This chapter explores the attributes that made Mary Kay Ash a global success – attributes that helped her build a global cosmetics empire at a time when strong, successful female…
Abstract
This chapter explores the attributes that made Mary Kay Ash a global success – attributes that helped her build a global cosmetics empire at a time when strong, successful female entrepreneurs were almost unheard of. Mary Kay’s can-do spirit led her to create a company that enriched – and continues to enrich – millions of women’s lives around the globe. Her example, her teachings, her legacy live on today, and that legacy has inspired countless entrepreneurs, leaders, and business students. The qualities she exhibited remain an important part of Mary Kay’s legacy: imagination, passion, determination, integrity, courage, and compassion. Although those qualities were innate in Mary Kay, they resonate today as guidelines for others to follow in shaping their own careers – or their own empires. Mary Kay’s path was never easy, but she met every challenge she faced with grit and determination. Because she shaped her own path against all odds in a way that was uniquely her own, those who study her methods today can benefit from the examples she set, and her footsteps can lead others on their way to a rich, rewarding future.
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This paper seeks to document and provide detailed information about physical space, technology resources and the service model for the NCSU Libraries' Learning Commons (LC). The…
Abstract
Purpose
This paper seeks to document and provide detailed information about physical space, technology resources and the service model for the NCSU Libraries' Learning Commons (LC). The LC was scheduled to open on March 12, 2007 and will be a state‐of‐the‐art facility. The objective is to share information and best practices with academic libraries developing their own Commons.
Design/methodology/approach
The article includes a brief overview of the East Wing Renovations Project at the D.H. Hill Library as well as a profile of and interview with Joe Williams, Director of the Learning Commons at the NCSU Libraries.
Findings
Creative design of space, technology resources and services makes academic libraries central to the learning and research process.
Research limitations/implications
The piece is representative of one library only.
Practical implications
The article will encourage academic libraries to rethink their role in the learning process. The piece also provides practical information about technology trends in academic libraries and will be of particular use to libraries that are planning renovations projects.
Originality/value
The piece documents the creation of an innovative Learning Commons by a leading academic research library.
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While there is extensive research on emotion in the workplace and on information and communication technology (ICT) implementation, largely ignored is the emotionality of ICT…
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While there is extensive research on emotion in the workplace and on information and communication technology (ICT) implementation, largely ignored is the emotionality of ICT implementation and change management more generally, even though the emotional experience of such processes is critical to their success. The current paper integrates insights from research on emotion at work and the social construction of technology to demonstrate the role of emotion in ICT‐based organisational change through a case study of a not‐for‐profit organisation’s implementation of a Webbased case management system. In particular, it is argued that emotions and new ICT systems are experienced as ambiguous phenomena, which makes people susceptible to influence through interaction. Furthermore, such interaction to negotiate meanings for the emotional experience of ICT implementation is critical to its success.
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Arunachalam Narayanan and Gordon D. Smith
9 million Thin Mints are made every day. In 2015, there was a spike in orders causing production shortages. In this case, students will evaluate how the CEO of Girl Scouts of San…
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9 million Thin Mints are made every day. In 2015, there was a spike in orders causing production shortages. In this case, students will evaluate how the CEO of Girl Scouts of San Jacinto Council, Mary Vitek, can mitigate the risk of supply disruption and utilize strategic sourcing in order to avoid any further shortages.
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RECENTLY Thomas Waide & Sons Ltd, a Leeds firm of colour printers, Rcelebrated their centenary and published a book recording their 100 years of existence.
Mary Canning and Brendan O'Dwyer
This paper aims to advance understanding of the disciplinary decision‐making process underpinning the professional ethics machinery employed by professional accounting…
Abstract
Purpose
This paper aims to advance understanding of the disciplinary decision‐making process underpinning the professional ethics machinery employed by professional accounting organisations, using elements of francophone organisational analysis to examine the influence of the key formal organisational components established by the Institute of Chartered Accountants in Ireland (ICAI) to administer its disciplinary decision‐making process up to December 1999.
Design/methodology/approach
The paper uses evidence gathered from a series of in‐depth interviews with members of the ICAI disciplinary and investigation committees.
Findings
Illuminates the internal tensions and conflicts permeating the disciplinary decision‐making process of the ICAI and the influence key organisational components have on resolving these conflicts through their encouragement of decision making driven by a preferred reasoning or logic of action.
