Claudiu Bocean, Miguel Delattre, Rodolphe Ocler and Catalina Sitnikov
Claudiu George Bocean, Miguel Delattre, Rodolphe Ocler and Catalina Soriana Sitnikov
This paper aims to highlight the links among standardization, corporate social responsibility (CSR) and critical management. It also aims at understanding the implication of the…
Abstract
Purpose
This paper aims to highlight the links among standardization, corporate social responsibility (CSR) and critical management. It also aims at understanding the implication of the normalization process for CSR but also questions the nature of this concept.
Design/methodology/approach
To determine the interest in standardization, we forecasted the trend in issuing ISO certificates based on autoregressive integrated moving average (ARIMA) and Holt statistical models. Then a critical approach is used to understand the nature of CSR.
Findings
The paper focuses on a critical approach and challenge the definition of CSR through the lenses of standardization. It shows that the notion of CSR is polysemic and highlights the limits of standardization process.
Research limitations/implications
The research is only based on ISO standards, not other kind of standardization process.
Social implications
The paper questions the notion of CSR and shows the different elements that this notion covers.
Originality/value
The paper questions the role of standardization and its impact on CSR adopting a critical view.
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Miguel Delattre and Rodolphe Ocler
The notion of professionalism is polysemic in nature. This paper aims at analysing the development of this notion and identifying its components. The paper examines the process…
Abstract
Purpose
The notion of professionalism is polysemic in nature. This paper aims at analysing the development of this notion and identifying its components. The paper examines the process that leads to the development of professionalism based on the interaction between the actors and the organization. These social interactions, grounded in an organizational environment, reveal the tensions that such interactions expose.
Design/methodology/approach
This paper draws on qualitative methodology using semi‐directive interviews and provides an example of application.
Findings
This paper focuses on how professionalism can be developed, generating acts, implementing actions, and using resources.
Research limitations/implications
This paper presents one example in a specific field and should be put in perspective with other examples and fields.
Originality/value
This paper clarifies the notion of professionalism and identifies specific elements that have to be taken into account when developing it.
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– The purpose of this paper is to provide an analysis of the convergence of the social reporting guidelines available in Italy.
Abstract
Purpose
The purpose of this paper is to provide an analysis of the convergence of the social reporting guidelines available in Italy.
Design/methodology/approach
The research is based on a documentary analysis of four selected social reporting guidelines provided by Italian institutions or translated in Italian.
Findings
The results of the analysis point out that it is possible to identify an isomorphic convergence among the guidelines, though differences remain relevant and express peculiar institutional expectations on the behaviours of different typologies of organizations.
Research limitations/implications
The study is limited to Italian social reporting guidelines; however, it provides a methodology which could be applied in different contexts.
Practical implications
This study identifies the leading and primary issues in social reporting practices across different sectorial and methodological schemes.
Social implications
The convergence of social reporting guidelines has a twofold implication: on one hand, social accountability is plastic issue, adaptable to different organization sectors and typologies; on the other, a common codification and commodification of social accountability is emerging.
Originality/value
The article proposes a cross-sectorial analysis of social reporting methodologies, to identify analogies, differences and trends of institutionalization and standardization of this process.
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Eric Davoine and Delphine Gendre
The aim of this paper is to identify difficulties and tension fields encountered in a Social Accountability (SA) 8000 certification process. The paper is based on a case study…
Abstract
Purpose
The aim of this paper is to identify difficulties and tension fields encountered in a Social Accountability (SA) 8000 certification process. The paper is based on a case study within a multinational small–medium enterprise (SME) during the implementation of a SA8000 standard.
Design/methodology/approach
In the framework of the case study, we adopt a cognitivist approach and use cognitive maps to describe and analyze the corporate social responsibility (CSR) representations of the main actors of the certification process: the owner-manager of the SME and the certification manager. We collected additional information on the case company through document analysis, additional interviews, validation interviews, confrontation interviews and follow-up interviews after one year.
Findings
The analysis of cognitive maps revealed tension fields and difficulties linked to the different representations of social responsibility between the social accountability standard SA8000 and the owner-manager strategic vision. It also underlines the sensemaking role of the certification manager in the certification process.
Research limitations/implications
Limitations of the research are the explorative character of an illustrative case study and the limits of the construction of cognitive maps. The cognitive perspective brings new insights into the certification process and into the interaction between middle and top management.
Practical implications
Implementing a CSR standard necessitates a cognitive change of individual representationsto integrate CSR standardized criteria in the complex, idiosyncratic and systemic representations of the main actors.
Social implications
The case study shows clearly the tensions existing between the CSR representation based on a social standard and the CSR representation of SME owner-managers.
Originality/value
Cognitive mapping has been often used to analyze and to discuss strategic vision of SME owner-managers, but rarely in the field of CSR. The confrontation of two maps and the complementary analysis of the case study context bring additional perspectives on implementation difficulties.
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– This paper aims to open a dialogue between academic accounts of the subprime crisis and The Life of Timon of Athens by William Shakespeare.
