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This study aims to assess how department store websites can add online retail brand equity. A quick, relatively easy and low-cost diagnostic tool for stakeholders (e.g. retailers, investors) is presented.

A content analysis of department store websites in the USA and Latin America was conducted.

The findings show that Latin American and US department store websites exhibit acceptable use of online retail brand equity dimensions related to emotional connection and trust. In contrast, compared to their US counterparts, Latin American department store websites show weak usage on some of the dimensions of responsive service nature, online experience and fulfillment. The results also show that higher online retail brand equity is positively associated with average daily time on site. This indicates the usefulness of this index for developing effective websites to creating online retail brand equity.

This study suggests that Latin American department stores should improve three dimensions of online retail brand equity: responsive service nature, online experience and fulfillment. The online retail brand equity index presented can serve as a diagnostic tool for department store managers to monitor the online retail brand equity they are building on their websites. It is also possible to analyze the websites of competing department stores and monitor the long-term impact of modifications made to their websites and those of competitors.

This paper proposes an easy-to-apply index to assess online retail brand equity through website design partially. In addition, this research is the first to evaluate how Latin American department store websites, compared to those in the USA, are building online retail brand equity.

This chapter is about an analysis and reflection on the actions, programs, and regulatory frameworks of the Mexican government for the promotion of entrepreneurial activity during the twentieth century. A documentary review is presented based mainly on the presidential reports available in the virtual legal library of the National Autonomous University of Mexico, the Center for Documentation, Information, and Analysis of the Chamber of Deputies (Cámara de Diputados), and various publications of experts on economic history, considering the twentieth century: from the year 1900 with the end of the Porfiriato until the six-year term of Ernesto Zedillo that ended in 2000. The public policies of these 100 years were reviewed and based on this, was analyzed the importance assigned to the creation, development, and consolidation of companies and their importance in public policies. Special emphasis is given to instruments for the creation of new businesses or the development and strengthening of small- and medium-sized enterprises.

This paper aims to present a one-shot gesture recognition approach which can be a high-efficient communication channel in human–robot collaboration systems.

This paper applies dynamic time warping (DTW) to align two gesture sequences in temporal domain with a novel frame-wise distance measure which matches local features in spatial domain. Furthermore, a novel and robust bidirectional attention region extraction method is proposed to retain information in both movement and hold phase of a gesture.

The proposed approach is capable of providing efficient one-shot gesture recognition without elaborately designed features. The experiments on a social robot (JiaJia) demonstrate that the proposed approach can be used in a human–robot collaboration system flexibly.

According to previous literature, there are no similar solutions that can achieve an efficient gesture recognition with simple local feature descriptor and combine the advantages of local features with DTW.

Non-uniform rational B-splines (NURBSs) are the de facto standard for representing objects in computer-aided design (CAD). The purpose of this paper is to discuss how to stick to this standard in all phases of the additive manufacturing (AM) workflow, from the CAD object to the final G-code, bypassing unnecessary polygonal approximations.

The authors use a commercial CAD system (Rhino3D along with its programming environment Grasshopper) for direct slicing of the model, offset generation and trimming. Circular arcs are represented as quadratic NURBSs and free-form geometry as quadratic or cubic polynomial B-splines. Therefore, circular arcs are directly expressible as G2/G3 G-code commands, whereas free-form paths are rewritten as a succession of cubic Bézier curves, thereby admitting exact translation into G5 commands, available in firmware for AM controllers, such as Marlin.

Experimental results of this paper confirm a considerable improvement in quality over the standard AM workflow, consisting of an initial polygonization of the object (e.g. via standard tessellation language), slicing this polygonal approximation, offsetting the polygonal sections and, finally, generating G-code made up of polyline trajectories (G1 commands).

A streamlined AM workflow is obtained, with a seamless transfer from the initial CAD description to the final G-code. By adhering to the NURBS standard at all steps, the authors avoid multiple representations and associated errors resulting from approximations.

This paper aims to analyze how emerging market firms upgrade their capabilities by focusing on “uncommoditizing strategies” that enable them to achieve levels of international competitiveness beyond the comparative advantages of their home countries and serve markets with premium pricing, quality and reputation of products.

In this paper, the authors studied 18 Latin American companies across six countries. Latin America represents an ideal setting because many of these countries have traditionally developed using natural resource endowments, and their firms have tended to rely on these in their internationalization. To facilitate the analysis of each case and the comparisons across cases, the authors used the same analytical framework for the companies, identifying the sources of differentiation and cost efficiency strategies that enabled these firms to upgrade their capabilities and compete on the basis of premium pricing, quality and reputation.

The analysis identified a general framework that represents an abstraction of the actions taken by these companies over time. The proposed model consists of three main elements used to pursue uncommoditizing strategies: tropicalized innovation, global efficiency and coordinated control.

