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This paper explores the patterns of the current needs of users' social characteristics in post occupancy evaluation (POE) associated with the environmental performance of green buildings using systematic literature review (SLR). This paper aims to establish a conceptual nexus between environmental performance mandates and the current needs of the users' social characteristics.

This paper adopts a SLR approach designed using Preferred Reporting Items for Systematic Reviews and Meta-Analyses for 21 articles that were selected as qualitative synthesis in this study. The search parameter for the selected articles in this review was limited to publications in three databases, Scopus, Web of Science and Emerald, between January 2016 and January 2023, with the help of qualitative software ATLAS.ti 9© in the presentation of the network codes. The initial literature search has retrieved 99 papers which sequentially excluded 42 papers due to exclusion criteria, and the researcher was left with 57 papers. Out of 57, 14 papers were then removed due to duplication of records found in the Scopus and Web of Science databases, and 43 articles were further screened for qualitative synthesis. A thorough critical appraisal was applied to ensure that only selected papers were included, consensus was achieved among the authors and 22 papers were excluded. The qualitative synthesis has finalized 21 studies, and they are selected as confirmative findings.

Using network codes presentation of ATLAS.ti 9©, the result shows that the social characteristics are influenced by the evaluated building category and the users' category – the stakeholders (owners, designers) and the occupants. New-fangled elements in environmental performance mandates are legitimacy and accessibility. The users’ social characteristics are derived from the category of users, where the stakeholders (designers, owners) are relatively a novel benchmark in meeting the POE objectives towards environmental performance. The least attention on the users’ social characteristics based on the findings shows that image, experiential (conjoint), happiness, interactive behaviour, morale and values are depicted as the social current needs in the environmental performance using POE. However, all stakeholders and the building occupants’ social characteristics must have a confirmative relation to the performance mandates, especially for newly performance mandates elements: legitimacy and accessibility.

The research limits the literature search between the recent January 2016 and January 2023 in Scopus, Web of Science and Emerald databases. Limiting the year of publication to the recent years is important to select and rank relevant scientific papers which encompass the reviewed subject. Other limitations include the selection of papers focusing on the POE approach and environmental performance as the main subject of evaluation. Other evaluation purposes that are not related to environmental objectives are excluded in this study.

The characteristics of the social elements become a challenging subject in meeting the environmental performance needs as they lean more towards intangible elements. The novelty of the findings is drawn from the new pattern and current needs of users' social characteristics in POE for environmental performance.

Examines the position of confidence of commercial property lenders as surveyed by the Chesterton Financial/CSW Confidence Barometer. Describes the confidence barometer as being gauged on the response to a number of questions on lenders′ perceptions of the market. Concludes that there has been a dramatic increase in confidence from January 1993 to July 1993.

Provides results of a survey of 53 banks and financial institutions relating to property loans. Notes that the main lending banks have not responded to this survey but have reduced their loans to property companies by £117m in January 1991. Concludes that respondents to the survey have a greater interest in property lending and, therefore, the results are likely to be more positive than current market reality.

Describes a survey carried out by Chesterton Financial and the University of Greenwich when 76 banks and financial institutions responded to a written questionnaire. Summarises the results of questions concerning their property investment and lending practices. Offers several conclusions about investment and lending preferences.

The purpose of this paper is to identify the extent to which Post-occupancy evaluation (POE) is understood and applied within higher education institutions across the UK and identify users’ perceptions of its efficacy.

A mixed methodology was applied to this research. Part one consisted of an online survey intended to generate an overview of the extent of POE use across the sector. The second phase, intended to develop greater insight and understanding of users’ perceptions of POE, relied upon in-depth interviews with a smaller sample drawn those who had completed the survey in part one.

Differing models of POE are used within higher education institutions with varying degrees of complexity. Models exist that are based on standard structures and templates, whilst entirely bespoke options have been developed by some institutions. The work found that there is a clear preference for applying bespoke methods rather than standardised ones.

The research is based on a sample of Directors of Estates (DOEs) from UK Universities. The conclusions relate specifically to that sector and context. The extent for broader generalisation is limited by the research sample.

The work shows that POE is understood to have differing purpose and effectiveness in individual Universities. As a result there has been a proliferation in the number of models developed and applied. This leads to the conclusion that more coherent and consistent understanding should be promoted within the sector.

The work has implications for the effective management of university buildings to support user satisfaction.

This paper indicates that there is prevalence of applying POE processes in higher education institutions and that specific models have been developed for the sector. However, the extent to which the process is valued and understood is highly variable.

Presents the results of a 1996 survey of the lending practices (for property) of 65 banks and financial institutions. Highlights the salient results in investment, development, location and the future.

This paper describes a multiple‐criteria decision support system (MCDSS) for the selection of the most appropriate contractor. The system can accommodate the unique characteristics of a project in addition to the qualifications and capabilities of those contractors assessed. The system first evaluates the list of contractors by matching their qualifications with specific project conditions. A short list of eligible contractors is thus selected and further the MCDSS compares the current capabilities of the short listed contractors and their plans for the project under consideration, to select the most appropriate contractor. The Delphi method was used to evoke expertise and obtain reliable assessment values for all criteria related to the contractor qualification, while the analytic hierarchy process (AHP) was used to assess the specific project conditions. The system can be easily modified to adopt specific conditions of the proposed project and also to facilitate the decision maker in explaining the reasons for the elimination of excluded contractor.

Examines stories of school leaders who experienced a serious conflict, dilemma or critical event in their leadership practice that in some way profoundly affected or “wounded” them, a situation akin to an illness that reflects some of the same characteristics: loss of control, predictability and functioning, disassociation, fear, anger. Focusses on the meaning of being wounded and implications for school leaders. Concentrates on not only the content of stories told by so‐called “wounded leaders,” that is actions, events and responses, but primarily on the kinds of stories that they tell themselves and how these stories address their own “woundedness” and help them, in a sense, to heal. Based on extensive in‐depth interviews, we explored three assumptions. First, woundedness is likely an inevitable and necessary part of leadership. Second, for most school leaders, the wound takes different forms and can be a double edged sword. Finally, story can be used by leaders to make sense of their crises of practice and aid their healing and growth.

The idea for this hugely successful event at the Crucible Theatre on 7 June, came first from the pages of New Library World, believe it or not. Reading one of Jane Little's articles advertising Feminist Book Fortnight, I noticed that there was not going to be a feminist book fair in this country this year, and that the main fair was to be in Oslo. It seemed an ideal opportunity to alter Sheffield's image as the macho snooker playing capital of the North and the idea for the First Sheffield Women's Book Fair was born.

Describes a survey carried out by Chesterton Financial in conjunction with the University of Greenwich in December 1993/January 1994, in which 85 banks and financial institutions responded to a written questionnaire. The survey is the fifth in a series, following on from those carried out from 1990 to 1993. In this sample, the UK banks made up 50 per cent with the remainder divided between banks in Europe (26 per cent), Japan (11 per cent), North America (6 per cent), Middle East (5 per cent), Far East, excluding Japan (1 per cent), and others (1 per cent).