Timothy Bartram, Jillian Cavanagh, Beni Halvorsen, Patricia Pariona-Cabrera, Jessica Borg, Matthew Walker and Narges Kia
Aged-care work has become an extreme form of work. Anti-violence HRM, comprising practices to combat workplace violence, is important in an industry with widespread violence. In…
Abstract
Purpose
Aged-care work has become an extreme form of work. Anti-violence HRM, comprising practices to combat workplace violence, is important in an industry with widespread violence. In this paper, we employ social exchange theory to better understand the effect of anti-violence HRM and trust in the manager on perceived nurse and PCA cynicism working in Australian aged care facilities and their subsequent intention to leave.
Design/methodology/approach
This study used a mixed method with two stages. Stage 1 comprised semi-structured interviews with 10 managers and 50 nurses and PCAs working in Australian aged care facilities. Stage 2 comprised a survey of nurses and PCAs with a total of 254 completed responses in Time 1 (first wave) and 225 completed responses in Time 2 (second wave).
Findings
We tested three hypotheses and reported that interestingly anti-violence HRM was positively associated with organisational cynicism. Organisational cynicism mediated the relationship between anti-violence HRM and intention to leave. Worker trust in the manager moderated the relationship between anti-violence HRM practices and organisational cynicism, such that high levels of trust in the manager increased the effect of anti-violence HRM practices to reduce organisational cynicism and subsequently reduce intention to leave.
Originality/value
We find evidence that in aged care, workers' trust in their managers is critical for effectual anti-violence HRM. We argue that implementation of HRM practices may be more complex in extreme work settings. It is crucial to study HRM in situ and understand the root of social exchange(s) as a foundation for HRM to influence employee attitudes and behaviour.
Details
Keywords
Jillian Cavanagh, Timothy Bartram, Matthew Walker, Patricia Pariona-Cabrera and Beni Halvorsen
The purpose of this study is to examine the rostering practices and work experiences of medical scientists at four health services in the Australian public healthcare sector…
Abstract
Purpose
The purpose of this study is to examine the rostering practices and work experiences of medical scientists at four health services in the Australian public healthcare sector. There are over 16,000 medical scientists (AIHW, 2019) in Australia responsible for carrying out pathology testing to help save the lives of thousands of patients every day. However, there are systemic shortages of medical scientists largely due to erratic rostering practices and workload issues. The purpose of this paper is to integrate evidence-based human resource management (EBHRM), the LAMP model and HR analytics to enhance line manager decision-making on rostering to support the wellbeing of medical scientists.
Design/methodology/approach
Using a qualitative methodological approach, the authors conducted 21 semi-structured interviews with managers/directors and nine focus groups with 53 medical scientists, making a total 74 participants from four large public hospitals in Australia.
Findings
Across four health services, manual systems of rostering and management decisions do not meet the requirements of the enterprise agreement (EA) and impact negatively on the wellbeing of medical scientists in pathology services. The authors found no evidence of the systematic approach of the organisations and line managers to implement the LAMP model to understand the root causes of rostering challenges and negative impact on employees. Moreover, there was no evidence of sophisticated use of HR analytics or EBHRM to support line managers' decision-making regarding mitigation of rostering related challenges such as absenteeism and employee turnover.
Originality/value
The authors contribute to HRM theory by integrating EBHRM, the LAMP model (Boudreau and Ramstad, 2007) and HR analytics to inform line management decision-making. The authors advance understandings of how EBHRM incorporating the LAMP model and HR analytics can provide a systematic and robust process for line managers to make informed decisions underpinned by data.
Details
Keywords
Jillian Cavanagh, Timothy Bartram, Patricia Pariona-Cabrera, Beni Halvorsen, Matthew Walker and Pauline Stanton
This study examines the management rostering systems that inform the ways medical scientists are allocated their work in the public healthcare sector in Australia. Promoting the…
Abstract
Purpose
This study examines the management rostering systems that inform the ways medical scientists are allocated their work in the public healthcare sector in Australia. Promoting the contributions of medical scientists should be a priority given the important roles they are performing in relation to COVID-19 and the demand for medical testing doubling their workloads (COVID-19 National Incident Room Surveillance Team, 2020). This study examines the impact of work on medical scientists and rostering in a context of uncertain work conditions, budget restraints and technological change that ultimately affect the quality of patient care. This study utilises the Job-Demands-Resources theoretical framework (JD-R) to examine the various job demands on medical scientists and the resources available to them.
