Mary C. Kurian, Shalij P.R. and Pramod V.R.
The purpose of this paper is to demonstrate the application of analytic network process (ANP) as a methodology to make multiple criteria decision in selecting the most appropriate…
Abstract
Purpose
The purpose of this paper is to demonstrate the application of analytic network process (ANP) as a methodology to make multiple criteria decision in selecting the most appropriate maintenance strategy for organizations with critical manufacturing requirements.
Design/methodology/approach
Maintenance strategy selection problems are multiple criteria decision making (MCDM) problems which consist of many qualitative and quantitative characteristics. For solving MCDM problems, the ANP is highly recommended as it considers the interdependent influences among and between the various levels of decision attributes. In this research paper, the ANP method is used to select the optimum maintenance strategy in a cement industry in India.
Findings
The ANP method can be used as an effective tool for the evaluation of possible alternatives in maintenance strategy decision problems by considering the dependency among the strategic factors.
Research limitations/implications
As illustrated in this paper, ANP method can also be used in other industries for adopting the optimum maintenance strategy to enhance the business performance by decreasing the losses associated with equipment effectiveness.
Practical implications
The major contribution of this research is the successful development of the comprehensive ANP model for the cement plant. ANP model incorporates diversified variables of the cement plant supply chain and includes their interdependencies. The proposed ANP model in this paper, not only guides the decision makers in the selection of the best services but also enables them to visualize the impact of various criteria in the arrival of the final solution.
Social implications
The model can be extended to certain other manufacturing sectors as the future scope of research and may assist in obtaining a clear idea regarding the status of current maintenance strategies. It should be carried out with a larger number of firms in India focusing on small and medium firms to confirm these results and reinforce their applicability to these kinds of firms. Studies of such a nature would help in identifying successful organizational factors or successful maintenance practices that lead to superior performance.
Originality/value
This paper explores the value of implementing ANP as a decision making method in maintenance strategy, which is currently not a prevalent method.
Details
Keywords
Ibrahim M. Mkheimer, Kareem M. Selem, Ali Elsayed Shehata, Kashif Hussain and Marta Perez Perez
This study investigates the relationship between leaders' ethical behaviors and internal whistleblowing among hotel employees through the mediation role of organizational…
Abstract
Purpose
This study investigates the relationship between leaders' ethical behaviors and internal whistleblowing among hotel employees through the mediation role of organizational virtuousness. According to the conceptual framework, ethical leadership creates a virtuous workplace and encourages whistleblowing.
Design/methodology/approach
A survey approach with responses of 442 employees from Egyptian five-star hotels was used. Structural equation modeling (SEM) was used to test the hypotheses proposed based on leader–member exchange (LMX) and ethical leadership theories.
Findings
Ethical leadership has a favorable impact on organizational virtuousness and, as a result, has a significant impact on whistleblowing intention. The ethical leaders–subordinates' intents to whistleblow association partially mediated organizational virtuousness. To assist them in reporting ethics violations, most hotel employees require organizational characteristics, such as organizational climate and psychological empowerment, in addition to individual characteristics, such as moral bravery and ethical efficacy.
Originality/value
The conceptual framework of this paper adds a new guide for future research related to the hospitality literature, which is how employees' intent to internal whistleblowing. As such, senior management should serve as a moral role model for hotel employees, inspiring them to be moral and allowing them to participate in decision-making.
