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The purpose of this paper is two‐fold: first, to provide a description and theoretical rationale for a methodological innovation used to explore relationships visitors form with a single museum over time; and second, to examine and critique the research outcomes in light of this approach.

To probe individual relationships with a museum, in this narrative inquiry, a unique method of data generation was developed – a “guided tour” of the museum. The guided tour, led by participants, provided a context and purpose for rich conversations between researcher and participant and deepened the relational quality of the research.

The quality of the researcher‐participant relationship played a critical role in shaping understandings, gained through the research process, about the phenomenon under investigation and self.

Findings from the study document that novel insights emerge when opportunities to strengthen the researcher‐participant relationship are built into the research design.

This paper illustrates the value of employing strategies that deepen the relational quality in narrative research.

The purpose of this paper is to explore the role of accountability in times of exception. The Italian government's account-giving practices are critically analysed with respect to the distinct modes in which duties of accountability are discharged for the exceptional measures taken during the early stages of the COVID-19 pandemic outbreak in early 2020.

This paper draws on an exploratory case study. The case analysis draws primarily on data obtained through publicly available documents and covers the period between January 1 and August 7, 2020.

The paper reveals that the Italian government employed various accountability styles (rebuttal, dismissal, reactive, proactive and coactive). Each style influenced both how the government justified its conduct and how it sought to form distinctive relationships with social actors.

The paper uses the notion of “styles of accountability” to empirically illustrate how an unprecedented public governance challenge can reveal broader accountability trends. The paper contributes to accountability research by elucidating how governments tackle ambiguity and uncertainty in their systems of public accountability in extraordinary times.

Academic healthcare systems face great challenges in coordinating services across a continuum of care that spans hospital, community providers, home and chronic care facilities. The Johns Hopkins Community Health Partnership (J-CHiP) was created to improve coordination of acute, sub-acute and ambulatory care for patients, and improve the health of high-risk patients in surrounding neighborhoods. The paper aims to discuss this issue.

J-CHiP targeted adults admitted to the Johns Hopkins Hospital and Johns Hopkins Bayview Medical Center, patients discharged to participating skilled nursing facilities (SNFs), and high-risk Medicare and Medicaid patients receiving primary care in eight nearby outpatient sites. The primary drivers of the program were redesigned acute care delivery, seamless transitions of care and deployment of community care teams.

Acute care interventions included risk screening, multidisciplinary care planning, pharmacist-driven medication management, patient/family education, communication with next provider and care coordination protocols for common conditions. Transition interventions included post-discharge health plans, hand-offs and follow-up with primary care providers, Transition Guides, a patient access line and collaboration with SNFs. Community interventions involved forming multidisciplinary care coordination teams, integrated behavioral care and new partnerships with community-based organizations.

This paper offers a detailed description of the design and implementation of a complex program to improve care coordination for high-risk patients in an urban setting. The case studies feature findings from each intervention that promoted patient engagement, strengthened collaboration with community-based organizations and improved coordination of care.

This study aims to investigate the role of ethnic networking ties in immigrant entrepreneurship literature, shedding light on insights that have been overlooked in existing literature.

A systematic literature review was conducted using a sample of 127 articles sourced from the Web of Science database. This review used a combination of bibliometric and content analysis.

The findings revealed the underproduction in this research field. The authors identified the dual characteristics and different types of ethnic ties, presented across various stages of immigrant business, the aspects often overlooked in current research. Drawing from these results, the authors proposed a conceptual model introducing four interconnected dimensions – local context, personal level, ethnic enclave and business development stages – that collectively shape the examination of ethnic ties and suggest avenues for further research to understand their role in the immigrant entrepreneurial ecosystem.

This study offers three notable contributions to existing literature. Firstly, to the best of the authors’ knowledge, this is the first study that systematically reviews the current research status of ethnic ties in immigrant entrepreneurship. Secondly, it uncovered the dynamic nature of ethnic ties and their roles across various immigrant business stages. Thirdly, it introduces a conceptual model that serves as a framework for future investigations, addressing the under-explored multidimensional nature of ethnic ties, thereby presenting several practical, social and theoretical implications.

