Babak Esmaeilpour Ghouchani, Susan Jodaki, Maryam Joudaki, Alireza Balali and Lila Rajabion
Nowadays, the Internet of Things (IoT) offers new intelligent services and business model opportunities by extending the internet connectivity into physical devices and daily…
Abstract
Purpose
Nowadays, the Internet of Things (IoT) offers new intelligent services and business model opportunities by extending the internet connectivity into physical devices and daily objects. Recently, this technology has had a deep impact on all the aspects of human societies from industry to management and business. Therefore, the purpose of this paper is to predict the impact of using IoT services on the development of electronic business (e-business).
Design/methodology/approach
For evaluating the model’s elements, a questionnaire was designed. It was revised by experts with significant experiences. For statistical analysis, SmartPLS 3.2 is used.
Findings
The findings have confirmed the validity of the proposed model. The results also have indicated that the quality of IoT services (scalability, availability, reliability and ease of use), security of IoT services (trust, reputation, privacy and encryption) and IT knowledge of users (usage skills, awareness, experience and accuracy) have a positive and significant impact on development of e-business. Furthermore, the obtained results have revealed that the operating cost of IoT services (transmission time, storage capacity, functionality and stability) is significantly influenced by the development of e-business.
Research limitations/implications
By capturing a number of important factors in the proposed model, this study can provide a significant theoretical influence for researchers in the related area of interest. In fact, this study provides a worthwhile direction by assessing e-business performance, which, so far, has not been well assessed in many developing countries.
Practical implications
From a practical perspective, the statistical results support the crucial role of the following factors: quality of IoT services, the security of IoT services, operating cost of IoT services and IT knowledge of users. Hence, aspects relating to these factors must be the focus of attention of any organization in their endeavor to development of e-business.
Originality/value
This study meaningfully contributes to the knowledge and literature by focusing more on development e-business and IoT as original technology for further understanding, investigating other important features and applying advanced statistical analyses technique. By doing so, this study was able to develop the current understanding regarding the main aspects of development e-business and IoT services.
Details
Keywords
Mohsen Pakdaman, Sara Geravandi, Ali Hejazi, Mobin Salehi and Mahboobeh Davoodifar
Currently, the health system is a treatment-oriented system focused on service providers. In this system, the main focus is on the health market, with little attention on insured…
Abstract
Purpose
Currently, the health system is a treatment-oriented system focused on service providers. In this system, the main focus is on the health market, with little attention on insured. One way to get out of existing conditions is to empower the insured in order to involve them actively in maintaining and improving health. The paper aims to discuss these issues.
Design/methodology/approach
This qualitative study was done using the content analysis method. Based on the purposive sampling method and theoretical saturation criterion, 24 individuals including 12 health insurance experts and 12 insured participated in the study in 2018. The semi-structured interview method was used to collect data. Data were analyzed using MAXQDA10 software.
Findings
Having analyzed the interviews, 750 codes were obtained. These codes were categorized into two categories of “insurance experts” and “insured” and ten subcategories of “informing and educating, cost reduction, intersectional activities, expectations from the insured, services package, access to services, inability to pay costs, participation, and expectations from the insurance organization.”
Originality/value
This qualitative study was conducted to assess and determine the effective strategies for empowering the insured under health insurance. The results of this study are helpful to the health insurance organizations and health decision makers to detect the effective ways to develop the quality of insurance services, improve the status of insured, and increase access to health care goods and services.