Sophia Shaw, Melanie Miller and Wayne McPherson
This case is a role-play exercise intended to give participants an opportunity to experience board meeting dynamics and logistics, determine how to scale a nonprofit for maximum…
Abstract
This case is a role-play exercise intended to give participants an opportunity to experience board meeting dynamics and logistics, determine how to scale a nonprofit for maximum impact, learn about governance best practices, and become generally familiar with nonprofit financial statements, dashboards, and new board member recruitment strategies. There is no right answer or correct outcome to the exercise; the value lies in participants' analysis of the situation, dialogue with one another, and post-meeting self-reflection.
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Keywords
Priya Sharma, Jose Sandoval-Llanos, Daniel Foster and Melanie Miller Foster
This study aims to examine the role of key network actors in relation to the discourse structure of a microblogging hashtag stream within a global agricultural educators’…
Abstract
Purpose
This study aims to examine the role of key network actors in relation to the discourse structure of a microblogging hashtag stream within a global agricultural educators’ conference over two years. Prior work in online networks suggests that participation is dominated by highly active members, and in this study, the authors focus on examining what types of discourse are shared and reshared by key actors.
Design/methodology/approach
The authors used a combination of social network analyses and qualitative discourse coding to examine approximately 1,390 posts associated with the conference hashtag over two consecutive years.
Findings
The study analyses uncovered a set of common key participants over both years and common types of discourse used by those key participants. Key participants took on roles of resharing messages and contributed to discourse by retweeting posts that highlighted participants’ thoughts and feelings related to the conference and the discipline.
Research limitations/implications
This research has implications for encouraging diverse participants and diverse discourses related to key community goals. Design suggestions include identifying and inviting key actors as collaborators to reshare discourse that clearly aligns with community goals and using smaller hashtag spaces to encourage broader participation.
Originality/value
Prior work on microblogging has highlighted either the types of discourse and information sharing or the structures of the network interactions within conference hashtag streams. This study builds on this prior work and combines discourse and structure to understand the ways in which key network figures reshare discourse within the community, a facet that has been underreported in the literature.
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The views of the International Organisation of Consumers Unions(IOCU) with regard to food standards in international trade arereported. The implementation of the reform of Codex…
Abstract
The views of the International Organisation of Consumers Unions (IOCU) with regard to food standards in international trade are reported. The implementation of the reform of Codex, ensuring improvements in food standards necessary to gain consumer confidence, is advocated.
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John Fiset and Melanie A. Robinson
Scholars and practitioners generally acknowledge the crucial importance of visions in motivating and inspiring organizational change. In this article, we describe a two-part…
Abstract
Purpose
Scholars and practitioners generally acknowledge the crucial importance of visions in motivating and inspiring organizational change. In this article, we describe a two-part activity based on visionary leadership scholarship and theory designed to teach students to cultivate foresight and consider future possibilities through the organizational vision statement development process.
Design/methodology/approach
Using an experiential design, the exercise draws on several empirically validated techniques to encourage foresight and future thinking, to help students place themselves in the shoes of the chief executive officer of a hypothetical organization and use dramaturgical character development strategies to craft the vision statements that they will champion.
Findings
The exercise has been used in three different business courses (N = 87) and has been well received.
Originality/value
The content of the exercise is adaptable to a variety of courses in which leadership and vision are focal topics – such as organizational behavior, strategy and leadership – and could also be modified for an online classroom setting.
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Julie Stubbs, Sophie Russell, Eileen Baldry, David Brown, Chris Cunneen and Melanie Schwartz
Melanie P. Lorenz, Jase R. Ramsey, Ayesha Tariq and Daniel L. Morrell
The purpose of this paper is to understand when, how, and why service employees adapt the service encounter to meet the values and expectations of culturally disparate customers.
Abstract
Purpose
The purpose of this paper is to understand when, how, and why service employees adapt the service encounter to meet the values and expectations of culturally disparate customers.
Design/methodology/approach
The authors tested the hypothesized framework utilizing a scenario-based experimental study. In total, a sample of 296 prospective restaurant service employees were asked to evaluate their willingness to adapt their behavior when faced with cultural differences as well as out group status. Furthermore, respondents were asked to assess their level of metacognitive cultural intelligence.
Findings
The authors found that both perceived cultural differences and out group status positively affect the service employee’s willingness to adapt their behavior. Further, cultural intelligence (CQ) positively moderates one of those two direct relationships.
Originality/value
The authors extend the literature on the service-adjustment process, as well as the managerial implications of service adjustment. The study is among the first to introduce the role of the service employees’ CQ in adaptation to an intercultural service encounter.
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Hazel Melanie Ramos, Likun Zhan and Harini Jayasinghe
This paper aims to explore the succession intentions of daughters in family businesses in Sri Lanka by shedding light on the motives behind their willingness to succeed in the…
Abstract
Purpose
This paper aims to explore the succession intentions of daughters in family businesses in Sri Lanka by shedding light on the motives behind their willingness to succeed in the family business.
Design/methodology/approach
A qualitative approach using semi-structured interviews was used to explore the factors that may influence succession intentions among a group of seven prospective successor-daughters.
Findings
Findings showed that while a majority of the daughters sampled have positive succession intentions, there were a few who were either undecided or unwilling. Interestingly, what motivated some daughters to be willing successors was also considered demotivating for others. Daughters perceived succession in family businesses to be impacted by both personal and family background, traditional gender-role expectations and other socio-cultural factors.
Originality/value
Findings from this study provide key insights into gender-related issues with regard to succession in family businesses.
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Placide Poba-Nzaou, Sylvestre Uwizeyemunugu, khadija Gaha and Mélanie Laberge
The purpose of this paper was to develop a taxonomy of organizations based on business value (BV) underlying electronic human resource management (e-HRM) adoption motivations.
Abstract
Purpose
The purpose of this paper was to develop a taxonomy of organizations based on business value (BV) underlying electronic human resource management (e-HRM) adoption motivations.
Design/methodology/approach
A taxonomy was developed using cluster analysis of the online case stories of 146 firms. Results were validated using discriminant analysis. Differences in organization and environmental characteristics across clusters were examined.
Findings
Seven meaningful and distinct clusters were uncovered showing asymmetry in the consideration of strategic BV underlying the motivations of e-HRM adoption. Statistical tests revealed that the seven clusters have high internal validity. Statistically significant differences in organizational conditions were found among clusters.
Research limitations/implications
This research offers an empirically and conceptually grounded taxonomy of organizations that reveals strategic and nonstrategic BV that organizations actually put forward and the way they combine together to form different profiles. This research is based on secondary data, that is, data initially gathered for a distinct goal different from this research.
Practical implications
The developed taxonomy provides human resource (HR) managers, executives, researchers and consultants a useful way to describe and understand motivations underlying e-HRM adoption. The taxonomy may also facilitate valid and systematic assessment of e-HRM effectiveness.
Originality/value
This research moves the debate beyond normative arguments to a more analytic assessment of the actual practice of organizations regarding e-HRM adoption and expected BV.