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This chapter draws on data from two studies, one in Canada and another in the United States, focused on the experiences of pedagogical partnership as described by students traditionally underrepresented and underserved in higher education. These students argue that such collaborations with faculty hold promise for creating more inclusive and responsive practices. Using the concept of epistemic justice, the authors explore how partnerships can facilitate epistemological forms of equity and inclusion by (1) creating more equitable conceptions of knowing and knowledge that open possibilities for (2) fostering students’ confidence in their knowledge and willingness to share it with others. The authors argue that partnerships – in their epistemic, relational, and affective impacts – are one powerful way to recognize underrepresented and underserved students as “holders and creators of knowledge” (Delgado-Bernal, 2002, p. 106) and bring about greater epistemic justice in higher education.

The “build it and they will come approach” is a largely accepted proposition in the library community, particularly in the area of special collections. There is, at times, little critical analysis given to collection development, digitization efforts or information literacy instruction in regard to how these hard-to-serve but research-rich materials might be used in the classroom. Instead, there exists a benevolent know-it-all expert determining which collections warrant preservation, digitization, acquisition and, ultimately, attention. At California State University (CSU) Channel Islands (CI), the user – teachers and students – is the focus of all special collection activities, and we have devised innovative ways to both encourage students and faculty to engage these materials as well as foster their appreciation, awareness and use on campus.

This paper explores three ways that librarians at the John Spoor Broome Library encourage and facilitate the use of primary documents housed in unique collections to support undergraduate student research.

The use of high-impact teaching practices, like undergraduate research, is an important tool in promoting retention and increasing graduation rates, particularly for underrepresented minorities. At CSU CI and the John Spoor Broome Library, engaging students with primary documents is a focus of unique collections work that benefits both students and the Library alike.

Digitization is a key component of most special collections work in the library world today, but perhaps efforts focused on promoting use are lacking. At CI, use is the primary focus of all unique collections work and, thus, could be a model for other libraries and archive departments.

Research readings groups represent a recent innovation in accounting doctoral education that appears to be spreading at research-oriented universities. In this chapter, the authors describe how accounting research readings groups can serve as a mechanism to engage doctoral students in the consumption and discussion of research throughout all phases of the doctoral program. An accounting research readings group supplements the breadth of knowledge gained in doctoral seminars by adding depth of knowledge in a focal research area. The authors offer insights from the educational psychology literature to justify research readings groups as a form of team-based learning and then offer suggestions on the formation and operation of these groups. The authors enumerate the many benefits that these groups afford to both doctoral students and faculty members. The authors also distribute a survey to faculty organizers of the existing accounting research readings groups and share the results of this survey to supplement their advice with firsthand experiences, the authors also share the results of a survey distributed to faculty organizers of existing accounting research readings groups. The authors’ goal is to encourage the use of accounting research readings groups to inspire, foster, and enhance the research culture within accounting departments and doctoral programs.

This chapter explores how a distinctive classroom space – the Multi-Channel Sound Studio – became the focus of a collaborative, interdisciplinary project which simulated the real-world challenges of writing, performing and recording a professional standard radio drama to a tight deadline. Students from six different degree programs combined to create an original production depicting events in the early stages of World War Two. Students had a unique opportunity to work with academics and other students on a live brief project, to exercise their creativity and take the chance to gain vocationally relevant skills. Students learned first-hand the challenges associated with a fast-paced project that had input from multiple voices and a shared responsibility for the successful outcome of a piece of work bound for public exhibition. The discussion and lessons learnt from this project are of value to colleagues interested in pursuing authentic, collaborative and interdisciplinary projects with their students both within and beyond arts-based disciplines.

Diversity education and training have been a standard in higher education for decades now. While it is widely accepted that they can have significant value and impact, there is much uncertainty in how to build programs that deliver in positive ways for increasingly diverse college campuses. The need for contextual application of diversity education makes it difficult to develop a general framework for building such a program. Still, research shows essential theoretical components of diversity education programs that can be critical to the success of these initiatives. How do we take these larger theoretical concepts and ground them within unique higher education environments in ways that meet specific campus needs – needs that exist in the context of the campus, as well as within the larger social, cultural, and political landscape? The model has to be agile enough to respond to both the internal and external factors that shape the campus climate while being true to its theoretical roots. This chapter presents a programmatic framework for building a diversity education certificate program to enhance progress toward achieving institutional change goals, as well as a case study snapshot that demonstrates the practical implications of implementing the framework. The program can drive campus change supporting diversity and inclusion – change that may have been dormant, not supported, or not articulated in ways that result in effective outcomes.

With the aim of discovering the important factors in training staff to use newly installed automated circulation systems, the appropriate libraries in New Zealand were sent a questionnaire in 1988. This asked how libraries had trained their staff, and the outcome of the training in terms of satisfaction with their decisions, sparseness of mistakes after implementation and time taken for staff to attain efficiency after implementation. The most important factors in training were that the vendor should be heavily involved in organizing and carrying out training; training should be given before the system went live; staff should be given detailed training in the whole system; and a number of different training methods should be used. These factors were especially important for libraries installing their first automated system, those installing integrated systems, those with few staff, and those installing their systems in the earlier years of automation; that is, those libraries whose staff have the least background in the system being installed, have the greatest need for excellent training.

Transformative generative artificial intelligence (AI) tools, such as ChatGPT, have revolutionized various sectors, including higher education. Since its release in November 2022, it has gathered attention from academia, scholars, students, regulators and education policymakers. Opinions diverge on whether ChatGPT’s use in academia should be circumscribed or regulated. To offer insights into some of these, this study synthesizes 139 contributions (articles and blogs) authored by instructors, publishers, professors, editors and education journalists in the education domain.

The study uses sentiment analysis and topic modelling to examine the 139 articles and blogs. Drawing on their insights, it firstly explores emotional dimensions of the content. Subsequently, using critical discourse analysis, it integrates them with emerging concerns (what and why), and explicates key processes (how) to inform academia, research, practice and policy.

Drawing on the results obtained from sentiment analysis, the study identifies that the overall sentiments surrounding generative AI tools such as ChatGPT in higher education are more positive (33%) than negative (11%). Using topic modelling, the study further highlights four thematic areas to explore benefits and challenges: perceptions and biases, pedagogical impact, ethical considerations and implementation and adoption.

Limitations include the absence of student perspectives, which may offer deeper insights into perception, pedagogical impacts, and integrity-related issues. Additionally, while findings are applicable across various domains, specialized areas may present differing insights that could refine the conclusions.

Overall, contributors acknowledge the capabilities of generative AI tools like ChatGPT in enhancing students’ productivity. The findings suggest that it is likely to offer significant gains in the education domain, providing several benefits to both teachers and students. Nevertheless, they also consider its limitations, discrimination and bias, copyright infringement, plagiarism, fabricated unauthentic textual content and assessment bias.