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Available. Open Access. Open Access
Article
Publication date: 19 July 2023

Nawel Lafioune, Erik Andrew Poirier and Michèle St-Jacques

The purpose of this study is to frame digital transformation (DT) within municipalities to improve the life cycles of urban infrastructure.

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Abstract

Purpose

The purpose of this study is to frame digital transformation (DT) within municipalities to improve the life cycles of urban infrastructure.

Design/methodology/approach

The study provides the results from a systematic review of the literature on concepts of DT and its implications for municipalities, barriers and challenges to DT, as well existing DT frameworks for municipalities and their built assets. This literature review leads to the development of a DT framework to help cities conduct a planned and federated DT beforehand. Then, workshops are conducted with two major Canadian municipalities.

Findings

The results of these studies point to the need for a dedicated DT framework for municipalities because of their particular context and their role and proximity to citizens. The theoretical framework develops 22 elements, which are divided among 6 categories. Through its application, the framework helps to identify and target the predominant issues hindering the DT of municipalities, specifically “legacy practices” and “data management.”

Research limitations/implications

Limitations include limited experimental conditions and small sample size. Further work is needed to validate the framework. Other approaches are advocated to complement the data collection and analysis to generate more convincing results.

Practical implications

The theoretical framework was validated through two case studies on two large Canadian municipalities.

Social implications

Municipalities maximize the value they provide to citizens and to be at the forefront of resilience and sustainability concerns. The use of technology, digital processes and initiatives helps cities to improve planning, optimize works and provide better services to citizens.

Originality/value

The framework is original in that it specifically aligns assets management with DT in a municipal context.

Details

Digital Transformation and Society, vol. 3 no. 1
Type: Research Article
ISSN: 2755-0761

Keywords

Available. Open Access. Open Access
Article
Publication date: 14 May 2020

Nawel Lafioune and Michèle St-Jacques

This paper aims to create a new searchable 3D city model to help managers improve their decision-making.

3395

Abstract

Purpose

This paper aims to create a new searchable 3D city model to help managers improve their decision-making.

Design/methodology/approach

This paper identifies data management basics and the key elements used in the new model design; it further analyzes five-city models, presents its findings and proposes analytical trends for the new model. It discusses the concepts underlying existing models, explains the benefit brought by the proposed model and demonstrates its robustness.

Findings

City systems can be interconnected, thanks to data digitization and the integration of new technologies into different management processes. Although there are several 3D city models available, none of those identified in this research can be queried for several sectors.

Research limitations/implications

This model design can only be successfully realized in the presence of a public mandate. Potential limitations include information security risks and political non-acceptance.

Originality/value

The present work proposes a searchable and high performance model having the distinctive capacity to bring together city systems and perform real-time data analysis in order to extract important information needed to guide the city, and in the context of a global vision.

Details

Innovation & Management Review, vol. 17 no. 3
Type: Research Article
ISSN: 2515-8961

Keywords

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