Bardia Naghshineh and Maryam Lotfi
Supply chain resilience (SCR) has recently become an important issue for organizations all around the world. In order to decrease the risk of failures, managers and decision…
Abstract
Purpose
Supply chain resilience (SCR) has recently become an important issue for organizations all around the world. In order to decrease the risk of failures, managers and decision makers are constantly looking for practices to enhance SCR. The purpose of this paper is to propose a research model that mainly focuses on the effect of information sharing (IS) to enhance SCR.
Design/methodology/approach
Survey method is used in this research. Data were collected from the supply chain, procurement, executive and IT managers of 82 of Tehran’s stock exchange production companies. Structural equation modeling with SmartPLS3 software is used to analyze the collected data.
Findings
Research results show that IS significantly enhances SCR.
Research limitations/implications
Data were collected at one point in time, and therefore a longitudinal study can further investigate the results of this study. The research was carried out in production companies in Iran. Future research can examine the research model in other industry sectors, e.g. services, in other countries to validate the accuracy of the findings.
Practical implications
The findings of this research should help managers, and decision makers create more resilient supply chains for their own and partners’ organizations.
Originality/value
The research model provides insightful results regarding the significance of IS in the SCR context.
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The COVID-19 outbreak highlights that many supply chains are exposed to unforeseen disruptions, that risks are unavoidable, and that the international nature of supply chains can…
Abstract
Purpose
The COVID-19 outbreak highlights that many supply chains are exposed to unforeseen disruptions, that risks are unavoidable, and that the international nature of supply chains can seriously disrupt normal operations. Therefore, the need for Supply Chain Resilience (SCRES) is more imperative than ever. Furthermore, collaboration in supply chains may have benefitted the response to the COVID-19 outbreak. The aim of this research is to gain a deeper understanding of how collaboration with both types of horizontal and vertical collaboration in the supply chain affects its resilience.
Design/methodology/approach
A thematic analysis of the literature is used to investigate the concepts of both vertical and horizontal collaboration and supply chain resilience separately, then integrating identified themes to understand the relationship between them through a thematic map.
Findings
The thematic analysis indicates that the more firms collaborate in the supply chain, the more resilient they will be. Furthermore, both horizontal and vertical collaboration between supply chain partners will enhance resilience. This relationship is positively moderated by governance in the partnership and negatively moderated by competition in the partnership.
Originality/value
This is one of the first papers to provide in-depth insights into how collaboration, with both types of horizontal and vertical collaboration, affects supply chain resilience. Neither of previous articles provide an understanding of how both types of collaboration enables supply chain resilience.
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Maryam Lotfi and Soroosh Saghiri
Regarding today’s volatile and turbulent markets accompanied by natural disasters and political upheavals, being resilient has become crucially important for many firms. It is…
Abstract
Purpose
Regarding today’s volatile and turbulent markets accompanied by natural disasters and political upheavals, being resilient has become crucially important for many firms. It is widely accepted that the firm’s operations need to be cost efficient as well as customer responsive. Lean and agile have been proven to be pertinent strategies toward efficiency and responsiveness. But the operations also need to be resilient against disruptions to quickly return to their original state or even a better one. While the question of how leanness and agility impact operational performance outcomes has been researched, the question of how resilience can boost operational performance outcomes is yet to be investigated. The purpose of this paper is to show how resilience is distinguished from leanness and agility. It then examines the impact of resilience, along with leanness and agility, on operational performance outcomes.
Design/methodology/approach
A structural model is drawn up based on the literature to relate lean, agile and resilient practices to performance outcomes. Leanness, agility and resilience are measured through bundles of practices and operational performance outcomes are measured in terms of cost, quality, delivery, flexibility and time to recovery. The model is tested using SPSS 19 and AMOS 19 based on the data collected via survey from a sample of 151 automotive parts suppliers.
Findings
The results show that a higher level of resilience will lead to a better performance in terms of delivery, cost and time to recovery, while it does not have a significant impact on flexibility performance. Regarding leanness, the results confirm that lean operations positively affect cost, delivery and flexibility performances. The results also reject the hypothesis stating that higher level of leanness will lead to worse recovery performance, inferring that higher level of leanness leads to better time to recovery performance (i.e. helps time to recovery reduction).
