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The purpose of this study was to identify the excellence criteria of services supply chain (SSC) in Iran and the relationship between them and the importance of each criterion.

In this paper, after reviewing the principles and evaluating models of SSCs, using the fuzzy Delphi method, the criteria for excellence in the supply chain processes were identified. Then, the relationships between these criteria and their significance were evaluated using decision-making trial and evaluation laboratory (DEMATEL) and DEMATEL-based analytic network process methods.

The results show that 19 evaluation criteria have been identified in Iran in accordance with the SSC process. These criteria were classified according to their nature and based on the Deming Excellence Model and ISO 9004 standards in four areas: Plan, Do, Check and Act. In addition, the Act dimension with the weight of 0.275 has the highest importance and the Plan dimension with the weight of 0.219 has the lowest importance.

This study attempted to identify appropriate criteria for SSC processes in management consulting firms by examining supply chain assessment models to provide the managers with the right understanding of this industry for performance assessment so that they have a better knowledge of supply chain processes.

The results will be useful for managers to understand the SSC and the ways of SSC excellence in a service organization. This research is a first step for evaluating SSC performance of management consultancy institutes. In fact, after the identification of SSC processes and evaluation criteria, designing a mechanism for the evaluation of the performance of SSCs can be a subject for future research.

The aim of this paper is to explain that what main characteristics financial technologies should have so that lead to improve the transparency of institutions and whether the integrated monetary banking system deployed in free-interest institutions has affected the transparency of these institutions in terms of those characteristics or not? In this study, the integrated monetary banking system will be studied subject to implementation of the Shafagh project.

Based on the literature review and the experts' opinions, the principles of the research questions were explained. Then, according to the dimensions of the research conceptual model, questions related to research questions were considered as the item for analysis in the modeling of structural equations. In the next step, 278 employees and managers of interest-free institutions were selected, by simple random sampling method, to answer the questionnaire. Data collected is analyzed by using structural equations method.

The results of the analysis indicates that the impact of the dimensions of strategic, technical, organizational and cultural factors – identified as the main characteristics of a financial system in this study – on the transparency of the transactions of the interest-free institutions is significant.

The results were obtained by focusing on the qualitative factors and also on the culture on free-interest institutions.

By investigating the issues and factors that the developers, consultants and institutions’ managers need to address and also giving a conceptual model, this study assists managers and generally financial institutions in developing an integrated banking system in a way that will be more likely to improve transparency in those organizations.

This study pioneers a comprehensive conceptual model, surpassing prior research that focused on isolated criteria. This novel approach enriches understanding of core banking systems' impact on financial transparency. This groundbreaking study uniquely focuses on free-interest institutions, traditionally presumed to be transparent but never before studied.