Misun Won and Stephen L. Shapiro
The purpose of this study is to examine consumer behaviors toward a bundle of tickets and lodging using two different message framing: (1) scarcity framing for a high demand…
Abstract
Purpose
The purpose of this study is to examine consumer behaviors toward a bundle of tickets and lodging using two different message framing: (1) scarcity framing for a high demand event, the All-Star Game, and (2) discount framing for a lower demand event, an MLB mid-week game.
Design/methodology/approach
Data were collected through two online surveys of 836 sport consumers in total on Amazon Mechanical Turk (MTurk) and were analyzed using a mix of analysis of variances (ANOVAs) and analysis of covariance (ANCOVA).
Findings
Consumers are likely to buy products separately in a scarce situation. When discounts are offered as benefits of choosing a bundle, consumers with high willingness to pay (WTP) have higher purchase intentions (PI) and perceived value toward cumulative discounts.
Originality/value
This is the one of few studies that investigate (1) price bundling of products from two disparate industries where consumer demands fluctuate, (2) the effects of scarcity in a bundle, and (3) all possible discount messaging in a bundle.
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Misun L. Bormann, Huh-Jung Hahn, Ashley R. Anderson and Cathy H. Fraser
The information used in the case study was obtained from secondary sources, such as internal documents, reports, news, and organization websites. Three of the four authors played…
Abstract
Research methodology
The information used in the case study was obtained from secondary sources, such as internal documents, reports, news, and organization websites. Three of the four authors played a hands-on role in the case.
Case overview/synopsis
The COVID-19 pandemic exacerbated the global challenge of hiring and retaining health-care workers. To address its own challenges, Mayo Clinic decided to fundamentally transform its 30-year-old tuition assistance program: from a model centered on the premise that tuition assistance was an employee benefit for professional development purposes, to one that was more driven to meet the business needs of the employer by preparing internal talent for important roles throughout the institution. Herein, this case study first describes how the COVID-19 pandemic impacted health-care organizations like Mayo Clinic. Next, this study provides details on the original employee tuition assistance program, and then, focuses on the reasons for its need to be changed. Afterward, this study introduces the new tuition assistance programs. Finally, this study follows with examples of how both Mayo Clinic and its employees navigated through initial challenges, such as resistance to change and lack of engagement. In sum, this case study provides critical insight into designing workforce education programs that provide professional development for meeting the workforce needs of the organization.
Complexity academic level
This case can be used as teaching material in relevant undergraduate- and MBA-level courses, such as human resource management, human resource development and compensation and benefits. This case allows students to critically analyze workforce education programs (e.g. tuition assistance programs) and to plan how to strategically align those with the workforce needs of the organization.
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A company divided misses opportunities, loses profits, and defeats its own best efforts. But seen, analyzed, and fixed as a finely tuned, integrated system, a company can thrive.
It's tempting to look at the pundits squawking about the Year 2000 bug as a bunch of Chicken Littles. But before you insist that the sky is not falling, consider KLM Royal Dutch…
Abstract
It's tempting to look at the pundits squawking about the Year 2000 bug as a bunch of Chicken Littles. But before you insist that the sky is not falling, consider KLM Royal Dutch Airlines' recent announcement that it plans to ground some of its fleet in 2000—a move that will certainly hurt its bottom line—because it can't get the computer code that runs its planes fixed on time. KLM won't be alone. While few companies have yet made public pronouncements on the possible effects of Y2K (as it's often abbreviated by the computer industry), many more will suffer. Fixing the problem will cost companies an estimated $350 billion or more—not counting the price of lost revenue and possible liability.
Like it or not, change is inevitable if you are to survive. Far better to instigate change than allow other people to inflict it on you. To anticipate the future has to be good…
Abstract
Like it or not, change is inevitable if you are to survive. Far better to instigate change than allow other people to inflict it on you. To anticipate the future has to be good to allow time to implement change rather than having to react to it. This appears quite simple, but is it? This special themed issue of Management Decision contains a number of examples of how organizations have managed change. Lessons can be learned from other industries than your own with regard to best practice and basic principles which can then be applied to your own organization..
Anne S. Davis, Penny A. Leas and John A. Dobelman
Literature on face‐to‐face intercultural business communication (IBC) suggests that language, culture, business culture, and interpersonal context variables lead to…
Abstract
Literature on face‐to‐face intercultural business communication (IBC) suggests that language, culture, business culture, and interpersonal context variables lead to misunderstandings, but these predictors have not been studied with regard to e‐mail communication. This exploratory study identifies variables that cause e‐mail miscommunication, reduce work accomplishment, and harm business relationships. We conducted a survey to capture the effect of common predictors and asked respondents to share the most commonly employed strategies when communication problems arose. We offer a multi‐dimensional model for further research.
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Few early childhood teachers engage in critical and anti-racist forms of pedagogical practice, primarily on the basis of developmental and political concerns. With the exception…
Abstract
Few early childhood teachers engage in critical and anti-racist forms of pedagogical practice, primarily on the basis of developmental and political concerns. With the exception of a few studies, little has been documented relative to early childhood teachers’ experiences while enacting this form of pedagogical practice. The purpose of this article is to examine my teaching experiences engaging in critical, anti-racist pedagogy through the development and implementation of a critical action research study/unit on African American history. Data from this study reveal four levels of challenges that emerged throughout the development and implementation phases of this study/unit. Finally, I discuss several implications of this study for early child-hood multicultural practice
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It is suggested that change can be more successfully introducedfrom the bottom up than from the top down. Careful attention to theneeds of subordinates is not enough; the employee…
Abstract
It is suggested that change can be more successfully introduced from the bottom up than from the top down. Careful attention to the needs of subordinates is not enough; the employee must play a major part in decision taking. Detailed knowledge normally resides with those closest to the work, therefore why not use this knowledge to help run the organisation thus releasing managers for the vitally important activity of gaining a better understanding of how the enterprise can cope more successfully with the external environment?
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Deciding to join with another company is easy. The hard part is making the marriage work.
Darcy Frank Mackay and Rachel Kessler‐Park
Mergers and acquisitions and consolidation activities contribute to the supply of technical facilities in the real estate market. The disposal of these special‐purpose assets…
Abstract
Mergers and acquisitions and consolidation activities contribute to the supply of technical facilities in the real estate market. The disposal of these special‐purpose assets poses unique challenges, including financial risk, redeployment of highly trained workforces and specialised equipment, and unknown timeframes. This paper will set out to take a deeper look into the internal corporate rationalisation process and the challenges and issues inherent in the disposal of special purpose assets.