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This paper investigates the framing and redefinition of innovation challenges as an approach to generate creative solutions in the field of project management.

The study applies the Innovation Challenge Canvas (ICC), a new conceptual model that redefines innovation challenges. The research undertakes a review of the literature in the field of project management, followed by seven in-depth interviews with innovation directors to ascertain the professional view. Finally, usefulness of ICC was tested in three case studies.

An innovative approach focusing on redefining a challenge instead of proposing solutions to a problem fosters creative thinking and encourages innovative proposals. This ideation challenges the organization's traditional way of managing innovation projects. The ICC provides a better means by which to manage projects that embody high uncertainty, while helping to generate more innovative solutions.

The review of the literature shows that project management has given little attention to the redefining of innovation challenges. This study aims to fill this gap by orienting and adapting the traditional literature on framing to project management. From a practical point of view, the ICC is proposed as a model that can be used to consider the most relevant elements needed to redefine an innovation challenge and enhance the management of those projects.

The purpose of this paper is to present a process capability assessment tool to identify process maturity levels in the “built environment management” disciplines in various industries.

The researchers investigated and evaluated current FM/RE management models and analysis tools and developed an assessment tool to measure Facility Management (FM) capability of an organization. The “Built Environment Management Model” (BEM2) is a process framework for FM/RE, which is extended into the “Built Environment Management Maturity Model” (BEM3) to measure FM/RE maturity. Using the tool, the research team analyzed the FM capability of more than 50 organizations with major real estate portfolios in the USA and Europe (primarily Austria).

BEM2 and BEM3 provide a simple, yet comprehensive tool set for the FM/RE industries. The resulting capability profiles provide a high‐level overview of current practices in FM. Further, the capability profiles allow organizations to benchmark their FM capability against peer groups and industry leaders.

The two models are currently limited to a description of processes and are as such explaining the sequence and maturity of FM/RE business processes. The do not yet address the skill sets and capabilities required to effectively perform these functions. The integration with existing models in organisational and project management can also be further explored.

The capability profiles allow organizations to benchmark their FM capability against peer groups and industry leaders. The findings will help to further professionalize FM functions to raise the efficiency of organizational processes.

The proposed contributes to the discussion on standardization and taxonomy development in the FM/RE discipline. It draws principles from related management models and applies them successfully in FM and real estate management.