研究目的
本研究擬透過組織德行所扮演的仲介角色,去探討領導者的道德行為與酒店員工間內部舉報的相互關係。根據有關的概念框架,領導倫理會為機構創造一個富有道德的工作場所,以及鼓勵員工互相舉報不當的行為。
研究設計/方法/理念
研究採用調查方法進行,數據來自442名於埃及五星級酒店工作的僱員的回覆。研究人員以結構方程模型來測試研究的假設 - 研究的假設乃根據領導者-成員交換理論和倫理型領導理論而提出的。
研究結果
領導倫理會給組織美德帶來積極的影響,因此,領導倫理也會給舉報動機帶來重要的影響。領袖-下屬舉報合夥人合乎道德的動機,對組織美德起著仲介作用。若要酒店僱員舉報違反道德規範的行為,除了僱員須有個人特質、如道德勇氣和倫理效能等之外,酒店亦須具備一些組織特徵、如組織氛圍和心理賦權等。
研究的原創性/價值
本研究的概念框架,給探討僱員作內部舉報行為的動機的學者提供新的指引,為餐旅業的研究提供方向。組織的高級管理人員應以身作則,為僱員建立道德典範,鼓勵他們遵循道德規範而行事,並容許他們參與決策。
Details
Keywords
Michelle Russen, Mary Dawson and Tiffany Legendre
The stereotypical assumptions of what it means to be hegemonically masculine and to be a leader are aligned in current society, potentially creating role incongruity for anyone…
Abstract
Purpose
The stereotypical assumptions of what it means to be hegemonically masculine and to be a leader are aligned in current society, potentially creating role incongruity for anyone who does not fit into this definition. The purpose of this study is to investigate whether masculine and feminine leadership traits of men and women hospitality managers affect employees’ intention to trust leaders and organizational attractiveness.
Design/methodology/approach
Explanatory mixed methods were used. First, two experiments (Study 1 = woman manager, n = 137; Study 2 = man manager, n = 117) were conducted with current hospitality employees to test the interaction of masculine versus feminine enactment and the leadership gender composition (3%, 23% or 53% women) on organizational attractiveness and intent to trust the leader. Results did not align with the theories; therefore, three focus groups were held with 13 current hospitality employees.
Findings
Results indicate a shift toward the preference for communal (feminine) characteristics in hospitality leadership with a balance of masculine traits.
Research limitations/implications
The influence of managers’ gender-related behaviors on trust and organizational attractiveness goes beyond their physical gender traits, indicating that gender plays a more crucial role than previously understood.
Originality/value
By using role congruity theory and hegemonic masculinity, this study offers a nuanced understanding of masculine and feminine gender enactment and broadens leadership theory by including the perspectives of nonhegemonic men and assertive women.
Details
Keywords
Lyndsay M.C. Hayhurst, Holly Thorpe and Megan Chawansky
The following classified, annotated list of titles is intended to provide reference librarians with a current checklist of new reference books, and is designed to supplement the…
Abstract
The following classified, annotated list of titles is intended to provide reference librarians with a current checklist of new reference books, and is designed to supplement the RSR review column, “Recent Reference Books,” by Frances Neel Cheney. “Reference Books in Print” includes all additional books received prior to the inclusion deadline established for this issue. Appearance in this column does not preclude a later review in RSR. Publishers are urged to send a copy of all new reference books directly to RSR as soon as published, for immediate listing in “Reference Books in Print.” Reference books with imprints older than two years will not be included (with the exception of current reprints or older books newly acquired for distribution by another publisher). The column shall also occasionally include library science or other library related publications of other than a reference character.
The purpose of this paper is to recount the history of the marketing of the maritime passenger industry (known today as the cruise industry). This is a unique industry that has…
Abstract
Purpose
The purpose of this paper is to recount the history of the marketing of the maritime passenger industry (known today as the cruise industry). This is a unique industry that has survived and thrived for almost 175 years despite dramatic environmental changes. This history focuses on passenger shipping in and out of the USA first from/to European ports, later focusing on cruises from the USA to the Caribbean, today’s most popular cruise destination.
Design/methodology/approach
This study adapts the Hollander et al. (2005) approach and incorporates primary data such as fare lists, advertisements and promotional materials, as well as secondary data from a variety of expert works and government reports.
Findings
This study finds that the industry’s marketing history can be divided into six periods or phases: immigration and luxury (mid-nineteenth century to 1914); World War I (1914-1918); tourism, alcohol and luxury (1918-1939); World War II (1939-1946); jet age emergence (1946-1970); and cruising for all (1970 to the present day). Continuing industry growth; increasing focus on new geographic, and every-smaller demographic and psychographic markets; promotional emphasis on cuisine and activities; and positioning as a mass-consumed luxury are trends for the future.
