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Process mapping is used to articulate the activities and procedures of business entities in a graphical way as pictorial images readily convey considerable information. The objective of this research is to provide evidence and a methodology to assist organizations in evaluating the early stages of their process mapping efforts.

A review of literature identifies key characteristics of transparency (process visibility) related to process mapping. Quizzes and surveys are used to study the impact of process mapping on transparency in an employee training session.

The paper finds that process mapping increases transparency between 5 percent and 27 percent for the applications discussed in this paper.

The research presumes that better understanding and recall of the company's business processes equates to higher transparency. This research study is limited to one field test, organization, and process mapping methodology. These limitations should be considered when extrapolating the results to other organizations.

The methodology outlined in this paper provides a way to measure the impact that formalizing (mapping) an organization's business processes and then using these maps to communicate the organization's business processes has on an individual employee's understanding and recall of those business processes. This methodology may help other organizations evaluate the early stages of their process mapping efforts.

A measurable definition of transparency is developed. A field study provides evidence that process mapping increases transparency and a methodology is shared for others to study the impacts of their process mapping efforts.

The purpose of this paper is to explore the transfer of lean manufacturing/production from the Japanese manufacturing industry to the construction sector in the west.

Research literature from the fields of lean manufacturing/production and lean construction was reviewed. This revealed a number of characteristics that are specific to lean construction, most notably the recognition that critical research findings have been slow to emerge but appear to be gaining momentum.

In the transition from manufacturing to construction the process losses appear to be related to critical aspects and the challenges surrounding practical application to a different context. Lean is highly interpretive and there is no shared definition or understanding of what is meant by lean, lean production, and lean construction. The focus has been mainly on production system design, planning and management, and implementation. This narrow focus has meant that some important issues concerning the wider aspects of lean have been overlooked. There is a need for a “back to basics” discussion on many other aspects of the approach, such as whole‐life value and waste identification.

The work is limited to an extensive literature review.

The extensive literature review makes an original contribution to the lean construction field and provides a valuable resource for researchers.

Over the past two decades, the construction sector has experienced a surge in projects fueled by substantial government investment in infrastructure. However, amid this growth, the industry grapples with persistent challenges. Meeting project deadlines and budgets remains a struggle, impacting the industry’s credibility. Therefore, this research intends to investigate the idea of lean construction in the construction sector and look at the obstacles facing the construction industry in implementing lean construction strategies.

The insights presented here result from content analysis performed on 206 articles, while the metadata analysis is based on 891 publications.

This study highlights numerous important characteristics that influence an organization’s capacity to accomplish lean construction using a systematic literature review approach.

For forthcoming research seeking validation, utilizing a mixed-method approach could prove advantageous. Yet, it is crucial to recognize the constraints of the present study, primarily centered on the scope of the literature review.

This assessment will enhance comprehension of the lean construction concept, potentially encouraging the adopting of lean construction practices. Moreover, it could provide insights into effectively applying these methods in practice.

The literature review highlights the necessity for organizations to identify and address potential challenges they might encounter in implementing lean construction. An essential step in overcoming these obstacles involves exploring the concept of lean construction within the sector and assessing the hurdles constraining the implementation of lean construction strategies in the construction industry.

The construction industry is facing challenges not only for workers' mobility in the pandemic situation but also for Lean Construction (LC) practise in responding to the high-quality development during the post-pandemic. As such, this paper presents a construction workforce management framework based on LC to manage both the emergency goal in migrant worker management and the long-term goal in labour productivity improvement in China.

The framework is created based on the integrated culture and technology strategies of LC. A combination of qualitative and quantitative methods is taken to explore factors influencing the mobility of construction workers and to measure labour productivity improvement. The case study approach is adopted to demonstrate the framework application.

For method application, a time-and-motion study and Percent Plan Complete indicator are proposed to offer labour productivity measurements of “resources efficiency” and “flow efficiency”. Moreover, the case study provides an industry level solution for construction workforce management and Lean Construction culture shaping, as well as witnesses the LC culture and technology strategies alignment contributing to LC practise innovation.

Compared with previous studies which emphasised solely LC techniques rather than socio-technical system thinking, the proposed integration framework as well as implementation of “Worker's Home” and “Lean Work Package” management models in the COVID-19 pandemic contribute to new extensions of both the fundamental of knowledge and practise in LC.

To be able to achieve the uptake and usage of green buildings requires various actors within the construction value chain to be engaged. Despite its global uptake, green building construction is still at its nascent stage in Ghana. Most studies in sub-Saharan Africa point to the lack of knowledge as one of the mitigating factors against its development. However, there is a dearth of studies assessing the level of knowledge of stakeholders. The terms “knowledge” and “awareness” of green building construction are often used interchangeably in the Ghanaian Construction Industry (GCI). This study seeks to unearth the level of knowledge of stakeholders on green building construction through a comparative analysis of construction professionals and demand-side operators.

A structured questionnaire was issued to professionals in the various recognised bodies in the construction industry and public and private institutions in Ghana. Frequency, Kolmogorov–Smirnov test, median statistics and Mann–Whitney U-Test were used to rank and analyse the level of knowledge of stakeholders.

Construction professionals were more aware of green building construction than the demand-side operators. It was further identified that only a few of these stakeholders had hands-on experience as the majority of them have gained their awareness through research studies. Based on the findings of the study, it was revealed that the concept of green building construction is more abstract to stakeholders than practical despite their positive attitude towards its adoption.

Contextually, the study has aided in showing the level of knowledge of stakeholders on green building construction. The findings of the study aside from it aiding policymakers have also helped in identifying the perceptions and attitudes of stakeholders, their strengths and weakness in green building construction. It is recommended that due to the differences in socio-political structures and construction methods, a clear definition of green building based on the availability of resources in the GCI will encourage its adoption.

