Mingshu Lyu, Baiqing Sun and Zhenduo Zhang
With the spread of information communication technologies (ICTs) at work, online voice has become an emerging form of employee voice. Online voice is a double-edged behavior for…
Abstract
Purpose
With the spread of information communication technologies (ICTs) at work, online voice has become an emerging form of employee voice. Online voice is a double-edged behavior for organizations and employees. The purpose of this paper is to examine a model in which online voice is positively correlated with workplace cyberbullying and to examine the moderating role of chronic job strain and moral efficacy on that correlation.
Design/methodology/approach
A total of 760 cases from 152 full-time Chinese workers in public sector employment were collected through the experience sampling method.
Findings
The results showed that online voice is positively correlated with workplace cyberbullying on a daily basis. Chronic job strain amplifies this relationship, while moral efficacy buffers it. Furthermore, the amplifying effect of chronic job strain is mediated by a lack of moral efficacy.
Originality/value
This research has implications for understanding the boundary conditions of the relationship between online voice and workplace cyberbullying.