Research limitations/implications
The evidence presented questions the public interest proclamations of the ICAI with respect to its disciplinary procedures pre‐December 1999. It further exposes the tensions between profession protection and society protection motives in the disciplinary decision making of accounting bodies.
Originality/value
This paper represents a first attempt at getting inside the disciplinary decision‐making process of a professional accounting body to examine the process using the voices of process participants.
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Brendan O'Dwyer and Mary Canning
The purpose of this paper is to examine the operation of the Institute of Chartered Accountants in Ireland's (ICAI) complaint process from the complainant's perspective. The…
Abstract
Purpose
The purpose of this paper is to examine the operation of the Institute of Chartered Accountants in Ireland's (ICAI) complaint process from the complainant's perspective. The findings are interpreted drawing on key elements of Parker's private interest model of professional accounting ethics, particularly the private interest roles of professional authority and professional insulation.
Design/methodology/approach
The primary evidence used is drawn from numerous sources. These include: extensive “private” documentation comprising original correspondence between the complainant in the case examined (or his advisors) and various representatives of the ICAI spanning a five‐year period; detailed supporting documentation included with this correspondence; Independent Experts' Reports on the complaints submitted; and in‐depth interviews with the complainant prior to, during, and post the examination of the documentary evidence.
Findings
The paper reveals how high levels of professional authority and professional insulation worked in tandem to prevent complaints entering the complaint process and deny the complainant reasons for decisions taken. It demonstrates how a key structural barrier in the complaint process, the screening role of the professional accounting body's secretary, created a complainant impression of a process concerned primarily with protecting members' interests. Subsequent to complaint process changes, an erosion of professional insulation is unveiled. However, this proves fleeting and, in response to persistent complainant challenges to heightened demonstrations of professional authority, the degree of professional insulation intensifies further.
Research limitations/implications
The paper focuses on a specific case where the complainant was dissatisfied with the ICAI's procedures. It reveals the extent to which complainants using professional body complaints procedures may, often by virtue of the structures in place, feel that profession protection motives are overriding purported concerns for society protection.
Originality/value
The paper extends and advances the literature examining professional accounting body disciplinary and complaint procedures. Prior research investigating the operation of these procedures has neglected to examine complaint processes in depth to inform their evaluations, particularly from the perspective of potential users of these processes.
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Mary Canning and Brendan O’Dwyer
The primary aim of this study is to examine the descriptive power of the private interest model of professional accounting ethics developed by Parker in 1994. This examination is…
Abstract
The primary aim of this study is to examine the descriptive power of the private interest model of professional accounting ethics developed by Parker in 1994. This examination is undertaken over an extended time period in the Irish context. It develops prior research which concluded that the operation of the professional ethics machinery of the Institute of Chartered Accountants in Ireland (CAI) facilitated private interest motives on the part of the ICAI. The paper draws on evidence regarding three critical events occurring outside the disciplinary process of the ICAI but impacting directly on its operation as well as on perceptions from within the process. The discourse surrounding the disciplinary process from 1994 to 2001 is examined using media coverage and ICAI pronouncements. This is augmented with in‐depth interviews held with members of the ICAI disciplinary committees. The analysis provides evidence of pockets of support for the descriptive power of Parker’s model but also illustrates how the rigid and static nature of the separate roles depicted within the model can often fail to capture the complexity of the various changes occurring over the period examined. The study presents evidence which challenges the proposed interrelationships between the various private interest roles depicted in the model and makes some suggestions for the modification of the model, particularly the interrelationships depicted therein.
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The Plant Breeding Institute was founded in 1912, as the Cambridge University Plant Breeding Institute, under the directorship of Sir Rowland Biffen, who had demonstrated by that…
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The Plant Breeding Institute was founded in 1912, as the Cambridge University Plant Breeding Institute, under the directorship of Sir Rowland Biffen, who had demonstrated by that time that Mendel's newly discovered laws of heredity were applicable to characters of agricultural importance and had proved this by the introduction of the winter wheat variety Little Joss. During the next forty years, the Institute was principally concerned with work on the improvement of the cereal crops and produced such varieties as the winter wheats Yeoman and Holdfast and the barleys Pioneer and Proctor. Shortly after the 1939/45 war, it was decided to expand the work of the Institute. As a result its official connection with the University of Cambridge was broken, and it was established as a grant‐aided institute under the Agricultural Research Council in new premises at Trumpington, two miles south of Cambridge. These were opened by the Minister of Agriculture in 1955.