The study used two stakeholder groupings in the GCI as the unit of analysis. This enabled insightful discoveries into the knowledge-attitude gap of Ghanaian stakeholders that are driving the adoption of green building.

The emergence of Construction 4.0 technologies provides an impetus for radical change and rejuvenates the interest of stakeholders in addressing long-standing performance issues in the construction sector. However, construction firms struggle to implement Construction 4.0 technologies for performance measurement and improvement. Therefore, the purpose of this research is to develop a conceptual model of innovation management for implementing Construction 4.0 that guides and facilitates the strategic transformation of construction firms.

A conceptual model of innovation management is presented, and the findings are synthesised based on a literature review, 20 semi-structured interviews, two focus group discussions, three workshops, expert consultation and observations on three digitally-enabled projects. Data were inductively analysed using thematic analysis.

The analysis of empirical data revealed: (i) Four scenarios that could lead the industry to different futures, based on the extent of research and development, and the extent of integration/collaboration; (ii) Construction 4.0 capability stages for a sustained implementation route; (iii) Possible business model configurations derived from servitisation strategies; and (iv) Skills management challenges for organisations.

First, the empirical data was only collected in the UK with its unique industry context, which may limit the applicability of the results. Second, most of the research data comes from the private sector, without the views of public sector organisations. Third, the model needs to be further validated with specific data-driven use cases to address productivity and sustainability issues.

Successful Construction 4.0 transformation requires a concerted effort of stakeholders, including those in the supply chain, technology companies, innovation networks and government. Although a stakeholder’s action would depend on others’ actions, each stakeholder should undertake action that can influence the factors within their control (such as the extent of collaboration and investment) and the outcomes.

The conceptual model brings together and establishes the relationships between the scenarios, Construction 4.0 capability stages, business models and skills management. It provides the first step that guides the fuzzy front-end of Construction 4.0 implementation, underpins the transformation to the desired future and builds long-term innovation capabilities.

As Australians experience more fierce and frequent natural disasters, there are urgent calls for businesses to meaningfully respond to climate change. Australian financial and professional services employees occupy an ambiguous space as climate mitigation measures have different economic implications for their clients. The purpose of this paper is to investigate how Australian professionals experience climate change and respond to the issue within their workplace.

This mixed methods study applies a systems thinking framework to investigate: how do professionals’ experiences of the issue of climate change and the workplace influence their cognitions, emotions and behaviour? And in particular, what psychosocial antecedents precede voicing climate concern?

Firstly, a survey of professionals (N = 206) found social norms, perceived behavioural control and biospheric values, but not attitudes, significantly predicted prohibitive green voice. Middle managers were significantly likely to voice climate concern, whereas senior managers were significantly likely to express climate scepticism. Ten professionals were then interviewed to gain a contextualised understanding of these trends. Interpretive phenomenological analysis identified five interrelated themes: (1) active identity management, (2) understanding climate change is escalating, (3) workplace shapes climate change response, (4) frustration and alienation and (5) belief that corporations prioritise profit.

Findings are discussed in relation to how employees may both embody and adapt their organisations. These results have implications for understandings of workplace meaningfulness and organisational risk governance.

This study aims to determine and investigate the main causes of construction project delays. Construction projects are more intricate and associated with significant levels of risk owing to cost overruns. These overruns frequently lead to delays, incomplete work or other related challenges. Building delays are a prevalent problem in the building sector of developing nations. These delays prolong the duration of projects and result in increased costs and conflicts among stakeholders. A conceptual model consisting of the factors causing the delays in heating, ventilation and air conditioning (HVAC) projects was developed and tested in this study.

A comprehensive data collection process was undertaken. A meticulously designed survey was distributed to a diverse cohort of 294 participants, including contractors and sub-contractors from Chennai, Tamil Nadu. The data was collected using stratified sampling, ensuring a representative sample. The data was then analysed using ordinary least squares multiple regression.

The findings of this study have significant implications for the construction industry. They indicate that factors related to sales, clients, design, procurement, finance and labour all contribute to delays in HVAC projects. Understanding these factors can help stakeholders in the industry to better manage and mitigate project delays.

This study is unique because it is a perceptual study of stakeholders. It provides valuable information for analysing and assessing project performance by identifying the primary causes of HVAC project delays. To the best of the authors’ knowledge, the study conducted on HVAC projects is the first of its kind and hence makes a pivotal contribution to the literature on construction projects. Additionally, the study will assist policymakers and consultants in taking necessary steps to minimize delays.

The purpose of this study is use a bibliometric analysis to explore the relational nature of knowledge creation in WFM in operations. Companies live under constant pressure to find the best ways to plan their workforce, and the workforce emangement (WFM) is one of the biggest challenges faced by managers. Relevant research on WFM in operations has been published in a several range of journals that vary in their scope and readership, and thus the academic contribution to the topic remains largely fragmented.

To address this gap, this review aims to map research on WFM in operations to understand where it comes from and where it is going and, therefore, provides opportunities for future work. This study combined two bibliometric approaches with manual document coding to examine the literature corpus of WFM in operations to draw a holistic picture of its different aspects.

Content and thematic analysis of the seminal studies resulted in the extraction of three key research themes: workforce cross-training, planning workforce mixed methods and individual workforce characteristics. The findings of this study further highlight the gaps in the WFM in operations literature and raise some research questions that warrant further academic investigation in the future.

Likewise, this study has important implications for practitioners who are likely to benefit from a holistic understanding of the different aspects of WFM in operations.