Search results
1 – 10 of 96Matthew Martin, Megan A. Phillips, Mary Saxon, Kailey Love, Laurie Cessna, Deborah L. Woodard, Mary Page, Kenneth Curry, Alyssa Paone, Bobbie Pennington-Stallcup and William Riley
People living with opioid use disorder (OUD) disproportionately encounter the criminal justice system. Although incarcerated individuals with OUD face higher risk for withdrawals…
Abstract
Purpose
People living with opioid use disorder (OUD) disproportionately encounter the criminal justice system. Although incarcerated individuals with OUD face higher risk for withdrawals, relapses and overdoses, most jails fail to offer comprehensive medications for OUD (MOUD), including recovery support services and transition of care to a community provider. The purpose of this paper is to describe the development and implementation of a comprehensive MOUD program at a large county jail system in Maricopa County, Arizona.
Design/methodology/approach
The authors used the Sequential Intercept Model (SIM) to develop a community-based, multi-organizational program for incarcerated individuals with OUD. The SIM is a mapping process of the criminal justice system and was applied in Maricopa County, Arizona to identify gaps in services and strengthen resources at each key intercept. The program applies an integrated care framework that is person-centered and incorporates medical, behavioral and social services to improve population health.
Findings
Stakeholders worked collaboratively to develop a multi-point program for incarcerated individuals with OUD that includes an integrated care service with brief screening, MOUD and treatment; a residential treatment program; peer support; community provider referrals; and a court diversion program. Recovery support specialists provide education, support and care coordination between correctional and community health services.
Originality/value
OUD is a common problem in many correctional health centers. However, many jails do not provide a comprehensive approach to connect incarcerated individuals with OUD treatment. The Maricopa County, Arizona jail system opioid treatment program is unique because of the ongoing support from recovery support specialists during and after incarceration.
Details
Keywords
Megan Phillips and Jessica Vredenburg
Hygiene theater is a new phenomenon that has emerged from the ongoing Coronavirus (Covid-19) global pandemic. The authors propose and test the concept of hygiene theater  
Abstract
Purpose
Hygiene theater is a new phenomenon that has emerged from the ongoing Coronavirus (Covid-19) global pandemic. The authors propose and test the concept of hygiene theater – comprised of purposeful and visible dynamic performance and static staging cues – on customers' approach-avoidance intentions in the retail environment. The authors explore the underlying process and show when environmental conditions such as human crowding dilute the positive effects of hygiene theater.
Design/methodology/approach
Across three experiments, participants evaluated a video or scenario related to a shopping experience in a retail store. Sequential mediation and moderated sequential mediation using PROCESS were performed.
Findings
The results show a positive and direct effect of hygiene visibility on approach responses, due to a reduction in perceived risk and increased psychological comfort. This positive effect is diluted when crowding in the retail environment is high.
Originality/value
As society adapts to a new normal, this study offers contributions to improve theoretical knowledge of the impact of hygiene theater on customer approach responses, helping retailers to develop and implement health and safety policies, better equipping them to manage similar situations going forward. The authors provide insights for academics and practitioners alike.
Details
Keywords
Sheau Fen (Crystal) Yap, Megan Phillips, Euejung Hwang and Yingzi Xu
Healthcare service is a process that comprises a series of touchpoints underlying the key facets of service delivery, collectively shaping the users' (i.e. patients, hospital…
Abstract
Purpose
Healthcare service is a process that comprises a series of touchpoints underlying the key facets of service delivery, collectively shaping the users' (i.e. patients, hospital staff, and visitors) experiences. Departing from most sensory studies dedicated to understanding the retail environment and hedonic service, this study focuses on how sensory knowledge can contribute to understanding the sensory-based experiences of hospital users and their interactions with healthcare services at multiple touchpoints.
Design/methodology/approach
This study employs a multi-method approach comprising two studies involving semi-structured interviews and a qualitative online survey of past patients.
Findings
Drawing upon the user-centered theory, the authors (1) consulted healthcare experts on hospital service touchpoints and standards around medical protocol; (2) explored users' needs, experiences, expectations, and evaluations of healthcare services; and (3) identified the issues and challenges faced by healthcare service users at various service touchpoints. Based on these insights, the authors proposed sensory tactics across healthcare service touchpoints that promote the well-being of major hospital users.
Research limitations/implications
The proposed sensory tactics require follow-up empirical evidence. Future research could adopt robust methodological designs on healthcare environmental interventions and progress with a transdisciplinary approach to advance this research area.
Practical implications
The authors' experience-based framework forms the basis of a valuable toolkit for healthcare service management.
Originality/value
This study advances services literature by integrating sense-based marketing knowledge with healthcare service research to understand the dynamic and interactive relationship between hospital users and the environment.