Recent research on emerging market firms has shown interest in how these firms upgrade their capabilities. This paper contributes to this stream of research by providing an overarching framework that not only bridged previous narrower studies but also explained how firms can develop uncommoditizing strategies to upgrade their capabilities. Further, this paper helps managers by providing a comprehensive yet succinct overview of the main strategies that they can use to help their firms to achieve international competitiveness.

The purpose of this paper is to discuss methodological guidelines and operation protocols for the assessment of historic buildings by radar techniques, as decision-making support within integrated investigation programs, where documentary records, direct survey and onsite measurements address accurate and effective diagnosis.

Radar methodologies and procedures are planned to support the pre-diagnosis hypotheses, based on preliminary information from historical sources, as well as from direct survey of geometry, materials, construction techniques and decay patterns. Thus, they are applied, in terms of acquisition and elaboration systems, taking into account the testing targets and surrounding conditions. Finally, they are correlated with complementary destructive and non-destructive techniques for data interpretation and validation.

The general approach is developed for some representative case studies, in order to point out the potentialities of radar techniques for traditional building components. In detail, masonry walls and vaults, as well as iron and reinforced concrete slabs are assessed, in terms of construction materials and techniques, morphology and stratigraphy of multi-layered components, inner voids and inclusions, previous reinforcement works.

The above-mentioned issues are particularly relevant in the assessment of historic buildings, where onsite non-destructive technologies are commonly applied, because they help identify the actual characteristics, residual performances and state of conservation, without interfering with structural stability and functional operability, and, thus, address low-intrusive and compatible interventions. Nevertheless, emerging technologies, such as radar scanning, still require guidelines and protocols, in order to achieve reliable and meaningful results and save time and resources, especially whenever technical data are limited, investigation conditions are challenging and different construction solutions are involved.

Consensual decision making has traditionally been a defining characteristic of debates within Mexican indigenous communities. But in a modern socio-political context where inter-community alliances are perceived as necessary for economic and cultural survival, hitherto isolated communities have to converge in regional movements and reassess the bases and implications of this type of decision making, especially the interests that should be pursued by these decisions. Based on an ethnographic study of the internal dynamic of an emergent indigenous movement in the Mexican state of Guerrero, the Consejo de Pueblos Indigenas, it appears that the qualitative shift between intra- and inter-community decision making resides less in procedural changes than in the symbolic redefinition of the “community” within which consensus has to be achieved.

The paper aims to present a review and comparison of the Russian Federation Government Quality Award (RFGQA) with the three major business excellence models, Malcolm Baldrige National Quality Award (MBNQA), European Foundation for Quality Management (EFQM) Award and Deming Prize.

The paper briefly reviews the RFGQA through a desk-top research method. Then, it adapts the comparative approach used in a similar study by Vokurka et al. (2000). Thus, the comparative analysis consisted in contrasting two characteristics of the RFGQA with those of the MBNQA, EFQM Award and Deming Prize, namely, award descriptors (i.e. objectives and criteria) and emphasis placed on excellence criteria (i.e. weighting). The study also includes a mapping assessment to explore up to what extent the RFGQA addresses the criteria of the major models.

Although the RFGQA was designed based on the concept and structure of the EFQM model, the results of the study indicate that there are still differences among them, especially in terms of internal business processes. RFGQA finds more differences with the MBNQA and Deming Prize excellence models than with the EFQM.

This research would benefit organisations and managers in Russia, as they will be able to acquire a deeper knowledge on the RFGQA. This may facilitate its awareness and implementation.

The paper expands the current knowledge in the area of quality management and models for business excellence, as it is among the very first investigations to have studied the RFGQA model.

The purpose of this paper is to look at how water management reflects patriarchal considerations or gender biases that inflict a penalty upon Mexican women and enumerates recommendations that can both ameliorate water management across Mexico.

Peer-reviewed scholarly materials, carefully vetted for empirical worth, for the clarity and soundness of their research methodologies, and for their capacity to account for confounding or complicating factors, are reviewed. Special attention is given to studies, found in academic databases such as EBSCOHost, conducted in the years 2013–2018.

The Mexican state has finally made some progress in recognizing the hurdles women face in attaining educational equality, but there is not yet the universal application and comity that would ensure appropriate levels of representation in all communities. Mexico will have to do more to compel local actors to give greater credence to the voices of women.

There is a need for further primary research to more comprehensively capture what actions women are taking to carve out a large policy-making space for themselves in a country that has only quite recently begun to realize the contributions women can make to forward-looking water governance policy.

The uneasy confluence between water governance and gender within the Mexican context is an area of growing concern to those interested in how water management systems and protocols shape broader social justice and equality developments across Mexico.