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Publication date: 14 September 2020

Virginia Munro

With the World Economic Forum's 2019 theme based on the new era – Globalization 4.0: Shaping a New Architecture in the Age of the Fourth Industrial Revolution – this chapter takes…

Abstract

With the World Economic Forum's 2019 theme based on the new era – Globalization 4.0: Shaping a New Architecture in the Age of the Fourth Industrial Revolution – this chapter takes into consideration innovation as defined in the previous chapter and builds on the escalation of innovation required for the Fourth Industrial Revolution and to reach the sustainable development goals (SDGs) deadline by 2030. Proposed is an entire ecosystem change of how the world lives, eats, makes money, sleeps and breathes. This chapter considers these changes with an explanation of CSR 1.0 and CSR 2.0 to CSR 3.0, providing case studies of these, plus discussing the transition from Globalization 3.0 to 4.0, and the various known and unknown system changes that may be required including integrated value creation (IVC). We live in exciting times where IVC and other systems, such as the well-being economy, exponential economy, shared economy, innovation and resilience economy, may be part of a new ecosystem. This chapter concludes with a discussion of these themes, and the development of CSR 4.0 mapped on to Globalization 4.0 within a deeply transformed systems approach to create transformed value (CTV). Emerging research opportunities as a result of these changes are discussed throughout this chapter.

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CSR for Purpose, Shared Value and Deep Transformation
Type: Book
ISBN: 978-1-80043-035-8

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Article
Publication date: 14 June 2011

Michel Dumont, Nikolina Stojanovska and Ludo Cuyvers

The paper aims to assess to what extent the general trends with regard to world inequality can be explained by rising international economic integration, technological change and…

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Abstract

Purpose

The paper aims to assess to what extent the general trends with regard to world inequality can be explained by rising international economic integration, technological change and (labour market) institutions.

Design/methodology/approach

Based on the existing literature, the stylized facts on inequality between and within nations, globalisation and technological change are reviewed, after which the empirical evidence of the impact of international trade and poverty in developing countries is discussed.

Findings

The paper argues that despite substantial theoretical and empirical contributions, so far no straightforward conclusions are warranted. However, historical evidence suggests that, from a policy perspective, the rise in inequality – witnessed in a large number of developing as well as developed countries – ought to be acknowledged and tackled to avoid a possible backlash against globalisation. The inconclusiveness that empirical work on inequality and its determinants offers, might be explained by substantial differences across countries in their institutional framework.

Originality/value

The importance of interactions between institutions, technology and globalisation and their impact on world inequality is still not very well understood. The paper is an appeal for investigating more these interactions.

Details

International Journal of Manpower, vol. 32 no. 3
Type: Research Article
ISSN: 0143-7720

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Article
Publication date: 8 January 2018

Ali Ihtiyar

The purpose of this paper is to better understand the impact of intercultural communication and personality on customer satisfaction and loyalty in grocery retailing. In this…

2292

Abstract

Purpose

The purpose of this paper is to better understand the impact of intercultural communication and personality on customer satisfaction and loyalty in grocery retailing. In this endeavour, this study illustrates the unique context of intercultural communication to highlight several improvements in the literature and to encourage the advancement of the intercultural communication in the literature.

Design/methodology/approach

To initiate the research, a survey approach was taken. In total, 681 questionnaires were returned out of 1,100 that were distributed within selected grocery retailers in Klang Valley, Malaysia. The measurement of the constructs and their interrelationships is examined based on partial least square-structural equation modelling.

Findings

The findings validate the proposed framework with statistically significant relationships among all constructs. Furthermore, it exposes additional insights into some practical and conceptual solutions for addressing the intercultural communication of culturally diverse encounters in the Malaysian grocery retail industry. These contributions postulate an impetus for future research in various service settings.

Originality/value

Based on role, interdependence and cognitive consistency theory, this study assesses the role of the personality of grocery retail consumers on intercultural communication competence (ICC) and its impact on inter-role congruence (IRC) and interaction comfort (IAC). It is anticipated that by filling this knowledge gap, the research will assist in strengthening retail communication strategies, which require intercultural communication adjustments in a multicultural business environment. The ICC is expected to improve the retail industry competitiveness when it positively influences IRC and IAC among customers.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 30 no. 1
Type: Research Article
ISSN: 1355-5855

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Article
Publication date: 14 April 2014

Anthony H. Clayton, Fritz H. Pinnock and Ibrahim Ajagunna

As the world is being rapidly reshaped by the accelerating pace of scientific and technological advance, demographic trends, the rise of new centres of global manufacturing…

691

Abstract

Purpose

As the world is being rapidly reshaped by the accelerating pace of scientific and technological advance, demographic trends, the rise of new centres of global manufacturing, surging demand for resources, rapid shifts in the pattern of environmental impacts, changes in the nature of risk, political and economic influence, competition and conflict, and the geopolitical balance of power, and potential global threats such as climate change, this conceptual paper aims to examine what impact some of these changes may have on developing nations that are highly dependent on the tourism sector, and what implications this may have for the tourism industry in general.

Design/methodology/approach

The paper seeks to examine what impact what some of these changes may have on developing nations that are highly dependent on the tourism sector, and what implications this may have for the tourism industry in general.