Since the first Volume of this Bibliography there has been an explosion of literature in all the main areas of business. The researcher and librarian have to be able to uncover specific articles devoted to certain topics. This Bibliography is designed to help. Volume III, in addition to the annotated list of articles as the two previous volumes, contains further features to help the reader. Each entry within has been indexed according to the Fifth Edition of the SCIMP/SCAMP Thesaurus and thus provides a full subject index to facilitate rapid information retrieval. Each article has its own unique number and this is used in both the subject and author index. The first Volume of the Bibliography covered seven journals published by MCB University Press. This Volume now indexes 25 journals, indicating the greater depth, coverage and expansion of the subject areas concerned.

The purpose of this study was to develop and apply new physical heart defect models (PHDMs) that are patient-specific and color-coded with an optimized map.

Heart defect anatomies were segmented from medical images and reconstructed to form virtual models, which were then color-coded and rapid prototyped. The resulting PHDMs were used in a medical educational study to evaluate their pedagogical efficacy and in clinical case studies to investigate their utility in surgical planning.

A growing library of 36 PHDMs (including the most common defects) was generated. Results from the educational study showed that the PHDMs enabled uniquely effective learning, and the clinical case studies indicated that the models added value as surgical planning aids.

The education study involved a limited number of students, so future work should consider a larger sample size. The clinical case studies favored use of the PHDMs in surgical planning, but provided only qualitative support.

Workflow optimization is critical for PHDMs to be used effectively in surgical planning because some operations must be performed in emergently.

Because PHDMs have potential to influence surgeons’ actions as surgical planning aids, their use in that context must be thoroughly vetted.

The proposed models represent the first PHDMs that are patient-specific and fully color-coded with a standardized map optimized for the human visual system. The models enhanced medical education and facilitated effective surgical planning in this study.

THE question of the advisability of exercising a censorship over literature has been much before the public of late, and probably many librarians have realised how closely the disputed question affects their own profession.

American sociology has long been concerned with the social conditioning of American character, particularly with regard to caring for others. This interest can be traced to Alexis de Tocqueville's Democracy in America (1899[1838]) in which he reflected on how democratic participation in government and voluntary associations in the 1830s shaped the American character. Tocqueville believed that participation in social institutions, and especially voluntary societies, balanced the potentially excessive individualism he observed in the United States. David Riesman's The Lonely Crowd: A Study of Changing American Character (1950) picked up similar themes in an exploration of the isolation of the individual within modern society. These concerns reached a broad audience more recently in Robert N. Bellah, Richard Madsen, William M. Sullivan, Ann Swidler, and Steven M. Tipton's Habits of the Heart: Individualism and Commitment in American Life (1985) in which the authors argued that the scale had swung in favor of individualism at the expense of commitment to the social good. Robert Wuthnow (1991) addressed these issues again in Acts of Compassion: Caring for Others and Helping Ourselves, in which he explored how in volunteer work, Americans attempted to reconcile compassion with individualism. These studies, primarily focusing on white, middle‐class Americans, have laid the groundwork for an exploration of the social nature of the American character within the context of caring for others.

The purpose of this research is to determine if stereotypical perceptions of women as managers exist between men and women in three countries: the USA, China, and Chile. Based on the extant literature, hypotheses were developed and tested.

Participants in the study were students enrolled in degree programs. The data were collected from the USA, China, and Chile using the “Women as Managers Scale”. The study explores attitudinal dimensions. Further, gender and country effects were identified at both multivariate and univariate levels.

The findings show that stereotypical perceptions of women as managers exist between men and women in the USA, China, and Chile. US and Chilean men had more positive perceptions of women as managers than Chinese men. Chinese men and women displayed the lowest perceptions of women as managers.

The results of this study offer useful insights for international managers on the perceptions of women as managers in three distinct countries. Implications for research and practice in international management shed additional light on this important topic.

On April 2, 1987, IBM unveiled a series of long‐awaited new hardware and software products. The new computer line, dubbed the Personal Systems 30, 50, 60, and 80, seems destined to replace the XT and AT models that are the mainstay of the firm's current personal computer offerings. The numerous changes in hardware and software, while representing improvements on previous IBM technology, will require users purchasing additional computers to make difficult choices as to which of the two IBM architectures to adopt.