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Article
Publication date: 1 December 1996

Larry Spears

Explains that servant‐leadership is a leadership term and philosophy which was originated by Robert K. Greenleaf, and which puts serving the greater needs of others as the primary…

19057

Abstract

Explains that servant‐leadership is a leadership term and philosophy which was originated by Robert K. Greenleaf, and which puts serving the greater needs of others as the primary goal of leadership. In a ground‐breaking 1970 essay, entitled The Servant as Leader, Robert Greenleaf suggested how caring for our many institutions, and each other, can occur through the practice of servant‐leadership. In the 1980s and 1990s servant‐leadership has become a major focus and goal in leadership and management writings, and in organizational practice.

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Leadership & Organization Development Journal, vol. 17 no. 7
Type: Research Article
ISSN: 0143-7739

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Article
Publication date: 6 April 2010

Maggie Johnson and Max Senges

This paper seeks to analyse the effectiveness and impact of how Google currently trains its new software engineers (“Nooglers”) to become productive in the software engineering…

8262

Abstract

Purpose

This paper seeks to analyse the effectiveness and impact of how Google currently trains its new software engineers (“Nooglers”) to become productive in the software engineering community. The research focuses on the institutions and support for practice‐based learning and cognitive apprenticeship in the Google environment.

Design/methodology/approach

The study uses a series of semi‐structured interviews with 24 Google stakeholders. These interviews are complemented by observations, document analysis, and review of existing survey and statistical data.

Findings

It is found that Google offers a state‐of‐the‐art onboarding program and benchmark qualities that provide legitimate peripheral participation. The research reveals how Google empowers programmers to “feel at home” using company coding practices, as well as maximizing peer‐learning and collaborative practices. These practices reduce isolation, enhance collegiality, and increase employee morale and job satisfaction.

Research limitations/implications

The case study describes the practices in one company.

Practical implications

The research documented in the paper can be used as a benchmark for other onboarding and practice‐based learning set‐ups.

Originality/value

This is the first research that gives insights into the practice‐based learning and onboarding practices at Google. The practices are assessed to be state‐of‐the‐art and the insights therefore relevant for benchmarking exercises of other companies.

Details

Journal of Workplace Learning, vol. 22 no. 3
Type: Research Article
ISSN: 1366-5626

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Available. Content available
Article
Publication date: 6 April 2010

Tauno Kekale and Sara Cervai

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Journal of Workplace Learning, vol. 22 no. 3
Type: Research Article
ISSN: 1366-5626

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Article
Publication date: 7 June 2011

This paper aims to analyze how Google trains its new software engineers (“Nooglers”) to become productive members of the team.

2400

Abstract

Purpose

This paper aims to analyze how Google trains its new software engineers (“Nooglers”) to become productive members of the team.

Design/methodology/approach

The paper focuses on the institutions and support for practice‐based learning and on‐boarding practices at Google.

Findings

The paper reveals how Google empowers programmers to “feel at home” using company coding practices, as well as maximizing peer‐learning and collaborative practices. These practices reduce isolation, enhance collegiality, and increase employee morale and job satisfaction.

Practical implications

The paper reveals that Google's on‐boarding practices are successful because of the underlying organizational mindset and practice architecture that allow for practice‐based learning.

Social implications

The paper highlights the principal features of induction training at a major company operating in a fast‐changing environment.

Originality/value

The paper furnishes information that other companies could use to benchmark their own on‐boarding practices.

Details

Human Resource Management International Digest, vol. 19 no. 3
Type: Research Article
ISSN: 0967-0734

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Article
Publication date: 1 June 2000

Norman Bowie

Uses Kant’s moral philosophy to provide a normative theory of leadership. First shows how Kant’s philosophy would reject instrumental theories of leadership and most charismatic…

12466

Abstract

Uses Kant’s moral philosophy to provide a normative theory of leadership. First shows how Kant’s philosophy would reject instrumental theories of leadership and most charismatic theories of leadership. Perhaps somewhat more surprisingly, it questions some of the assumptions of servant leadership and puts constraints on transformational leadership and the leader as educator. The central concept of Kant’s moral philosophy is the dignity given to autonomy. Thus a good leader ought to respect and enrich the autonomy of followers. The Kantian leader turns followers into leaders.