Details
Keywords
Gregory Phillips, Dylan Felt, Megan M. Ruprecht and Lauren B. Beach
Rates of anxiety, depression, and suicidality have long been known to be elevated among LGBTQ+ communities and it was expected that the COVID-19 pandemic would deepen systemic…
Abstract
Rates of anxiety, depression, and suicidality have long been known to be elevated among LGBTQ+ communities and it was expected that the COVID-19 pandemic would deepen systemic injustices and inequities in mental health outcomes. However, it remains difficult to document inequities as surveillance systems do not typically capture LGBTQ+-inclusive data necessary to study the impact of COVID-19 on LGBTQ+ population health. This chapter reports on two studies designed to address this gap. The COVID-19 Impacts Study (CIS) documented the early mental health and social impacts of COVID-19 among sexual and gender minority adults, as well as adults with HIV, during the first round of shut-downs and initial economic disruptions. Subsequently, the Youth and Young Adults COVID-19 Study (YYA) measured the impacts of COVID-19 on the mental health outcomes, testing/vaccination behaviors, and stigmatization experiences of LGBTQ+ and BIPOC (Black, Indigenous, People of Color) young people. Several recommendations are discussed – including mandated collection of data on sexual orientation and gender identity in all surveillance systems, policy solutions to better address access and cost barriers, and deep and meaningful engagement that empowers communities.
Details
Keywords
The young feminists in this chapter were part of several feminist groups in Manchester, analysed in this ethnographic case study as part of Manchester’s feminist movement. The…
Abstract
The young feminists in this chapter were part of several feminist groups in Manchester, analysed in this ethnographic case study as part of Manchester’s feminist movement. The young women described their motivations for ‘be(com)ing feminist’ as ‘personal-political’ and ‘political-personal’ journeys (Hanisch, 1970) that came about because of individual and group experiences of gendered disadvantage and a recognition that the needs of women, and women’s equality, would not be achieved in current political and democratic arrangements that favour a focus on the ‘common good’. While the young women campaigned for several causes (abortion rights, safer streets, sexual objectification, and so on), their frustrations with the mainstream neglect of women’s issues were the key drivers for self-organising for political action. The aim of their activism was to dismantle (or at the very least diminish) the patriarchal social order, and their participation and activism focused on women’s issues and rights and the need to create a ‘politics of difference’ (Young, 1990) that addresses their group needs, differences, and specificities.
Details
Keywords
John H. Bickford, Megan Lindsay and Ryan C. Hendrickson
History-based trade books are an essential classroom option for social studies and English teachers. Professional organizations in history, social studies, English, reading and…
Abstract
Purpose
History-based trade books are an essential classroom option for social studies and English teachers. Professional organizations in history, social studies, English, reading and literature promote these engaging, age-appropriate secondary sources. Research suggests that misrepresentations appear often within history-based curricula, yet the majority of empirical studies have been completed on textbooks. The purpose of this paper is to examine the historical representation of Thomas Jefferson within trade books.
Design/methodology/approach
The data sample included trade books targeting various ages to make comparisons within and between grade ranges; the authors selected books published in distinctly different years to examine how Jefferson’s historical representation changed over time. The mixed methods content analysis used both open coding and axial coding.
Findings
Findings included sanitized versions of slavery at Monticello and omissions of his relationship with Sally Hemings. Date of publication, particularly those published after 1999 as new scientific evidence emerged linking Hemings and Jefferson, and intended audience shaped patterns of representation about Jefferson’s privileged social position, authorship of the Declaration of Independence, political philosophy and involvement in the American Revolution, to mention a few. Heroification, a common historical misrepresentation, did not appear.
Research limitations/implications
Limitations included: uneven portions of the data pool as children’s and young adult trade books were not common in early and mid-twentieth century; organization of books by grade range is problematic due to inexact nature of ranking narratives’ complexity; and definitive conclusions cannot emerge from a single study. Future research should consider how trade books represent other historical figures, particularly slave-owning American presidents.
Practical implications
Practical suggestions, such as how to address misrepresentations using primary sources, are offered.
Originality/value
Thomas Jefferson, undoubtedly an impactful American, is frequently included in elementary, middle level and high school curriculum. The authors examined Jefferson’s historical representation within trade books.
Details
Keywords
In response to a number of highly publicized sexually-oriented and violent crimes against children, the federal government enacted legislation aimed at monitoring sex offenders in…
Abstract
In response to a number of highly publicized sexually-oriented and violent crimes against children, the federal government enacted legislation aimed at monitoring sex offenders in the community. Sex offender registration and notification laws are intended to prevent sexual victimization by informing the general public about would-be danger, providing the police with additional investigative tools, and deterring offenders from engaging in further criminal behavior. Despite public support for these laws, it is not clear they effectively reduce sex offending. This essay reviews the development of these laws, their application, and the impact of registration and notification.