Design/methodology/approach
Using a qualitative methodological approach, this study conducted 23 semi-structured interviews with managers and trade union officials and 9 focus groups with 53 medical scientists, making a total 76 participants from four large public hospitals.
Findings
Due to increasing demands for pathology services, this study demonstrates that a lack of job resources, staff shortages, poor rostering practices such as increased workloads that lead to absenteeism, often illegible handwritten changes to rosters and ineffectual management lead to detrimental consequences for medical scientists’ job stress and well-being. Moreover, medical science work is hidden and not fully understood and often not respected by other clinicians, hospital management or the public. These factors have contributed to medical scientists’ lack of control over their work and causes job stress and burnout. Despite this, medical scientists use their personal resources to buffer the effects of excessive workloads and deliver high quality of patient care.
Originality/value
Findings suggest that developing mechanisms to promote sustainable employment practices for medical scientists are critical for the escalating demands in pathology.
Details
Keywords
Matthew B. Walker, Steven Salaga and Haylee Mercado
While cost savings and perceptual benefits have been discussed in the literature as catalysts for promoting environmental responsibility (ER) and green management among public…
Abstract
Purpose
While cost savings and perceptual benefits have been discussed in the literature as catalysts for promoting environmental responsibility (ER) and green management among public assembly facilities (PAFs), researchers have yet to determine if and how ER in this particular sector differs by facility characteristics. The paper aims to discuss these issues.
Design/methodology/approach
A quantitative study on ER and green management, which utilized questionnaire data from a sample of PAF managers obtained from the International Association of Venue Managers.
Findings
Probit modeling results illustrate that implementation of green practices (e.g. general ER, green teams, and retrofitting) differ by ownership and management structure, market size where the facility is located, and facility type. These results are set against a backdrop of managerial strategy that seemingly enabled the effects.
Practical implications
PAFs are significant physical and social spaces in communities around the world and afford millions of patrons the opportunity to witness many forms of live entertainment. This level of usage, however, requires substantial resource investments in energy, water, waste removal, and other items necessary to maintain a functional, clean, and efficient facility. Given their visible and marquee status in both urban and rural regions, it is not surprising that facility management decisions have been underpinned by ER concerns. The results of this research provide useful information to PAF managers regarding how facility profiles are associated with ER adoption.
Originality/value
The contribution of this research lies in showing how memetic constraints have seemingly encumbered strategic decision making for ER initiatives, and suggestions for PAF managers are couched in the adoption of smart norms.
Details
Keywords
Doyeop Kim, Matthew Walker, Jun Heo and Gi-Yong Koo
Although high-profile sport league website sponsorships have increased in popularity over the last decade, academic research on the topic has not kept pace, resulting in little…
Abstract
Purpose
Although high-profile sport league website sponsorships have increased in popularity over the last decade, academic research on the topic has not kept pace, resulting in little knowledge of ways to improve the effectiveness of this sponsorship type. This paper aims to discuss this issue.
Design/methodology/approach
The current study examined the influence of three website-related variables (i.e. website interactivity, website fit, and website credibility), while controlling for a sponsor-related variable (i.e. sponsor familiarity), on consumer attitude toward the sponsor ad and willingness to click on its banner ad. Hierarchical multiple regression analyses indicated three main effects. Practical implications are discussed with limitations and suggestions for future research.
Findings
This study found three important things. First, website interactivity played an important role in attitude toward the ad and willingness to click on the banner ad. Second, website fit influenced attitude toward the ad and willingness to click on the banner ad. Third, website credibility influenced attitude toward the ad.
Originality/value
The findings suggest that in order to maximize online sports sponsorship outcomes, companies must keep in mind that the interactivity between the web users and the site should be regarded as the most pragmatic result which could come from the online sports sponsorship territory.
