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Article
Publication date: 28 June 2022

Mehmet Fatih Acar, Alev Özer Torgalöz, Enes Eryarsoy and Selim Zaim

This paper aims to clarify the effects of learning culture and trust on supply chain resilience (SCR) and to investigate their role specifically during COVID-19 pandemic to aid…

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Abstract

Purpose

This paper aims to clarify the effects of learning culture and trust on supply chain resilience (SCR) and to investigate their role specifically during COVID-19 pandemic to aid decision-makers. For this, a conceptual model proposing relations between variables was developed. The focal point of this research is to investigate the relationship between organizational learning culture (OLC) and SCR, and the mediating effect of supplier trust (ST) in the relationship before and during a pandemic.

Design/methodology/approach

This study relies on a unique dataset collected through two separate cross-sectional surveys corresponding to pre- and during-pandemic times that were conducted at the same time. The questionnaire was collected from 245 medium- to senior-level managers, to ensure a thorough understanding about the company’s inner workings and supply chain (SC). To test the proposed research model, the authors processed their data and model using lavaan package in R.

Findings

The findings show that OLC and ST have positive and significant effects on SCR. Furthermore, learning culture also triggers ST. Thus, it is ST that explained, as a mediator, the positive effects of OLC on SCR. All these findings are similar for both before and after the pandemic. A critical finding is about the effect of size (small vs. large) and ownership (local vs. multinational). The analysis suggests that during pandemic multinational companies and larger organizations exhibit higher SCR than their counterparts.

Research limitations/implications

First, responses to the questionnaire were collected from only one country. Cross-cultural comparisons can be made by collecting data from different countries in future research. Second, the data were obtained from companies operating in different sectors, with a majority in manufacturing. It is possible to obtain more specific findings by analyzing responses from a specific industry. Third, results of this study reflect responses of only SC and manufacturing managers, but other departments such as marketing or finance can also complement the findings. Finally, several other organizational variables may be factored in as moderators to enrich the conceptual model.

Practical implications

The authors believe that findings of this research will guide shareholders and managers to develop effective strategies in order to prevent SC disruptions during similar risk/shock scenarios.

Originality/value

Similar to earlier research, this study considers the importance of ST on SCR. But this study differs in analyzing the effects of OLC on SCR directly and in taking the mediating effect of ST into account. The authors test the strengths of these relationships individually before and during COVID-19 pandemic. Under pandemic conditions, the authors present empirical evidence on the effects of organizational learning and ST on SCR. In contrast to previous research on SCR, this study connotes the importance of an organization’s internal dynamic capabilities in developing resilience.

Details

International Journal of Physical Distribution & Logistics Management, vol. 52 no. 7
Type: Research Article
ISSN: 0960-0035

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Article
Publication date: 11 July 2022

Enes Eryarsoy, Alev Özer Torgalöz, Mehmet Fatih Acar and Selim Zaim

The aim of this article is to shed light on the impact of intangible resources, such as organizational learning (OL), organizational agility (OA) and organizational innovativeness…

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Abstract

Purpose

The aim of this article is to shed light on the impact of intangible resources, such as organizational learning (OL), organizational agility (OA) and organizational innovativeness (OI), on supply chain resilience (SCR). For this, a theoretical model is developed to analyze the development of relationships between chosen resource variables.

Design/methodology/approach

This study is based on a cross-sectional questionnaire. Survey data were collected from 180 businesses including only medium to senior level managers to ensure a thorough understanding about the company's inner workings and supply chain (SC). The validity of the model is determined using structural equation modeling (SEM) and tested using lavaan package in R.

Findings

The findings indicate a statistically significant relationship between OL and SCR. Two organizational resource constructs, OI and OA, are found to have a strong mediating effect on this relationship. OL ability mediated by OA and OI results in increased SCR.

Research limitations/implications

The data cover multiple sectors but are collected from one country. The dataset is also limited in that it is collected from mid- to high-level managers working on manufacturing and supply chain-related departments.

Practical implications

The authors believe that the results of this study will guide both managers and academics in developing effective measures to avoid SC disruptions due to the Covid-19 pandemic or other comparable risks.

Originality/value

This is the first study that examines the relationship between OL and SCR. Prior studies have examined the relationship between OA and SCR. However, OL and OI, in particular, have not featured frequently in SCR-related studies. In this regard, this research is also unique in that it examines the mediating role of OA and OI in the relationship between OL and SCR.

