Maryam Saeidi, Mahsa Delshad Siyahkali, Hossein Moradinasab and Gholamhossein Naseri
This study aims to explore how users’ movement is influenced by different hospital ward layouts, by using space syntax theory. This study also compared four circulation patterns…
Abstract
Purpose
This study aims to explore how users’ movement is influenced by different hospital ward layouts, by using space syntax theory. This study also compared four circulation patterns to find the best one for the study goal.
Design/methodology/approach
The authors used both qualitative and quantitative methods to study how users’ wayfinding in hospitals depends on various indicators and factors. The study used Depth Map software to do case studies and then analyzed the indicators from theoretical foundations and used the Pearson Test to check the correlation between indicators. This study also looked at Iran’s Ministry of Health standards for ward layouts. Finally, the results obtained from the research data were compared to achieve a suitable model based on the research objectives.
Findings
The linear-patterned plan was the best for easy wayfinding and accessibility among four patterns. The optimal hospital circulation patterns can improve wayfinding and reduce wayfinding problems and user movement.
Originality/value
By pioneering space syntax in hospital research, this study unveils the novel interaction between path architecture and user movement. It gives new insights into current trends, helping architects, administrators and policymakers improve health-care design, efficiency and patient experience.
Details
Keywords
Shanza Maryam Khan and Shahzad Akhtar
The study investigates the impact of competition and concentration on bank risk-taking behavior and stability in the South Asian Association for Regional Cooperation (SAARC…
Abstract
Purpose
The study investigates the impact of competition and concentration on bank risk-taking behavior and stability in the South Asian Association for Regional Cooperation (SAARC) region.
Design/methodology/approach
Data from 100 banks from 2013 to 2021 was analyzed using dynamic and static measures by using dynamic system GMM.
Findings
Results showed that higher competition reduces stability, while concentration in the banking sector produces stability and reduces risk-taking behavior. The findings suggest that regulatory agencies should take different actions based on the degree of banking market concentration to enhance banking sector stability in the SAARC area.
Practical implications
The research helps regulators and decision-makers establish capital requirements at levels that would prevent banks from increasing their risk-taking in order to boost profits and, therefore, reduces hazardous practices that might increase the risk.
Originality/value
The research helps establish capital requirements to prevent banks from increasing risk-taking to boost profits and avoid hazardous practices that could increase nonperforming loans and bank failure risks.
Details
Keywords
Satar Rezaei, Behzad Karami Matin, Mohammad Hajizadeh, Ali Soroush, Zahra Mohammadi, Maryam Babakhany and Khadije Jamshidi
Education is a human right and access to high quality education is key to sustainable socioeconomic development. Improving the quality of higher education institutes is essential…
Abstract
Purpose
Education is a human right and access to high quality education is key to sustainable socioeconomic development. Improving the quality of higher education institutes is essential for generating the productive human resources. Assessing the quality of higher education from the students’ perspective can be considered a crucial factor in the monitoring of service quality in universities. The purpose of this paper is to evaluate the quality of educational services in a higher education institute, the Kermanshah University of Medical Sciences (KUMS), in the west of Iran.
Design/methodology/approach
A multistage sampling method was used to select 346 students from the KUMS, who were enrolled in the second semester of the academic year 2015-2016. The SERVQUAL questionnaire was used to gather data on students’ perceptions and their expectations about the quality of educational services. The authors used a statistical significance level of 0.05 to examine the gap between the students’ expectations and their perceptions of service quality in five dimensions, namely tangibles, responsiveness, reliability, empathy and assurance.
Findings
The results showed that there was a negative service quality gap in all five dimensions. The overall mean score of students’ expectations and their perceptions was 3.19±0.44 and 2.4±0.45, respectively. The score gap between the overall mean score of perceptions and expectations of students was −0.79, which was statistically significant (p<0.0001). The highest and lowest quality gaps were related to the assurance (−0.84) and tangible (−0.70) dimensions, respectively.
Originality/value
The study indicated that the quality of educational services provided in the KUMS did not meet students’ expectations in five dimensions of service quality. Thus, it warrants further investigations to determine how to improve the quality of educational services in higher education institutes such as the KUMS.