Originality/value
The present research emphasizes the importance of operations resilience and demonstrates its contribution, alongside leanness and agility, to operational performance. The developed structural model contributes to the nascent theories around resilience, and the use of empirical data makes the results valuable practically. This may inform operations strategy decisions in terms of the results expected from resilience, leanness and agility.
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Maryam Lotfi, Maneesh Kumar, Vasco Sanchez Rodrigues, Mohamed Naim and Irina Harris
This study aims to explore how horizontal collaboration can help small and micro enterprises within the drink sector through the relational theory lens.
Abstract
Purpose
This study aims to explore how horizontal collaboration can help small and micro enterprises within the drink sector through the relational theory lens.
Design/methodology/approach
The use of qualitative research methods, including focus groups and interviews, facilitated understanding the horizontal collaboration in micro and small companies within the Welsh brewery industry. Data collection involved conducting three focus groups and 13 interviews within the Welsh brewery sector in the UK. The collaboration phenomena were explained using the three elements of relational theory: relational rents, relational capitals and relational governance.
Findings
Micro and small enterprises in the drink sector use collaborative initiatives in building new capabilities to generate relational rents. In addition, relational capitals and relational governance mechanisms were identified to support the horizontal collaboration among these enterprises.
Research limitations/implications
The focus is on only one part of the drinks industry, i.e. the brewery industry; therefore, this study could be extended to other industries within the drink sector or across manufacturing industries.
Practical implications
The micro and small enterprises can collaborate to achieve relational rent, but this collaboration requires strong relational capitals, such as trust. These partners need to change informal governance mechanisms that already exist towards more contractual formal mechanisms.
Originality/value
Prior research has largely focused on vertical collaboration, with limited studies using the relational theory lens to explicate horizontal collaboration phenomena and no previous research in the context of micro and small companies. Relational rents, relational capitals and relational governance mechanisms are studied to provide insights into an effective collaboration in this context.
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Ali Rezaeian, Maryam Tehrani and Nyma Lotfi Foroushani
The purpose of this paper is to clarify the effect of communication satisfaction (CS) on employees’ organizational citizenship behaviors (OCBs), considering the role of…
Abstract
Purpose
The purpose of this paper is to clarify the effect of communication satisfaction (CS) on employees’ organizational citizenship behaviors (OCBs), considering the role of organizational trust as a mediating variable within the Iranian cultural context.
Design/methodology/approach
This paper builds a conceptual model, based on literature review, to illustrate the effect of communication satisfaction on employees’ OCBs within the Iranian national context. Out of 194 questionnaires distributed among the employees of Iranian Water Resources Management Company, one of the well‐recognized companies in the Iranian water industry, 173 filled in the questionnaires completely.
Findings
The paper addresses the main components forming communication satisfaction, organizational trust and OCBs referring to the role of Iranian cultural dimensions. The result of analyzing the research model by using structural equation modeling (SEM) technique shows that communication satisfaction has a positive effect on organizational trust. It also depicts that organizational trust has a positive effect on OCBs and organizational trust plays a mediating role in the relationship between communication satisfaction and OCBs in an Iranian organization.
Originality/value
The authors developed a new conceptual model based on the literature review and field research to present novel insights into the role of in‐group collectivism, institutional collectivism, human orientation and high‐low cultural context as important cultural dimensions in the study of communication satisfaction, organizational trust and OCBs.
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Maryam Eghbali-Zarch, Reza Tavakkoli-Moghaddam, Kazem Dehghan-Sanej and Amin Kaboli
The construction industry is a key driver of economic growth. However, the adverse impacts of construction and demolition waste (CDW) resulted from the active construction…
Abstract
Purpose
The construction industry is a key driver of economic growth. However, the adverse impacts of construction and demolition waste (CDW) resulted from the active construction projects on the economy, environment, public health and social life necessitates an appropriate control and management of this waste stream. Developing and promoting the construction and demolition waste management (CDWM) hierarchy program at the strategic level is essential.
