Kelly Virginia Phelan, Hsiang-Ting Chen and Matthew Haney
The purpose of this paper is to examine how effectively hotels are using Facebook as a marketing tool and how consumers are interacting with the property by measuring the number…
Abstract
Purpose
The purpose of this paper is to examine how effectively hotels are using Facebook as a marketing tool and how consumers are interacting with the property by measuring the number of fans, customer comments, and accuracy of information provided.
Design/methodology/approach
This paper is based upon a content analysis, inquiring into 100 hotels' Facebook pages.
Findings
Findings demonstrate that the use of Facebook features by hotels varied widely. Some hotels utilize Facebook solely as a means for posting property information, whereas others focus on facilitating customer engagement.
Research limitations/implications
Literature related to the effectiveness of social media as a marketing tool within the hospitality industry is severely limited, thus this research highlights the challenges some hotels are experiencing with maximizing the reach of their Facebook pages, suggests possible approaches for improvement and makes recommendations for structuring social networking strategies.
Practical implications
Results demonstrated many hotels failed to interact with customers, provide accurate and timely information, and entice prospective purchasers by showcasing the property through photos and videos. Practitioners would be well served to improve upon these aspects to better appeal to consumers and recognize a significant return on investment.
Originality/value
This study investigates the extent to which Facebook is being utilized by the top 100 domestic US hotels. Evaluation criteria included three aspects: content information, property details, and interactions between hotels and customers. Literature related to social network marketing is sparse, thus the present research is intended to provide a basis for future research and guidance for industry professionals to best maximize technological marketing channels.
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Cyrus Ahalt, Craig Haney, Sarah Rios, Matthew P. Fox, David Farabee and Brie Williams
Although the reform of solitary confinement is underway in many jurisdictions around world, isolation remains in widespread use in many jails and prisons. The purpose of this…
Abstract
Purpose
Although the reform of solitary confinement is underway in many jurisdictions around world, isolation remains in widespread use in many jails and prisons. The purpose of this paper is to discuss opportunities for reform in the USA that could also be applied globally.
Design/methodology/approach
A review of the evidence on solitary confinement policies and practices in the USA to develop recommendations for reform with global application.
Findings
Focusing on this evidence, the authors argue that solitary confinement is overused and recommend a multi-level approach available to correctional systems worldwide including: immediately limiting solitary confinement to only those cases in which a violent behavioral infraction has been committed for which safety cannot otherwise be achieved, ensuring the briefest terms of isolation needed to achieve legitimate and immediate correctional goals, prohibiting its use entirely for some populations, regularly reviewing all isolated prisoners for as-soon-as-possible return to general population, including the immediate return of those showing mental and physical health risk factors, assisting individuals who are transitioning out of isolation (either to the general population or to the community), and partnering with medical, public health, and criminal justice experts to develop evidence-based alternatives to solitary confinement for nearly all prisoners.
Originality/value
This paper provides an overview of the evidence supporting an overhaul of solitary confinement policy in the USA and globally where solitary confinement remains in wide use and offers recommendations for immediate steps that can be taken toward achieving evidence-based solitary confinement reform.
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This article focuses on the representations of natural hazards, disasters, gender roles and norms in Makoto Shinkai’s disaster-themed anime films Your Name (2016) and Weathering…
Abstract
Purpose
This article focuses on the representations of natural hazards, disasters, gender roles and norms in Makoto Shinkai’s disaster-themed anime films Your Name (2016) and Weathering with You (2019).
Design/methodology/approach
This article commences with a literature review on disasters, disaster films, gender in disasters and gender in disaster films; then, this article thoroughly investigates the portrayal of disasters and gender in the two films, drawing data from their narratives and plots.
Findings
This article finds that the two films’ depictions of disasters and gender adhere to the traditional patterns observed in Hollywood and Japanese disaster films. The natural hazards and disasters in the two films reflect real-world disasters that occurred in Japan’s recent decades, especially the 3.11 Tohoku earthquake in 2011. Traditional gender figures and prevalent heterosexual expectations in Japanese culture and society deeply influence the two films’ portrayal of gender roles and norms.
Originality/value
Numerous academic works explored Hollywood disaster films, their representations of gender roles and norms in disaster themes. However, few focus on recent Japanese anime films such as Your Name and Weathering with You. This article aims to fill this gap.
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This is an article about the possible lessons for academic freedom that Dühring’s expulsion from the University of Berlin might have for us today. It begins with a brief…
Abstract
This is an article about the possible lessons for academic freedom that Dühring’s expulsion from the University of Berlin might have for us today. It begins with a brief discussion of his strange fate in the English language literature in contrast with his high position in the history of economic thought. It is no surprise that questions of the denial of academic freedom have long been discussed. The remainder of the article is devoted to a discussion of academic freedom since his time and the possible lessons these developments might have for us today. The most important of these is the ancient truism – academic freedom is always under attack from many sides and must be vigorously defended.
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Małgorzata Bartosik-Purgat, Barbara Jankowska and Ewa Mińska-Struzik
The development of new technologies directly contributed to the emergence of advanced instruments, which in turn enabled the rise of new solutions associated with Industry 4.0…
Abstract
The development of new technologies directly contributed to the emergence of advanced instruments, which in turn enabled the rise of new solutions associated with Industry 4.0 (I4.0). These technologies associated with I4.0 are adapted and used by individual users in diverse ways. Many determinants influence this diversity. One of the significant elements impacting such behaviour is age.
The main objective of this chapter is twofold. Firstly, it is to evaluate the differences among the four generational cohorts in how they use I4.0 tools, and secondly, to develop a conceptual framework of interdependencies between diverse I4.0 tools, their use – along with preferences and attitudes – and the generations as a moderate variable that influences the tools' use. In this chapter, we employ an inductive approach and apply the literature studies according to the SALSA method. This research contributes to the existing literature by framing the interdependencies between individuals' attitudes, their use of I4.0 tools and their age.
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Matthew R. Fairholm, Michael K. Dzordzormenyoh and Godlove A. Binda
Trust and culture are common themes in leadership literature and research. The purpose of this paper is it to describe an emergent model of trust-culture leadership from the…
Abstract
Purpose
Trust and culture are common themes in leadership literature and research. The purpose of this paper is it to describe an emergent model of trust-culture leadership from the comments of local government managers in the USA. The environment of local government requires a level of trust between government and citizens. Comments from local government managers suggest trust is also a component of leading public organizations. The elements of the model culled from practical insights serve to both verify and elucidate much of what is found in leadership theory in a local government context.
Design/methodology/approach
This research is based on qualitative interviews of practicing local government managers coupled with an analysis of essays on leadership also written by local government managers.
Findings
The research indicates eight elements of a model divided into three categories (descriptions of leadership in practice, tools and behaviors, and approaches to followers) that help to both describe and perhaps prescribe the work of trust-culture leadership in a local government context.
Originality/value
While some of what is summarized below is found in leadership literature already, the fact that these elements of leadership are intuitive to local government managers and internalized in their practice is significant. Linking both trust and culture in leadership literature is limited, and linking them both to the practical insights of public managers is even more unique. The findings verify that public leaders at the local level actually engage in leadership of a particular sort, that of trust-culture leadership. It highlights the priority of trust in local government administration. The elements of the model serve to offer public managers specific things to focus on to promote trust-culture leadership and suggest to public leadership scholars specific avenues for further investigation.