Details

International Journal of Physical Distribution & Logistics Management, vol. 52 no. 8
Type: Research Article
ISSN: 0960-0035

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Article
Publication date: 3 July 2017

Mehmet Fatih Acar, Selim Zaim, Mine Isik and Fethi Calisir

The purpose of this paper is to investigate the interactions among enterprise resource planning (ERP) practices, supply chain orientation (SCO), and operational performance (OPER…

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Abstract

Purpose

The purpose of this paper is to investigate the interactions among enterprise resource planning (ERP) practices, supply chain orientation (SCO), and operational performance (OPER) by forming a macro perspective based on a scientific foundation powered by a resource-based view.

Design/methodology/approach

Exploratory and confirmatory factor analyses were used to verify the underlying dimensions of SCO and ERP practices. The covariance-based structural equation modeling was employed to test the direct and indirect effects of SCO and ERP practices constructs on OPER.

Findings

Results revealed that SCO has significant and positive effects on OPER, whereas ERP practices do not. Moreover, the indirect effect of ERP practices with the mediating effects of SCO is stronger than their direct effects. In addition, the origin of the ERP practices is found to be an important critical success factor.

Originality/value

Although much research has investigated the direct effect of ERP practices on performance, this study points out the importance of SCO in observing the stronger impacts of ERP practices.

Details

Benchmarking: An International Journal, vol. 24 no. 5
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 23 March 2012

Selim Zaim, Ali Turkyılmaz, Mehmet F. Acar, Umar Al‐Turki and Omer F. Demirel

The purpose of this paper is to demonstrate the use of two general purpose decision‐making techniques in selecting the most appropriate maintenance strategy for organizations with…

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Abstract

Purpose

The purpose of this paper is to demonstrate the use of two general purpose decision‐making techniques in selecting the most appropriate maintenance strategy for organizations with critical production requirements.

Design/methodology/approach

The Analytical Hierarchical Process (AHP) and the Analytical Network Process (ANP) are used for the selection of the most appropriate maintenance strategy in a local newspaper printing facility in Turkey.

Findings

The two methods were shown to be effective in choosing a strategy for maintaining the printing machines. The two methods resulted in almost the same results. Both methods take into account the specific requirements of the organization through its own available expertise.

Practical implications

The techniques demonstrated in this paper can be used by all types of organizations for selecting and adopting maintenance strategies that have higher impact on maintenance performance and hence overall business productivity. The two methods are explained in a step‐by‐step approach for easier adaptation by practitioners in all types of organizations.

Originality/value

The value of the paper is in applying AHP and ANP decision‐making methodologies in maintenance strategy selection. These two methods are not very common in the area of maintenance, and hence add to the pool of techniques utilized in selecting maintenance strategies.

Details

Journal of Quality in Maintenance Engineering, vol. 18 no. 1
Type: Research Article
ISSN: 1355-2511

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Article
Publication date: 2 December 2021

Inanç Barutcu and Yusuf Tansel Ic

The authors present a location selection model for the field hospital to build after a possible earthquake in Ankara, Turkey using the VIKOR method.

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Abstract

Purpose

The authors present a location selection model for the field hospital to build after a possible earthquake in Ankara, Turkey using the VIKOR method.

Design/methodology/approach

Companies or governments that make location selection decisions to improve their performance in new investment decisions for different service industries. On the other hand, disasters, especially earthquakes, force the governments to evaluate their existing potentialities and develop action plans to improve their middle and long-term preparations. This paper proposes a VIKOR method-based location selection model for the field hospital to build after a possible earthquake. Also, the authors present a methodology using the VIKOR method that how government agencies take action for the field hospital's location selection process via VIKOR methodology.

Findings

The modeling and application results show that the field hospital's location selection decision-making process improves considerably using the VIKOR model. This paper shows that the proposed VIKOR-based model can rank alternatives suitability at various criteria targeting to minimize the possible earthquake's impact and obtains a single overall ranking score to select the best alternative.

Research limitations/implications

The study does not consider the uncertain nature of the field hospital selection problem. The application part is restricted to the Ankara case. But the proposed model can easily extend for different locations in the world.

Originality/value

This paper presents the multi-criteria decision-making (MCDM) framework study of the establishment of field hospitals and demonstrates its importance when criteria diversity is restricted.

Details

International Journal of Emergency Services, vol. 11 no. 1
Type: Research Article
ISSN: 2047-0894

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