Design/methodology/approach
This study aims to propose a hybrid decision model that hybridizes the Integrated Determination of Objective Criteria Weights (IDOCRIW) and weighted aggregated sum product assessment (WASPAS) under a fuzzy environment.
Findings
The proposed method ranks the potential strategic alternatives by the sustainable development criteria to improve the performance of CDWM. As indicated in the results, the fuzzy approach in the decision-making process enables the transformation of linguistic variables into fuzzy numbers that show uncertainty and ambiguity in real-world systems. Moreover, the close correlation between the final ranking of the proposed methodology and the average priority order of the strategic alternatives obtained by five different multi-criteria decision-making (MCDM) methods implies the validity of the model performance.
Practical implications
This proposed model is an appropriate tool to effectively decide on the development of CDWM from a strategic point of view. It aims to establish an MCDM framework for the evaluation of effective strategies for CDWM according to the indices of sustainable development. Implementing proper operational plans and conducting research in CDWM has the highest priority, and enacting new and more stringent laws, rules and regulations against the production of CDW has secondary priority. This study contributes to the field by optimizing the CDWM by applying the top-priority strategies resulted from the proposed fuzzy hybrid MCDM methodology by the decision-makers or policy-makers to reach the best managerial strategic plan.
Originality/value
In the proposed methodology, the IDOCRIW technique is utilized and updated with the triangular fuzzy numbers for the first time in the literature to derive the weights of sustainable development criteria. The fuzzy WASPAS method is utilized for evaluation and providing a final ranking of the strategic alternatives.
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Sana Rhoudri and Lotfi Benazzou
This paper aims to examine the antecedents of adoption intention of profit-sharing investment deposits (PSID) among Moroccan customers.
Abstract
Purpose
This paper aims to examine the antecedents of adoption intention of profit-sharing investment deposits (PSID) among Moroccan customers.
Design/methodology/approach
Applying an extended version of diffusion of innovation (DOI) theory and using a non-probability sampling technique with convenience approach, a quantitative survey was developed and administered to 171 Islamic banking users. Structural equation modeling was then used to evaluate the significance of relationships between the various variables under study using SPSS 21.0 and AMOS 26.0 statistical packages.
Findings
Empirical findings of the structural analysis indicated a significant direct relationship between adoption intention and six out of seven variables: perceived relative advantage, perceived compatibility, perceived complexity, perceived risk, religiosity and social influence, all of which had a significant effect on Moroccan customers’ intention to invest their funds in profit-sharing based deposit instruments, whereas customer awareness exerted an insignificant positive effect.
Research limitations/implications
The absence of a longitudinal study tracking the actual adoption behavior is the main limitation of this study. Furthermore, data were collected solely from Islamic banking users. Finally, despite being insightful, the empirical findings should be generalized with caution since the sample was purposely selected by the banks’ management.
Practical implications
This study implied that participatory banks should pay substantial attention to risk perceptions, as PSID adoption intention is typically inhibited by high perceived risks associated with these products. Moreover, this study provides great indications to Moroccan regulators and policymakers on a number of issues related to this emerging business.
Originality/value
To the best of the authors’ knowledge, this paper represents the first attempt to confirm the effectiveness of the Rogers’ DOI in examining the intention to adopt a financial innovation in the Moroccan context. It is also the first of its kind to address customers’ apprehensions regarding profit-sharing investment products.
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Maryam Dastoorpoor, Narges Khodadadi, Seyed Hamid Borsi, Farkhondeh Jamshidi, Alireza Babaei Farsani and Mehrdad Noorzadeh
Prisoners are at greater risk of infectious diseases compared to the general population. While imprisoned, it is often difficult to observe Coronavirus 2019 (COVID-19) prevention…
Abstract
Purpose
Prisoners are at greater risk of infectious diseases compared to the general population. While imprisoned, it is often difficult to observe Coronavirus 2019 (COVID-19) prevention strategies such as social distancing. To the authors’ knowledge, no study has been conducted worldwide to examine the condition of female prisoners with COVID-19. Therefore, this study aims to investigate the epidemiological, clinical and imaging characteristics of prisoners with COVID-19 in Ahvaz Women’s Prison (southwest, Iran).