Details
Keywords
Several factors are known to influence donations to university athletic departments including previous donations and university affiliation. This research aims to build on prior…
Abstract
Purpose
Several factors are known to influence donations to university athletic departments including previous donations and university affiliation. This research aims to build on prior work by examining whether a university's environmental management initiatives can also influence donor behavior.
Design/methodology/approach
The paper employs a quantitative study on environmental responsibility (ER) and “green management” using donor and non-donor data in the context of a university athletic department to investigate additional (i.e. personal and dispositional) factors that drive donation intentions.
Findings
Employing tenets of the theory of reasoned action (TRA), the hierarchical regression models confirm prior donor motives and indicate that personal disposition towards the environment and attitude toward environmental initiatives predict donor intentions. These results are set against a backdrop of managerial strategy that seemingly enabled the effects.
Research limitations/implications
The study should be replicated to advance the decision-making literature. This study focused solely on the attitudinal component of the TRA and only anecdotally accounted for the social norms that might influence the results. Retesting the model where ER is not as well-known or has just been implemented would add credibility to the results. Finally, using a behavioral intention factor limits the explanatory power.
Practical implications
In a modern giving climate where supply (i.e. donations) is not currently paralleling demand, university athletic departments are continually looking for innovative ways to bolster donor support. The results suggest that ER can be positive for the local community and society at large but also in reciprocal fashion for the organization.
Originality/value
While results confirming the traditional predictors of donor intentions are not particularly novel, the contribution of this research lies in showing that environmental disposition and importance contribute to the giving dynamic.
Details
Keywords
Machine tools exports are exceptionally buoyant, but the home sales graph continues to sink. This gives a headache to one of Britain's key industries that it will suffer from well…
Abstract
Machine tools exports are exceptionally buoyant, but the home sales graph continues to sink. This gives a headache to one of Britain's key industries that it will suffer from well into the seventies. Would a government aspirin help? Lesley Bernstein talks to the industry's top men. Pictures by Eric Lockrane and Eddie Ryle‐Hodges.
The Howard Shuttering Contractors case throws considerable light on the importance which the tribunals attach to warnings before dismissing an employee. In this case the tribunal…
Abstract
The Howard Shuttering Contractors case throws considerable light on the importance which the tribunals attach to warnings before dismissing an employee. In this case the tribunal took great pains to interpret the intention of the parties to the different site agreements, and it came to the conclusion that the agreed procedure was not followed. One other matter, which must be particularly noted by employers, is that where a final warning is required, this final warning must be “a warning”, and not the actual dismissal. So that where, for example, three warnings are to be given, the third must be a “warning”. It is after the employee has misconducted himself thereafter that the employer may dismiss.
Leanete Thomas Dotta, Amélia Lopes and Carlinda Leite
Technological advancement and the expansion of resources are key propellers of methodological innovations in scientific research. The virtual field is gradually occupying a larger…
Abstract
Technological advancement and the expansion of resources are key propellers of methodological innovations in scientific research. The virtual field is gradually occupying a larger space in scientific research, particularly regarding qualitative research. There are numerous tools that help in accessing the field of study, collecting data, recruiting of subjects, and providing support in processing and analyzing data. Low cost, time saving and access to otherwise inaccessible groups are the main potentialities pointed out in the literature. This chapter aims to enrich methodological discussions regarding information and communication technologies (ICTs), as well as to improve data collection methods mediated by ICTs used in qualitative research. Through a review of the body of literature on internet mediated research (IMR), production on the topic was characterized. The most widely used data collection methods are identified and discussed. Discussions originated from the review were broadened and deepened through contributions emerging from a study carried out by the authors. The results reinforce the contributions pointed out by the analyzed body of work and highlight the contextual, relational, and data validity dimensions. In an interconnected way, these dimensions allow for the production/obtaining data with specificities deriving from a new relation of individuals with time and space. Finally, attention is drawn to the idea that the background for methodological discussions about IMR is the same as the one for methodological discussions regarding science in its most different approaches – the demand for strong methodological, epistemological and ontological coherence.