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1 – 10 of 53Matthew Tickle, Claire Hannibal and Mieda Zapparoli
Fashion brands, including fast and luxury segments, receive harsh criticism for engaging in unethical practices such as poor working conditions and environmental damage. As a…
Abstract
Purpose
Fashion brands, including fast and luxury segments, receive harsh criticism for engaging in unethical practices such as poor working conditions and environmental damage. As a result, fashion supply chains are pressured by stakeholders to publicly disclose internal supply chain performance information and to show a high level of supply chain transparency. This paper compares supply chain transparency in fast and luxury fashion in Europe.
Design/methodology/approach
By applying the maturity curve of fashion supply chain transparency, developed by Muratore and Marques (2022), the websites of 20 fast and 20 luxury fashion brands were analysed and classified as Opaque, Translucent or Transparent.
Findings
Despite its reputation, fast fashion demonstrated higher levels of transparency than luxury fashion. Luxury fashion only performed better in terms of the accessibility of sustainability information. Luxury brands avoided disclosing key transparency information, suggesting that they may be operating in contradiction to that which is inferred on their websites.
Originality/value
The findings of the study shed light on the sustainability credentials of the fashion industry, which has the potential to influence the purchase intentions of consumers, particularly millennials and Generation Z. Implications for practice are developed to highlight how fashion can improve its supply chain transparency.
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Sarah Schiffling, Claire Hannibal, Yiyi Fan and Matthew Tickle
By drawing on commitment-trust theory, we examine the role of swift trust and distrust in supporting coopetition under conditions of uncertainty and interdependence in the setting…
Abstract
Purpose
By drawing on commitment-trust theory, we examine the role of swift trust and distrust in supporting coopetition under conditions of uncertainty and interdependence in the setting of humanitarian disaster relief organisations.
Design/methodology/approach
This paper presents findings from case studies of 18 international humanitarian relief organisations based on 48 interviews and the analysis of publicly available documents.
Findings
We find that both swift trust and swift distrust support coopetition. As coopetition is simultaneous cooperation and competition, in this study we show how swift trust and swift distrust also occur simultaneously in coopetitive contexts.
Research limitations/implications
Coopetition as a strategic choice is well-researched in the private sector, yet has received less attention in the nonprofit sector, particularly in contexts that are shaped by interdependence and uncertainty. We show the importance of swift trust and swift distrust in coopetitive relationships by drawing on commitment-trust theory.
Practical implications
In focusing on a competitive environment in which cooperation is essential, we find limited choice of coopetitive partners. Humanitarian relief organisations must often simply work with whichever other organisations are available. We highlight how trust and distrust are not opposite ends of a spectrum and detail how both contribute to coopetitive relationships.
Originality/value
Our findings contribute to commitment-trust theory by explaining the important role of distrust in forging coopetitive relationships. Furthermore, we contribute to prior work on coopetition by focusing on an uncertain and interdependent nonprofit environment.
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Matthew Tickle, Sarah Schiffling and Gaurav Verma
This paper aims to explore the impact of fourth-party logistics (4PL) adoption on the agility, adaptability and alignment (AAA) capabilities within humanitarian supply chains…
Abstract
Purpose
This paper aims to explore the impact of fourth-party logistics (4PL) adoption on the agility, adaptability and alignment (AAA) capabilities within humanitarian supply chains (HSCs).
Design/methodology/approach
Semi-structured interviews with individuals from a large non-government organisation were combined with secondary data to assess the influence of 4PL adoption on AAA capabilities in HSCs.
Findings
The results indicate that HSCs exhibit some of the AAA antecedents but not all are fully realised. While 4PL positively affects the AAA capabilities of HSCs, its adoption faces challenges such as the funding environment, data security/confidentiality and alignment with humanitarian principles. The study suggests an AAA antecedent realignment, positioning alignment as a precursor to agility and adaptability. It also identifies three core antecedents in HSCs: flexibility, speed and environmental uncertainty.