Design/methodology/approach
The data for this descriptive cross-sectional study was collected using a checklist including epidemiological information, clinical symptoms, X-ray and computed tomography scan findings of the chest, underlying diseases and the final status of all female prisoners whose COVID-19 test was positive.
Findings
This study included 139 female prisoners with COVID-19 with a mean age of 37.19 ± 12.67 years. The most common underlying diseases were hypertension (14.4%), obesity (10.8%) and chronic obstructive pulmonary disease (9.4%). The most common symptoms at the onset of the disease were myalgia (59.0%), cough (41.0%) and dyspnea (37.4%). The most common radiological symptoms were ground-glass opacity (12.9%) and atelectasis (7.2%). In terms of extension of involvement, both lungs were involved in 8.6% of patients. In terms of zonal involvement, the lower lobes were more involved (8.6%). In terms of involvement position, the most common was sub-pleural (10.1%). None of the patients died.
Originality/value
Because the incidence, morbidity and mortality rate of COVID-19 in the prison population are likely to differ from those of the public. This study sought to investigate the situation of prisoners with COVID-19 in Ahvaz Prison, Khuzestan Province. To the best of the authors’ knowledge, this is the first worldwide study in this regard in women’s prisons.
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Maryam Nakhoda and Samaneh Tajik
The purpose of this paper is to study the factors influencing the resistance of the employees of Tehran University libraries to technological changes. Through achieving this aim…
Abstract
Purpose
The purpose of this paper is to study the factors influencing the resistance of the employees of Tehran University libraries to technological changes. Through achieving this aim, it attempts to provide a suitable understanding of these factors for the managers so that they would be able to reduce the resistance to change among the employees of university libraries.
Design/methodology/approach
This study is a descriptive survey in its data collection method. Based on the review of the literature, a questionnaire on resistance to technological changes was devised (Cronbach’s α coefficient being 93 percent). The questionnaire was distributed among 128 of the employees in the technology section of Tehran University libraries, and the achieved data were analyzed using an SPSS and PLS.
Findings
The findings achieved through a confirmatory factor analysis showed 11 elements of ambiguity, threat of the current situation, habit, lack of interest, the need for relearning, unsuitable understanding, inefficient rewarding system, emotional reactions, lack of interest understanding, inflexibility of the beliefs and feeling of being a veteran in the organization, which influence the resistance of the employees of the university libraries, among them the inefficient rewarding system ranks first and the unsuitable understanding ranks last.
Originality/value
In this research, an attempt is made to identify the resistance to technological changes shown by the employees of Tehran University libraries, which can be a guide for library managers to improve the changing process in their libraries. Influencing factors of resistance to change which had been identified by other research works were examined here regarding the circumstances of Tehran University Libraries.
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Mansour Abedian, Atefeh Amindoust, Javid Jouzdani and Maryam Hejazi
The purpose of the study is to assess manufacturing firm performance indicators using a reasonably comprehensive integrated BSC-Game model to empirically determine the importance…
Abstract
Purpose
The purpose of the study is to assess manufacturing firm performance indicators using a reasonably comprehensive integrated BSC-Game model to empirically determine the importance of the perspectives and indicators under evaluation and the best combination of indicators.
Design/methodology/approach
After identification of manufacturing indicators of the firm, the Shapley value index is used as the solution of the cooperative game to determine the importance of the perspectives and indicators under evaluation and the best combination of indicators to facilitate the achievement of target goals.
Findings
The game theory approach is used as a technique to rank BSC perspectives of the firm's manufacturing performance. The results reveal that the customers' perspective receives the highest ranking. The knowledge sharing, new technology, customer satisfaction and sale profitability are considered as the best combination of BSC indicators.
Originality/value
The integrated BSC-Game framework, approach and outcomes can be beneficial to practitioners and researchers who aim to select the proper indicators’ policy in manufacturing performance field.