Research limitations/implications
Space constraints limit the information mostly to Europe-to-North America sailings of British and German transatlantic lines early in the paper, and to USA-to-Caribbean cruises in later phases.
Practical implications
This study illustrates how an industry can completely reinvent all elements of its marketing strategy in response to changing social and technological forces. It adds to a growing body of industry marketing histories.
Originality/value
Although much has been written about maritime history, no known work has examined the history of the marketing of the maritime passenger industry. It augments the growing body of industry-specific marketing histories.
Details
Keywords
We encourage you to always indicate the source of your information on orders which you place as a result of an advertisement or other mention in RSR. The extra effort involved…
Abstract
We encourage you to always indicate the source of your information on orders which you place as a result of an advertisement or other mention in RSR. The extra effort involved helps everyone concerned; certainly it helps the journal itself, which receives more in the way of financial support if it proves a good place to advertise, but it also helps each publisher or other organization because, by knowing where to most effectively place advertising, they thereby need to do less of it. In the end, however, libraries and librarians are the ultimate beneficiaries, insofar as periodicals are allowed to preserve lower subscription rates because of the amount of paid advertising they receive, and insofar as publishers and others are enabled to charge less for their products by knowing how and where to advertise them most economically. Recognition of your responsibility in this chain of communication is vitally important, for it directly affects the cost of goods and services which you pay for.
This column has always intended to provide in‐depth, comparative reviews of abstracting services, indexes, serial bibliographies, yearbooks, directories, almanacs and other serial…
Abstract
This column has always intended to provide in‐depth, comparative reviews of abstracting services, indexes, serial bibliographies, yearbooks, directories, almanacs and other serial tools which would normally be housed in reference departments. For the purposes of this column, reference serials are materials which must meet two rather flexible requirements: they must be useful as reference sources and they must be issued as serials or be titles which are superseded periodically by new editions.
The effect of government on our lives is evident when we read newspapers or magazines, watch television or listen to the radio. At the international, national, and local level…
Abstract
The effect of government on our lives is evident when we read newspapers or magazines, watch television or listen to the radio. At the international, national, and local level, decisions are made which ultimately affect many people. To understand the way governments work, political scientists study the principles, processes, and structures of government as well as the political institutions that have developed. This entails a broad range of interests because of the multiplicity and complexity of relations among governments at all levels.
Sarah V. Suiter and C. Danielle Wilfong
The purpose of this paper is to explore women’s experiences in one such social enterprise, and to analyze the ways in which this social enterprise supports and/or undermines its…
Abstract
Purpose
The purpose of this paper is to explore women’s experiences in one such social enterprise, and to analyze the ways in which this social enterprise supports and/or undermines its employees’ health and well-being. Finding and keeping employment during recovery from addiction is a strong predictor of women’s ability to maintain sobriety and accomplish other important life goals. Many treatment organizations have programs that support job readiness and acquisition; however, less priority is placed on the quality of the workplaces and their consequences for continued health and well-being. Social enterprises that exist for the purpose of employing women in recovery have the potential to be health-promoting workspaces, but understanding how health is supported for this particular population is important.
Design/methodology/approach
This paper provides an ethnographic account of Light Collective, a social enterprise run by women in recovery from addiction. Data were collected through 2 years of participant observation, 38 interviews and 2 focus groups. Data were analysed using a grounded theory approach.
Findings
Light Collective provides a health-promoting workplace by keeping barriers to employment low and making work hours and expectations individualized and flexible. Furthermore, the organization creates a setting in which work is developmentally nurturing, provides the opportunity for meaningful mastery and serves to build community amongst women who are often marginalized and isolated in more traditional contexts.
Originality/value
This study contributes to literature exploring the potential for social enterprises to create health-promoting workplaces by focusing the types of workplace commitments required to support a particularly vulnerable population. This study also explores some of the challenges and contradictions inherent in trying to create health-promoting work environments vis-à-vis the constraints of broader economic systems.