The dichotomy of views on “arts for arts sake” and “art must meet commerce” elicits the clash about how creative entrepreneurs encounter the dilemma of fulfilling personal…
Abstract
Purpose
The dichotomy of views on “arts for arts sake” and “art must meet commerce” elicits the clash about how creative entrepreneurs encounter the dilemma of fulfilling personal satisfaction and chasing entrepreneurial aspiration along the entrepreneurial process. It is argued whether or not creative entrepreneurs can integrate artistic creativity and entrepreneurial alertness to disentangle the conflict and tension between art and commerce in the guanxi embedded culture context. The complex guanxi ties of creative entrepreneurs identified as bonding ties with families, bridging ties with friends and social ties with colleagues are presumed to activate personal and social values.
Design/methodology/approach
The research design consists of two stages: face-to-face interviews and empirical survey. A total of four successful local creative entrepreneurs in craft arts were interviewed and asked questions related to their source of creative inspiration, market alertness and value creation. Findings derived from interviews enrich the questionnaire development of the empirical survey. The survey was conducted to realize the social phenomenon of creative entrepreneurs' guanxi, cognitive process and satisfaction with Taiwan's creative industry context. In total, 318 creative entrepreneurs’ responses were collected and analyzed by using structural equation modeling (SEM).
Findings
Results suggest that guanxi networks lead to the acquisition of various social resources that are conducive to alertness in entrepreneurial opportunities and stimulate artistic creativity, which in turn gratify creative entrepreneurs' senses of entrepreneurial satisfaction with life, work and social contribution, as well as achieve higher entrepreneurial aspiration, perceived as social recognition and meaning of work.
Practical implications
Results of this study enrich the understanding of creative entrepreneurs and their awareness of balancing opportunity alerting and artistic creativity while starting creative businesses. Diverseness and closeness of guanxi networks can fill the gap between art and market and further pave the way to winning aspiration.
Originality/value
This paper advances the existing literature on creative entrepreneurship by adopting guanxi network theory to explore entrepreneurs' cognitive process in the linkage of artistic creativity and entrepreneurial alertness and their mediating effects on perceived entrepreneurial satisfaction and aspiration.
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Sung Lun Tsai, Chiho Ochiai, Chuan Zhong Deng and Min Hui Tseng
Several post-disaster housing extension and modification studies have indicated that owner-driven modification behavior relates to socio-economic and livelihood factors. This…
Abstract
Purpose
Several post-disaster housing extension and modification studies have indicated that owner-driven modification behavior relates to socio-economic and livelihood factors. This study aims to clarify housing extension patterns and examine the relationships among spatial characteristics, sociocultural factors, livelihood factors and housing extensions. This research also highlights the implications of post-disaster housing design for indigenous communities.
Design/methodology/approach
An indigenous community case study was conducted using a literature review. Moreover, interview surveys and housing measurements were implemented based on purposive sampling to diversify interviewees’ backgrounds and the extent of housing extensions.
Findings
This study confirms that housing extensions are closely related to the number of household members and their associated functions and cultural and livelihood factors that were ignored during the design stage. Furthermore, the housing extension process was confirmed to match households’ economic recovery. A post-disaster housing implementation framework for the indigenous population is proposed.
Research limitations/implications
This research only targeted one indigenous community with a limited number of interviewees and samples because of the connection with households.
Practical implications
The study’s proposed resilience post-disaster housing framework can be used to develop post-disaster housing design guidelines, which can benefit policymaking. The proposed participatory concept can be further adopted in future disaster risk-reduction programs.
Originality/value
This study uniquely focuses on the pre- and post-disaster housing layout and the livelihood of an indigenous community. It offers valuable insights for post-disaster reconstruction planners and practitioners.
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Sung Lun Tsai, Chiho Ochiai, Min Hui Tseng and Chuan Zhong Deng
The participatory method, a major factor for a successful post-disaster reconstruction (PDR) project, is applied in various stages of the PDR. However, the application of this…
Abstract
Purpose
The participatory method, a major factor for a successful post-disaster reconstruction (PDR) project, is applied in various stages of the PDR. However, the application of this method for PDR involving indigenous populations is underexplored. Therefore, this paper aims to analyze the critical factors that can influence the participatory PDR in the indigenous context.