Findings

Based on the pattern of growth and emerging new world, it appears that the tourism industry will undergo a significant transformation over the next several decades as a result of current social, economic, technological and environmental changes, which raises important questions as to how the small nations can plan and prepare for these developments.

Practical implications

While we are living in turbulent times, and it seems likely that times of even more profound change lie ahead, there are ways in which even the smallest and poorest developing countries can increase their resilience, support their most important economic sectors, which in many cases now is their tourism industry, and protect their people. One of the most important steps is policy integration, which would allow multiple objectives to be met as efficiently and economically as possible.

Originality/value

A number of small, developing nations are now heavily dependent on the tourism industry. This paper suggests that integrated planning could help in this regard by assisting the small developing nations to solve a number of impediments at the same time, and thereby increasing their resilience.

Details

Worldwide Hospitality and Tourism Themes, vol. 6 no. 2
Type: Research Article
ISSN: 1755-4217

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Article
Publication date: 26 June 2007

Etsuo Yoneyama

The purpose of this paper consists in rethinking today's management systems in order to look for ways of management which are better adapted to human life. It is assumed that a…

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Abstract

Purpose

The purpose of this paper consists in rethinking today's management systems in order to look for ways of management which are better adapted to human life. It is assumed that a management practice which takes into consideration the characteristics of human life must be accepted by a large number of people and would be effective and sustainable. Today, the overdevelopment of science and capitalism forget individuals and condemn them to alienation. To cope with this problem, the paper tries to identify ways of management which respect human life more.

Design/methodology/approach

To do this, the paper studies the phenomenology of life of Michel Henry and Zen Buddhism in order to understand the profound sense of life, knowledge and community developed by their philosophy. It then examines Toyotism and Fordism under the two dimensions of knowledge and community to illustrate how their management system considers human life.

Findings

The phenomenology of life and Zen share some common ground as both consider the importance of experienced life which constitutes the individual's subjectivity. Living experience generates embodied and tacit knowledge for men. The system of Kaizen which enables Toyota to develop significantly is based on its workers' tacit knowledge. In this dimension, Toyotism is a management system which recognizes better than Fordism the importance of living experiences and as such is better suited to human nature. The paper then discusses Toyotism, Fordism and post‐Fordism in the light of the concept of community. Toyotism appears as a constraining “total community,” whereas attempts to reintroduce a sense of community into the post‐Fordist model reveal its limits due to the fact that such a sense of community does not exist at a company level.

Originality/value

The originality of this paper lies in its comparison of the phenomenology of life with Zen in order to understand the importance of life and also in the introduction of the consideration of living workers in managerial performance.

Details

Society and Business Review, vol. 2 no. 2
Type: Research Article
ISSN: 1746-5680

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Article
Publication date: 10 June 2019

M.-Y. Yusliza, Nurul Aimi Norazmi, Charbel José Chiappetta Jabbour, Yudi Fernando, Olawole Fawehinmi and Bruno Michel Roman Pais Seles

The purpose of this paper is to analyse the relationship between top management commitment, corporate social responsibility (CSR) and green human resource management (GHRM).

5983

Abstract

Purpose

The purpose of this paper is to analyse the relationship between top management commitment, corporate social responsibility (CSR) and green human resource management (GHRM).

Design/methodology/approach

A self-administered questionnaire was adopted to perform a systematic collection of data from manufacturing and service organisations in Malaysia. The partial least squares method was used for the conceptual framework of the study.

Findings

The observed findings indicate a significant positive relationship between top management commitment and CSR, as well all dimensions of GHRM. However, counterintuitively, the relationship between CSR and GHRM was found not to be as significant as expected (except for CSR and green analysis/job description), which can be explained through the emerging perspective that CSR and HRM should be linked.

Research limitations/implications

The findings provide insights as to the nature of GHRM and how it is affected by CSR and top management commitment in an emerging economy – in this particular study, Malaysia. Moreover, the observed results highlight the crucial importance of top management commitment in implementing GHRM practices and CSR efficiently in order to create positive environmental performance.

Originality/value

The authors believe that, to date, no study has explored the links between top management commitment, CSR and GHRM using empirical data from Malaysia, as well as that this research is an important emerging topic for researchers, academicians and practitioners.

Details

Benchmarking: An International Journal, vol. 26 no. 6
Type: Research Article
ISSN: 1463-5771

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Book part
Publication date: 1 January 2014

John Cockburn, Luc Savard and Luca Tiberti

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Handbook of Microsimulation Modelling
Type: Book
ISBN: 978-1-78350-570-8

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Book part
Publication date: 7 April 2022

Free Access. Free Access

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Reproductive Governance and Bodily Materiality
Type: Book
ISBN: 978-1-80071-438-0

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Book part
Publication date: 16 September 2019

Snejina Michailova and Dana L. Ott

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Talent Management in Small Advanced Economies
Type: Book
ISBN: 978-1-78973-450-8

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Book part
Publication date: 12 October 2020

Joseph Stafford

Abstract

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The Peripatetic Journey of Teacher Preparation in Canada
Type: Book
ISBN: 978-1-83982-239-1

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