Details

Leadership & Organization Development Journal, vol. 21 no. 4
Type: Research Article
ISSN: 0143-7739

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Book part
Publication date: 20 October 2015

Mohammad Shamsuddoha

Contemporary literature reveals that, to date, the poultry livestock sector has not received sufficient research attention. This particular industry suffers from unstructured…

Abstract

Contemporary literature reveals that, to date, the poultry livestock sector has not received sufficient research attention. This particular industry suffers from unstructured supply chain practices, lack of awareness of the implications of the sustainability concept and failure to recycle poultry wastes. The current research thus attempts to develop an integrated supply chain model in the context of poultry industry in Bangladesh. The study considers both sustainability and supply chain issues in order to incorporate them in the poultry supply chain. By placing the forward and reverse supply chains in a single framework, existing problems can be resolved to gain economic, social and environmental benefits, which will be more sustainable than the present practices.

The theoretical underpinning of this research is ‘sustainability’ and the ‘supply chain processes’ in order to examine possible improvements in the poultry production process along with waste management. The research adopts the positivist paradigm and ‘design science’ methods with the support of system dynamics (SD) and the case study methods. Initially, a mental model is developed followed by the causal loop diagram based on in-depth interviews, focus group discussions and observation techniques. The causal model helps to understand the linkages between the associated variables for each issue. Finally, the causal loop diagram is transformed into a stock and flow (quantitative) model, which is a prerequisite for SD-based simulation modelling. A decision support system (DSS) is then developed to analyse the complex decision-making process along the supply chains.

The findings reveal that integration of the supply chain can bring economic, social and environmental sustainability along with a structured production process. It is also observed that the poultry industry can apply the model outcomes in the real-life practices with minor adjustments. This present research has both theoretical and practical implications. The proposed model’s unique characteristics in mitigating the existing problems are supported by the sustainability and supply chain theories. As for practical implications, the poultry industry in Bangladesh can follow the proposed supply chain structure (as par the research model) and test various policies via simulation prior to its application. Positive outcomes of the simulation study may provide enough confidence to implement the desired changes within the industry and their supply chain networks.

Details

Sustaining Competitive Advantage Via Business Intelligence, Knowledge Management, and System Dynamics
Type: Book
ISBN: 978-1-78560-707-3

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Book part
Publication date: 22 May 2019

Greg Morgan

Abstract

Details

Rewriting Leadership with Narrative Intelligence: How Leaders Can Thrive in Complex, Confusing and Contradictory Times
Type: Book
ISBN: 978-1-78756-776-4

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Article
Publication date: 31 May 2024

Leili Tapak, Yadollah Hamidi and Zahra Toosi

Learning organization (LO) concept has received much attention in the last decades. The purpose of an LO is to proactively shape its future by fostering a culture of continuous…

53

Abstract

Purpose

Learning organization (LO) concept has received much attention in the last decades. The purpose of an LO is to proactively shape its future by fostering a culture of continuous learning among its members. This approach empowers the organization to adapt, evolve and innovate, aligning with the needs and aspirations of both internal and external stakeholders. As a result, the assessment of an organization’s LO level, whether strong or weak, becomes a matter of significance. This study aims to use Senge’s LO Questionnaire (SLOQ) in conjunction with latent profile analysis (LPA) to identify latent classes within the organization. This approach seeks to enhance the organization‘s learning potential and facilitate its evolution.

Design/methodology/approach

This research was a cross-sectional study conducted at Hamadan University of Medical Sciences, Iran. The statistical population consisted of 451 managers and employees across seven departments based at the university headquarters. The sample included 295 individuals, and data was collected using the SLOQ.

