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1 – 4 of 4Mithu Bhattacharya, Thiagarajan Ramakrishnan and Samuel Fosso Wamba
The purpose of this paper is to examine the factors that influence enterprise resource planning (ERP) effectiveness within the context of emergency service organizations. Drawing…
Abstract
Purpose
The purpose of this paper is to examine the factors that influence enterprise resource planning (ERP) effectiveness within the context of emergency service organizations. Drawing on information systems (IS) effectiveness, ERP implementation and job satisfaction literature, the authors posit that user involvement, top management involvement and training satisfaction are the antecedents to perceived job satisfaction, and perceived job satisfaction leads to ERP effectiveness in emergency service organizations.
Design/methodology/approach
Survey methodology is used for collecting data for this research, and the PLS-SEM technique is used for analysis.
Findings
Results indicate users will be more satisfied with their training if their inputs are taken into account during their training and the top management is actively involved during the training process. Further, if the users perceive that they are adequately trained, they will be more satisfied with their jobs in using ERP, which will also lead to more effective ERP usage in emergency service operations.
Research limitations/implications
The focus of this study is on a single emergency service organization and thus may not be generalizable to other sectors. The authors extend ERP research to the context of emergency service organizations and thus add to the literature on ERP and emergency services. They conceptualize perceived job satisfaction to integrate roles, teamwork, supervisor and their perception regarding their potential to grow in the organization.
Practical implications
The managerial contribution of this research is to identify the motivational aspects and provide practical insights into the effective use of ERP systems for emergency service organizations. From a managerial perspective, the study provides a framework for both IS and emergency service providers/executives to understand and evaluate the factors that help them use ERP effectively in their firms.
Originality/value
This study extends the knowledge of ERP systems. While most of the ERP research focuses on implementation, the authors’ focus is on the effective use of ERP in emergency service organizations. They focus on identifying key factors that are important to using ERP effectively, specifically in emergency service organizations.
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Keywords
The purpose of this paper is to develop a research model that links Radio Frequency Identification (RFID) adoption issues with established technology adoption stages suggested by…
Abstract
Purpose
The purpose of this paper is to develop a research model that links Radio Frequency Identification (RFID) adoption issues with established technology adoption stages suggested by Rogers theory of diffusion of innovation (DOI). The research model proposed in this study suggests that RFID adoption in retail industry progresses in different stages.
Design/methodology/approach
A mixed methodological perspective is used in this research. Key research issues were identified from a systematic content analysis of trade and academic articles in the first phase.
Findings
Data collected from Delphi study is used to test the propositions. It confirms key research issues associated with different adoption stages. Finally, it also confirms that the stages (knowledge, persuasion, design and decision, and implementation) influence RFID adoption decision.
Research limitations/implications
The propositions that are developed in the model can be used in future studies for further development. More relevant items should be added to measure each variable. It can also allow future researchers and practitioners to take a more comprehensive approach to look at RFID adoption process as a whole and thus focus on relevant issues across all adoption stages.
Practical implications
The research model can provide insights to practitioner to make more informed RFID adoption decisions.
Originality/value
Rogers stage model is very important for technology diffusion studies but is not explored much. There is limited research on understanding the overall RFID adoption process. This study is an attempt to bridge that gap and draw attention toward future research in that direction. The research model that is developed links RFID research with existing research in the area of DOI.
Abstract
Purpose
This paper aims to provide a detailed review of various cutting fluids (CFs).
Design/methodology/approach
Friction and wear are inevitable in machine parts in motion. The industrial sector uses various kinds of lubricants, which include engine oils, CFs, hydraulic fluids, greases, etc. to control friction and wear. The main purpose of using CF is to remove heat produced during machining and to reduce cutting forces, tool wear and energy associated with it. Thus, it increases the productivity and quality of the manufacturing process. But more than 80% of the CFs used in the industries now are mineral oil-based. These mineral oils and additives are highly undesirable because of their toxicity, nonbiodegradability, pollution and ecological problems. Hence, these petroleum-based oils in the lubrication system can be substituted with alternatives such as vegetable-based CF. Several studies are being conducted in the field of eco-friendly CFs. Because of the variance in fatty acid profile and availability, the selection of vegetable oils (VOs) is another problem faced nowadays. The present study is focused on bio-based oils and many eco-friendly additives. Various machining processes and comparisons relating to the same have also been made. The aim is to minimize the use of mineral oil and thereby introduce sustainability in production.
Findings
In this present study, bio-based oils, additives and various characteristic behavior of them in machining are being discussed. The VOs are found to be a potential base oil for industrial CFs.
Originality/value
This paper describes the importance of sustainable CFs.
Details