Craig M. Becker and Mary A. Glascoff
The purpose of this paper is to encourage the use of ongoing process-based measurement methods, specifically, control charts, as a process measurement tool to guide leadership…
Abstract
Purpose
The purpose of this paper is to encourage the use of ongoing process-based measurement methods, specifically, control charts, as a process measurement tool to guide leadership improvement efforts. The work of Deming will be highlighted while providing a review of measurement methods.
Design/methodology/approach
Organizational leadership requires inspiring people and creating an environment so everyone can contribute toward the success of the organization. To accomplish this, a leader needs appropriate, real-time information about how to adjust the current situation. Rather than waiting for something to go wrong and then attempting to fix the situation or tamper with the process, management should use process measures to guide improvement efforts.
Findings
Real-time process measures guide improvement efforts by the workers and management because it enables them to pay attention to the process while simultaneously performing it. Traditional improvement methods often lead to worse results because they use retrospective data that encourages process manipulation.
Originality/value
Process measures enable the workers and management to better understand the process, its capacity, and how the process can be improved.
Details
Keywords
The competence of academic librarians promises to be a foremost issue for academic librarianship in the twenty‐first century. New subject specialties, unprecedented information…
Abstract
The competence of academic librarians promises to be a foremost issue for academic librarianship in the twenty‐first century. New subject specialties, unprecedented information technologies, and increasingly interdisciplinary university curricula and research mean ever‐faster outdating of the library science degree. Currently, within ten to 12 years of receiving their diplomas, academic librarians are estimated to be half as competent to meet professional demands as they were at graduation. Continuing education is, therefore, ever more vital in maintaining a staff of library professionals who are capable of providing continually relevant service to library users.
Jonathan Coope, Andy Barrett, Brian Brown, Mark Crossley, Raghu Raghavan and Muthusamy Sivakami
The purpose of this paper is to provide a narrative review of the literature on mental health resilience and other positive mental health capacities of urban and internal migrants.
Abstract
Purpose
The purpose of this paper is to provide a narrative review of the literature on mental health resilience and other positive mental health capacities of urban and internal migrants.
Design/methodology/approach
The methodology for this narrative review included a search of articles published up to 2017. The abstracts were screened and relevant articles studied and discussed. Literature on the particular mental health challenges of urban migrants in India was also studied. References found in the literature relating to neurourbanism were also followed up to explore broader historical and conceptual contexts.
Findings
Several key sources and resources for mental health resilience were identified – including familial and community networks and individual hope or optimism. Nevertheless, much of the literature tends to focus at the level of the individual person, even though ecological systems theory would suggest that mental health resilience is better understood as multi-layered, i.e. relevant to, and impacted by, communities and broader societal and environmental contexts.
Originality/value
This paper provides insight into an aspect of migrant mental health that has tended to be overlooked hitherto: the mental health resilience and positive mental health capacities of urban migrants. This is particularly relevant where professional “expert” mental health provision for internal migrant communities is absent or unaffordable. Previous work has tended to focus predominantly on mental health risk factors, despite growing awareness that focusing on risk factors along can lead to an over-reliance on top-down expert-led interventions and overlook positive capacities for mental health that are sometimes possessed by individuals and their communities.