Findings

The LPA has shown an excellent accuracy (97%) in identifying SLOQ cut-off points (three classes of good, moderate and low). Most of the participants are considered as a moderate LO (55.9%), which implies the possibility of improving learning, especially enhancing “common vision” and “systemic thinking.” Also, individuals belonging to the high-class category were more likely to be male and hold associate degree than individuals in other categories.

Research limitations/implications

This study depends on self-report, and different perceptions of questions can cause percept bias. Another limitation is about the nature of this research, which is cross-sectional, which may bring back causality among variables. The other is only three demographic variables have been considered, and it is necessary to pay attention to other influential variables in future studies.

Originality/value

The originality of this study lies in its use of the SLOQ in combination with LPA to identify latent classes in an organization to improve learning potentials.

Details

The Learning Organization, vol. 31 no. 6
Type: Research Article
ISSN: 0969-6474

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Article
Publication date: 1 August 2002

James R. Johnson

The phrase “learning organization” has existed in the literature for several decades. Senge popularized the term in the 1990s; however, other writers have made significant…

5930

Abstract

The phrase “learning organization” has existed in the literature for several decades. Senge popularized the term in the 1990s; however, other writers have made significant contributions to this topic. The leadership literature, although vast, lacks specificity. At the intersection of these two concepts, the literature lacks a needed link that describes the specific actions that a leader can take to achieve the transformation to a learning organization. This paper examines the actions that a leader can take in order to transform an organization into a learning organization and studies four leaders of widely diverse organizations. The research indicated that leaders who were successful in implementing the learning organization concept used it as the solution to a business problem, while devoting time and attention to the transformation. The findings have widespread implications for practitioners, adult educators and for future research.

Details

Leadership & Organization Development Journal, vol. 23 no. 5
Type: Research Article
ISSN: 0143-7739

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Article
Publication date: 29 March 2011

Yvonne Lagrosen, Rana Chebl and Max Rios Tuesta

The purpose of this paper is to provide a greater understanding of organisational learning in connection with assessment of Six Sigma readiness. Different forms that a possible…

1611

Abstract

Purpose

The purpose of this paper is to provide a greater understanding of organisational learning in connection with assessment of Six Sigma readiness. Different forms that a possible deployment can take in the organisation's context based on the degree of readiness are explored.

Design/methodology/approach

The empirical data are derived from 12 in‐depth semi‐structured interviews of selected employees having different functions in the studied organisation, a global distribution system and information technology (IT) solutions provider to the travel and tourism industry. In addition, they include participant observation and documentation. The interview questions were built based on a modified version of Kettinger and Grover readiness assessment framework.

Findings

The study shows that organisational learning can provide a useful framework for assessing Six Sigma readiness in an IT organisation. A synthesized model is proposed combining the frameworks of an adapted Kettinger and Grover model and the core disciplines of the learning organisation. Further, the results suggest that having Six Sigma as a company‐wide strategy may not prove useful or suitable in the current context. However, the analysis shows that having Six Sigma as an improvement programme provides a structure for the improvement work and the define, measure, analyze, improve and control methodology is needed to address some current inefficiencies and problems.

Research limitations/implications

This is a single case study and the possibility of generalising this finding to other contexts remains uncertain. Therefore, more research is needed. The procedure of using organisational learning as an assessment framework for Six Sigma readiness has been shown to be useful.

Practical implications

Implementing Six Sigma means a large investment and therefore it is important to make the right deployment approach. Having one integrated readiness assessment model should be useful for companies when assessing their readiness.

Originality/value

Knowledge of a Six Sigma readiness evaluation in an organisational learning context should be valuable for many organisations. In addition, research regarding Six Sigma in software companies is limited.

Details

International Journal of Lean Six Sigma, vol. 2 no. 1
Type: Research Article
ISSN: 2040-4166

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