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Hossein Olya, Mathilda Van Niekerk, Babak Taheri and Martin Joseph Gannon
Jeeyeon Jeannie Hahm, Karin Weber, Donald Getz and Rhodri Thomas
This article aims to provide a critical review of the articles included in this special issue and highlight their findings and contribution to events, festivals and destination…
Abstract
Purpose
This article aims to provide a critical review of the articles included in this special issue and highlight their findings and contribution to events, festivals and destination management research.
Design/methodology/approach
The article critically reviews methodologies, findings, themes and conclusions offered by each article included in this special issue.
Findings
The articles in the special issue identify the latest thematic trends in events, festivals and destination management research and propose conceptual frameworks for event and festival life cycle trajectories. They build on previous research confirming how accessible tourism and a balanced event portfolio can increase the sustainability and competitiveness of the destination. Based on sound methodologies, they offer specific theoretical and practical implication for the successful planning, marketing and management of events, festivals and destinations. They provide suggestions on how event innovation, participatory sport events, mega sport events, food and wine festivals and meetings, incentives, conferences and events (MICE) can assist in the marketing and branding of the tourism destination.
Research limitations/implications
The articles in this special issue lay the foundation for future research in events, festivals and destination management. Articles in this special issue apply various research methods and analysis, indicating the growth of event and festival research. Research methods and analysis techniques used in the special issue include content/theme analysis, case studies, qualitative studies and questionnaires. The research articles and methodologies used in this issue should help both researchers and industry practitioners.
Originality/value
This study highlights key findings, theoretical and practical implications and contributions of the articles included in this special issue. It provides a holistic view of events, festivals and destination management research and suggests areas for future research.
Details
Keywords
Nedra Bahri-Ammari, Mathilda Van Niekerk, Haykel Ben Khelil and Jinene Chtioui
The purpose of this study is to examine the relationship between satisfaction, congruence, nostalgic connections and trust with reference to brand attachment and behavioral…
Abstract
Purpose
The purpose of this study is to examine the relationship between satisfaction, congruence, nostalgic connections and trust with reference to brand attachment and behavioral loyalty. Behavioral loyalty was examined through the customer’s intention to continue the relationship, as well as proselytism and resistance upwards of the price in the luxury restaurant sector.
Design/methodology/approach
A questionnaire was developed and distributed via email and different Facebook groups which specialized in the luxury restaurant sector in Tunisia. A total of 310 questionnaires were completed and structural equation modeling with AMOS was used to test the hypothesis.
Findings
The findings suggest that brand attachment clearly explains the behavioral loyalty of consumers because it contributes toward maintaining the relationship with the brand in terms of repetitive buying behavior. Only satisfaction and nostalgic connection was found to influence brand attachment and satisfaction has a bearing on proselytism. Brand attachment in turn influences the intention to continue the relationship and the resistance to upward pricing, but not toward proselytism.
Practicalimplications
The managerial implications can guide managers toward enhancing the behavior loyalty of customers through better relational marketing practices.
Originality/value
The research is original in terms of conceptualizing and empirically testing the relation between brand attachment and behavior loyalty within the luxury restaurant sector with a specific focus on Tunisia. This study is one of the first to examine the relationship between brand attachment and behavioral loyalty in the restaurant sector.
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Keywords
Jeeyeon Jeannie Hahm, Karin Weber, Donald Getz and Rhodri Thomas