Practical implications
The study shows the positive impact 4PL adoption can have on the AAA capabilities of HSCs. The findings have practical relevance for those wishing to optimise HSC performance through 4PL adoption, by identifying the inhibiting factors to its adoption as well as strategies to address them.
Originality/value
This research empirically explores 4PL’s impact on AAA capabilities in HSCs, highlighting the facilitating and hindering factors of 4PL adoption in this environment as well as endorsing a realignment of AAA antecedents. It also contributes to the growing research on SC operations in volatile settings.
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Matthew Tickle, Robin Mann and Dotun Adebanjo
The purpose of this paper is to improve the understanding of how organisations successfully deploy business excellence (BE) by comparing the tools and strategies implemented by…
Abstract
Purpose
The purpose of this paper is to improve the understanding of how organisations successfully deploy business excellence (BE) by comparing the tools and strategies implemented by organisations at different levels of BE maturity.
Design/methodology/approach
The study used a combination of a questionnaire, discussion groups and interviews with respondents including private sector organisations across India, Japan, Republic of China, Singapore and Thailand. These countries were selected due to them being considered as having the most advanced BE organisations in Asia by the Asian Productivity Organisation (APO) that commissioned the study. Once triangulated, the quantitative data were analysed through use of the IBM SPSS Statistical software package.
Findings
The study has shown that on average, organisations with higher BE maturity outperform their less mature counterparts. The study also revealed that organisations with a high BE maturity were more likely to use specific tools and were more likely to use some of these tools more effectively. Finally, the study identified differences in strategic approaches to BE between organisations with high and low BE maturity.
Research limitations/implications
Only five Asian countries were considered due to resource limitations. However, the study of 74 organisations represents one of the most comprehensive to date with 30 of these organisations being award winners.
Practical implications
The findings offer guidance to those organisations wishing to progress from a low level of BE maturity to a more advanced level. The findings have already assisted the APO and its 20 member countries in the development and implementation of strategic interventions at a regional and national level.
Originality/value
No other study in Asia has been conducted on such a large sample of BE-orientated organisations. The study was also unique in its focus on the tools and strategies that should be used for successful BE deployment. In addition, the study is one of only a few in Asia that has studied the results of BE on organisational performance.
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Robin Mann, Dotun Adebanjo and Matthew Tickle
The purpose of this research is to investigate the use of business excellence in Asian organisations. The study examines the effectiveness of business excellence in the…
Abstract
Purpose
The purpose of this research is to investigate the use of business excellence in Asian organisations. The study examines the effectiveness of business excellence in the organisations that adopt it as well as the approaches used to deploy business excellence. Finally, the study investigates the attitudes of organisations with respect to business excellence awards.
Design/methodology/approach
A questionnaire survey of 74 organisations across five Asian countries was carried out in order to collect quantitative data. In addition, qualitative data was collected from 21 discussion groups held in all five countries and from 13 interviews held with senior executives of organisations that had won business excellence awards.
Findings
The organisations believe that business excellence is important in helping them reach their organisational goals. The results also show that participation in and winning business excellence awards is a key objective for many organisations in the region. However, the region still suffers from some barriers to long‐term commitment to business excellence including lack of development of a business excellence culture, a lack of resources and a failure to fully educate the majority of staff in business excellence.
Research limitations/implications
The study was directed at organisations that were deploying business excellence. It therefore provides an insight into their activities but it does not explore levels of adoption of business excellence in the study countries and consequently, does not investigate reasons for non‐adoption in organisations that have not used business excellence.
Practical implications
National productivity organisations and national award administrators have a crucial role to play in ensuring that Asian organisations are aware of business excellence initiatives and that the necessary support structures and activities to facilitate deployment are made available.
