The KQA and COYA schemes' objectives, procedures, examination criteria, principles and frameworks are discussed and lists of respective award recipients presented. A national quality award scheme integrating these initiatives and awards modelled on the Brazilian national quality award is then proposed for adoption.
Findings
While the quality revolution is increasingly being felt in several sectors of the Kenyan economy, courtesy of several sectoral quality initiatives and award schemes, nonetheless, these seem inadequate and cannot keep pace with global competition; hence the need for a national quality award with an expanded mandate, thrust and appeal beyond the narrow sectoral confines.
Originality/value
The paper brings to the attention of practitioners the need for integration of quality initiatives and awards into a national quality award.