Abstract
Purpose
This paper aims to open a dialogue between academic accounts of the subprime crisis and The Life of Timon of Athens by William Shakespeare.
Design/methodology/approach
Andre Orlean’s analysis of the crisis published in 2009 is closely examined to trace the ways in which it echoes this seventeenth-century play on issues of debt, gift, trust and belief.
Findings
Shakespeare’s play provides an astonishingly relevant description that can account for and provide a new reading of most of Orlean’s (2009) detailed and in-depth academic analysis.
Originality/value
Following the chronology of a literary piece, this article opens a dialogue with the academic literature to allow for gaining a particular perspective, namely, beyond specific elements, the underlying dynamics of the subprime crisis are sadly classic in terms of trust and beliefs. As we will see, Shakespeare had already seen everything […].
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Qiang Wu, Qile He and Yanqing Duan
The objective of this paper is to address the question whether and how firms can follow a standard management process to cope with emerging corporate social responsibility (CSR…
Abstract
Purpose
The objective of this paper is to address the question whether and how firms can follow a standard management process to cope with emerging corporate social responsibility (CSR) challenges? Both researchers and practitioners have paid increasing attention to the question because of the rapidly evolving CSR expectations of stakeholders and the limited diffusion of CSR standardization. The question was addressed by developing a theoretical framework to explain how dynamic capabilities can contribute to effective CSR management.
Design/methodology/approach
Based on 64 world-leading companies’ contemporary CSR reports, we carried out a large-scale content analysis to identify and examine the common organizational processes involved in CSR management and the dynamic capabilities underpinning those management processes.
Findings
Drawing on the dynamic capabilities perspective, we demonstrate how the deployment of three dynamic capabilities for CSR management, namely, scanning, sensing and reconfiguration capabilities can help firms to meet emerging CSR requirements by following a set of common management processes. The findings demonstrate that what is more important in CSR standardization is the identification and development of the underlying dynamic capabilities and the related organizational processes and routines, rather than the detailed operational activities.
Originality/value
Our study is an early attempt to examine the fundamental organizational capabilities and processes involved in CSR management from the dynamic capabilities perspective. Our research findings contribute to CSR standardization literature by providing a new theoretical perspective to better understand the capabilities enabling common CSR management processes.
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Henri Savall, Véronique Zardet, Michel Péron and Marc Bonnet
– The purpose of this paper is to show the importance of an integrative approach to CSR.
Abstract
Purpose
The purpose of this paper is to show the importance of an integrative approach to CSR.
Design/methodology/approach
The paper is based on the qualimetrics intervention-research methodology. It is an exploratory research project.
Findings
The intervention-research case study shows an example where an integrative approach to CSR was made possible.
Research limitations/implications
The paper only presents an example of a company. Future research should show how the method that has been experimented to integrate CSR might be implemented.
Practical implications
The paper might help company actors debate and propose an innovative approach to CSR.
Social implications
The paper provides scientific methods to better negotiate the creation of norms and standards in the field of CSR, enabling to move one step further as regards ISO 26000.
Originality/value
It shows some of the conditions required to bridge the gap between CSR and financial standards.
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Karina Scatolino Mesquita, Vanessa Rios de Souza, Jéssica Ferreira Rodrigues, Camila Carvalho Menezes, Soraia Vilela Borges, João de Deus Souza Carneiro and Ana Carla Marques Pinheiro
People are increasingly concerned about food and health and seek for functional and sugar-free products. However, there are technological challenges when adding functional…
Abstract
Purpose
People are increasingly concerned about food and health and seek for functional and sugar-free products. However, there are technological challenges when adding functional components and substituting sugar in foods. Thus, the purpose of this paper is to evaluate the influence of packaging and storage time on the sensory profile of functional diet guava preserve added with prebiotics, supporting the development of functional and sugar-free products and contributing to the product variety in the market.
Design/methodology/approach
A two-factor full factorial design was conducted in triplications that evaluated transparent and opaque packaging vs storage time (six months). The products were stored in packages with different light permeability (transparent and opaque). Quantitative descriptive analysis (QDA) and acceptance tests were performed.
Findings
The packaging material did not affect the sensory changes of functional diet guava preserve during the six months of storage. QDA test showed that from three months of storage the original characteristics of the product were lost and a slight decrease in overall acceptance was observed after four and six months. However, during the six months the products had good acceptance; consequently, it was not possible to establish their rejection before this period.
Research limitations/implications
More detailed studies regarding a longer storage period, including the physical and chemical measurements must be done to clarify other points about the influence of packaging and storage time on the sensory profile of functional diet guava preserve added with prebiotics. Therefore, researchers are encouraged to test the proposed propositions further.
Practical implications
The development of a functional and sugar-free preserve is a good alternative to provide a product that meets the actual consumer desires and adds value to the product. However, there are technological challenges when adding functional components and substituting sugar in foods. Thus, this study provides important information for the development of sugar-free and functional products, and to prolong their shelf life.
Originality/value
There are few studies with respect to the sensory aspects during the storage of functional preserves. Thus, this work will aid future studies, supporting the development of functional and sugar-free products and contributing to the product variety in the market.