Originality/value
While there are many studies on the adoption of business excellence in western countries, no such studies have been carried out in Asian countries to date. Even in the west, few studies have obtained the views of so many national award winners (30 in this study) and few have investigated the role of the award administrators. Given that the adoption of business excellence in Asia lags western countries, it is important to understand how it has been adopted in Asia and the perceptions of the organisations that have adopted it.
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Dotun Adebanjo, Francis Ojadi, Tritos Laosirihongthong and Matthew Tickle
The purpose of this paper is to present the findings of supplier selection activities in a service sector organisation in Nigeria. It aims to examine the role of normative forces…
Abstract
Purpose
The purpose of this paper is to present the findings of supplier selection activities in a service sector organisation in Nigeria. It aims to examine the role of normative forces within the context of Institutional Theory.
Design/methodology/approach
A single case study approach was used. Action research utilising participant observation was used in data collection. Descriptive and inferential statistical analysis was carried out using SPSS.
Findings
Criteria relating to corporate social responsibility (CSR) proved to be a significant weakness for Nigerian suppliers, as most of the bidding organisations were unable to show evidence of, for example, payment of taxes and insurance for their employees. However, suppliers of services, in general, performed better than suppliers of products.
Practical implications
Suppliers of products and services in Nigeria need to improve their performance with respect to CSR in particular. As most of these organisations are small businesses, they had previously tended to avoid the costs related to CSR implementation. Furthermore, large customer organisations can utilise their buying power and influence to encourage their suppliers to change their corporate strategies and practices.
Originality/value
The selection of suppliers within the study context has previously not been examined. There has been little understanding of the capabilities of suppliers of minor products and services, particularly in relation to fulfilling CSR obligations.
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The purpose of this paper is to examine and reflect upon the value of using a camera with young people in the research process. In particular, the paper discusses the…
Abstract
Purpose
The purpose of this paper is to examine and reflect upon the value of using a camera with young people in the research process. In particular, the paper discusses the opportunities that a camera can bring when researching young people’s lives, subsequently encouraging the use of photovoice with young people in ethnographic research.
Design/methodology/approach
The paper examines how photovoice can be a beneficial method of data collection when researching young people’s lives. By adopting a qualitative participatory approach, and employing photovoice as one of the main methods, rich and meaningful data were gathered that traditional qualitative methods alone would not have captured.
Findings
Photovoice was used alongside traditional methods to explore how young people experienced and perceived policing, safety and security in a coastal resort. Using a camera, captured rich images which alongside the narratives given by the young people, provided profound and detailed accounts.
Originality/value
Using innovative participatory qualitative research methods with young people and adapting to the research setting allowed for deep and meaningful explorations of young people’s lives to be gathered. Carefully considering the use of appropriate methods of data collection and selecting methods that are “fun” and “interesting” empowered young people and provided the researcher with an insight into their social worlds.
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Amy Mellow, Anna Tickle and Michael Rennoldson
The purpose of this paper is to conduct a systematic search of the peer-reviewed qualitative literature investigating the lived experience of seclusion for adults with mental…
Abstract
Purpose
The purpose of this paper is to conduct a systematic search of the peer-reviewed qualitative literature investigating the lived experience of seclusion for adults with mental health difficulties, to appraise the quality of the existing literature and synthesise findings. Background: seclusion is a controversial intervention for the short-term management of unsafe behaviours in inpatient mental health services. There has been some sporadic interest in service users’ experiences of this.
Design/methodology/approach
Systematic literature review and meta-synthesis: data sources – databases MEDLINE, EMBASE, CINAHL and PSYCINFO were searched in July 2015; review methods – the Joanna Briggs Institute’s Qualitative Assessment and Review Instrument tools for critical appraisal and data extraction were used to review papers and synthesise findings.
Findings
A small number of papers were found, which were of mixed quality.
Originality/value
The existing research is limited in both quantity and quality. Although most participants from the existing research described seclusion as mostly negative with the potential for causing iatrogenic harm, some described more positive experiences, often in the context of compassionate interactions with staff.
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