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Article
Publication date: 1 June 1998
Fiorenzo Franceschini and Mauro Zappulli
This paper concerns the problem of product’s technical quality profile design based on competition analysis and customer requirements. A modified version of Qbench algorithm has…
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Abstract
This paper concerns the problem of product’s technical quality profile design based on competition analysis and customer requirements. A modified version of Qbench algorithm has been developed aiming to support the engineering design process. A set of values for the technical/engineering product characteristics is selected by means of a comparison with competitors’ products (benchmarking), and customer expectations. A numerical application is also provided.
Details
International Journal of Quality & Reliability Management, vol. 15 no. 4
Type: Research Article
ISSN: 0265-671X