Design/methodology/approach
Two large-scale, indigenous, post-disaster relocation projects after the 2009 Typhoon Morakot were selected as case studies. The qualitative and quantitative methodology (semi-structured interview and questionnaire) were applied in the research.
Findings
A participation-friendly policy, community organization, the extent of damage, flexibility of nongovernmental organizations, understanding of the participatory concept and mutual trust were found to be essential factors that profoundly influence participation in PDR projects.
Originality/value
This study contributes by providing guidelines for future participatory PDR projects, especially in the indigenous context.
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Lu-Ming Tseng, Yue-Min Kang and Chi-Erh Chung
This case study aim to investigate the impacts of insurance agents’ positive attitude toward inappropriate product recommendations on the insurance agents’ intention to make the…
Abstract
Purpose
This case study aim to investigate the impacts of insurance agents’ positive attitude toward inappropriate product recommendations on the insurance agents’ intention to make the inappropriate product recommendations. This study further checks how the attitude and intention could be enhanced by the insurer’s manipulation of sales compensations, the agents’ perception of information asymmetry between customers and insurance agents and the insurer’s sales orientation.
Design/methodology/approach
Full-time insurance agents from the life insurance industry in Taiwan were surveyed. To test the hypotheses, hierarchical regression analyses were used in the study.
Findings
The main results showed that the respondents’ positive attitude toward inappropriate product recommendations was the influential predictor of the respondents’ behavioral intention. Nevertheless, the positive attitude was enhanced by the manipulation of sales compensations and the insurer’s sales orientation.
Originality/value
Very few studies have investigated the relationships among information asymmetry between customers and agents, management’s sales orientation, management’s manipulation of sales compensations and the problems of selling unsuitable insurance products to customers. This study may contribute to the relevant literature by discussing these issues.
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Chia‐Jung Chang, Jui‐Min Tseng and Chen‐Chung Liu
Semantic technologies are a potential approach to enhancing the use of the web of knowledge. An experiment was conducted to investigate the roles of two semantic techniques…
Abstract
Purpose
Semantic technologies are a potential approach to enhancing the use of the web of knowledge. An experiment was conducted to investigate the roles of two semantic techniques, namely concept recommendation and mind maps, for females and males This paper aims to document this research.
Design/methodology/approach
The study compared the searching behaviours and perceptions of searching strategies in the search environment with techniques to reveal the gender difference in the use of semantic technologies. The study further investigated how the techniques influenced female and male students' searching experiences by comparing their searching behaviours and strategies in two different environments, one developed with the semantic technologies and one without.
Findings
Although the techniques were helpful for both female and male students in improving their perceptions of searching strategies, there were gender differences in sense of disorientation, problem solving and searching patterns. In particular, the techniques facilitated females to search for information beyond similarity holes, but did not demonstrate such an effect on males. However, they supported males to organize information for better use.
Research limitations/implications
The study is only a small‐scale investigation. Further studies need to be conducted with a larger sample to obtain robust evidence.
Originality/value
In this paper, the effects of semantic technologies are evaluated from the perspectives of education and the human factor, rather than only in terms of technical performance.
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Ko‐Min Kevin Tseng and Rhona E. Johnsen
The purpose of this paper is to empirically examine the influence of the internet on the internationalisation process and international customer relationship interactions of UK…
Abstract
Purpose
The purpose of this paper is to empirically examine the influence of the internet on the internationalisation process and international customer relationship interactions of UK manufacturing small to medium‐sized enterprises (SMEs). The paper is positioned at the interface of the literature on international entrepreneurship and the internet.
Design/methodology/approach
The paper discusses the findings from multiple case studies of ten UK manufacturing SMEs from a variety of UK sectors, producing high‐, medium‐ and low‐tech offerings. In‐depth interviews with directors or managers of the SMEs were conducted. Individual and cross‐case analysis was carried out using coding frameworks to reduce and analyse the data and capture patterns in the findings.
Findings
The findings reveal how the influence of the internet in the internationalisation process and international customer relationship interactions differed in the high‐, medium‐or low‐tech SME categories. The influence of the internet differed across three main dimensions: the way in which the SMEs invested in and used different internet applications for internationalisation and customer relationship support, the SMEs' perceptions of the internet as a tool to support communication with international customers; the SMEs' reliance on more personal and interactive forms of contact with international customers.
