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Article
Publication date: 9 February 2010

Melissa Sedmak and Phil Longhurst

The purpose of this paper is to present the choices to researchers when approaching the topic of enterprise systems from a social science perspective.

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Abstract

Purpose

The purpose of this paper is to present the choices to researchers when approaching the topic of enterprise systems from a social science perspective.

Design/methodology/approach

A selected bibliography is presented, on the themes relevant to methodological choices in studying enterprise systems in an organisational context. The themes encompass epistemology, causality, research approach and type of data, research design, researcher role in data collection, research strategy, method, techniques and researcher role in relation to the setting.

Findings

The paper presents theoretical approaches and illustrates the application of theory on the specific case of enterprise system implementation in an organisational context.

Research limitations/implications

A breadth of themes is considered here, however the review of the literature is not exhaustive, but selective.

Practical implications

The paper argues for making research method explicit and transparent and for greater awareness of the researchers studying enterprise systems of the methodological choices available when engaging with the subject of study.

Originality/value

The paper brings together available and well‐developed research methods, mainly used in information systems (IS) research and organisation studies, and which have been used in enterprise systems somewhat sparsely and without particular transparency, closer to research practice.

Details

Business Process Management Journal, vol. 16 no. 1
Type: Research Article
ISSN: 1463-7154

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