Practical implications
The results demonstrate that the level of technological advancement of an SME's offerings has an important bearing on how these firms adopt the internet in their internationalisation process and gain advantages in their international customer interactions. The managerial implications of the study are relevant for manufacturing SMEs, their customers and government agencies involved with SMEs.
Originality/value
This research is amongst the first empirical contributions to examine the themes of the internet, internationalisation and international customer interactions in UK manufacturing SMEs and to highlight the importance of the level of technological advancement of an SME's offerings in distinguishing the ways in which the internet is used by entrepreneurial small firms in their internationalisation process.
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Mohammad Ali Beheshtinia, Mohammad Sajjad Safarzadeh, Masood Fathi, Morteza Ghobakhloo, Mostafa Al-Emran and Ming Lang Tseng
Healthcare wastes (HCWs) present substantial environmental and societal risks, including infection and exposure to hazardous substances. The aim of this study is to present a new…
Abstract
Purpose
Healthcare wastes (HCWs) present substantial environmental and societal risks, including infection and exposure to hazardous substances. The aim of this study is to present a new multi-criteria decision-making (MCDM) method, named the ELECTOR method, for selecting the best healthcare waste disposal method (HCWDM) based on a comprehensive list of criteria. The main research question of this study is: What is the prioritization of HCWDMs considering economic, environmental, technical and social criteria?
Design/methodology/approach
This research employs a novel hybrid MCDM method to evaluate and select suitable HCWDMs. Initially, a comprehensive set of criteria for assessing and prioritizing HCWDMs is established. Criteria weights are determined using the best-worst method. Subsequently, a hybrid MCDM method is introduced to rank the HCWDMs. Fuzzy numbers are applied to handle qualitative criteria uncertainties. The proposed method is applied to a real-world case study to prioritize HCWDMs.
Findings
A total of 24 criteria, including two novel criteria (“System process speed” and “System setup speed”), for evaluating and prioritizing the HCWDMs were identified from the literature review and case study analysis. The study showed that the key criteria influencing HCWDM selection were “Operation cost”, “Occupational hazards of human resources”, and “The impact of released substances on health”. Based on the results, the autoclave, encapsulation and hydroclave methods are identified as the most suitable HCWDMs for the studied case, respectively.
Originality/value
This study introduces a novel hybrid MCDM method tailored for HCWDM selection, enhancing the robustness of the decision-making. The inclusion of innovative criteria and the integration of fuzzy numbers to address qualitative ambiguities strengthen the originality of the findings. Specifically, introducing “System process speed” and “System setup speed” contributes to expanding the criteria landscape in HCWDM research.
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Ming-Lang Tseng, Chih-Cheng Chen, Kuo-Jui Wu and Raymond Tan
This study integrates economic/ecology (eco)-attributes and performance to build a sustainable service supply chain management (SSCM) model.
Abstract
Purpose
This study integrates economic/ecology (eco)-attributes and performance to build a sustainable service supply chain management (SSCM) model.
Design/methodology/approach
This study proposes the use of the fuzzy Delphi method to screen for the less important attributes and applies a network data envelopment analysis to explore the hierarchical and eco-efficient network interrelationships. The causality and hierarchal eco-efficient model is acquired using a fuzzy decision-making trial and evaluation laboratory analysis
Findings
The findings are as follows: (1) the information and technology management process is derived by enhancing sustainable customer and supplier relationship management, and (2) the eco-efficient model is improved based on long-term relationships with suppliers – that is, synergistic suppliers improve the service chain quality and provide services in an appropriate and timely manner – and research and development coordination. The theoretical and managerial implications are discussed.
Research limitations/implications
The eco-efficient model reveals that the sustainable customer relationship management process, sustainable supplier relationship management process and information and technology management process are the major causal attributes in the model.
Practical implications
The eco-efficient model must be based on (1) long-term relationships with suppliers, (2) synergistic suppliers to improve service chain quality, (3) the provision of services in a timely manner and (4) research and development coordination.
Originality/value
Prior studies neglect to build an ecological economy model using the efficiency causality model of hierarchical interrelationships. Traditional SSCM fails to involve the triple bottom line performance toward sustainability.