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Book part
Publication date: 9 June 2020

Subiakto Soekarno and Shirley Pranoto

This research focuses on the financial literacy level, stock participation, and financial behavior among millennials in Indonesia.Logit regression analysis is performed to analyze…

Abstract

This research focuses on the financial literacy level, stock participation, and financial behavior among millennials in Indonesia.

Logit regression analysis is performed to analyze the relationship among tested variables. The weighted percentage analysis is also used to portray a response in relation to the sample of respondents. Such an analysis is widely used in Indonesia.

Findings suggest that for basic and advanced financial literacy level topics, millennials with higher education level and profession related to economy are the ones who have high basic financial literacy level. However, as respondents become older and/or get married, the basic financial literacy level tends to decrease. When the questions are advanced, the education level is statistically significant. If they have more available money to spend than others, then they tend to have a higher advanced financial literacy level. However, the advanced financial literacy level of female respondents who are older and/or have children tends to decrease. Subsequently, the relationship between financial literacy level and stock market participation is evident when millennials have a high basic and/or advanced financial literacy level, suggesting that they tend to participate in the stock market. Overconfident millennials or those who focus on learning economics also likely participate in the stock market.

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Advanced Issues in the Economics of Emerging Markets
Type: Book
ISBN: 978-1-78973-578-9

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Book part
Publication date: 11 July 2013

Stacy A. Mastrolia and Stephen D. Willits

While there are many articles in the popular press and practitioner journals concerning the Millennials (i.e., who they are and what we need to do about them), the academic…

Abstract

While there are many articles in the popular press and practitioner journals concerning the Millennials (i.e., who they are and what we need to do about them), the academic literature on the subject is more limited. This chapter (1) extensively reviews this literature as published in practitioner, popular press, and academic journals across disciplines including psychology, sociology, management, human resources, and accounting education, and (2) surveys the generational study literature to determine what, if any, rigorous empirical studies exist to support (or refute) the existence of a distinct Millennial generational cohort. While the popular press is voluminous when it comes to avowed generational differences between Millennials and their predecessors, there is a paucity of peer-reviewed, academic, empirical work in the area and most of the latter suffers in some way from the overarching problem with generational research: the linear relationship between age, period, and generation that results in these variables being inherently entwined. However, even absent strong empirical evidence of a unique generational cohort, the literature offers extensive suggestions about what to do about the Millennials in our classrooms and work places. This chapter better informs accounting faculty about the traits of the current generation of accounting students that are supported by empirical research versus claims made in the popular press. It argues for a more reasoned “continuous improvement” approach to Millennials while offering some classroom suggestions for accounting faculty members.

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Advances in Accounting Education: Teaching and Curriculum Innovations
Type: Book
ISBN: 978-1-78190-840-2

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Book part
Publication date: 14 February 2022

Satya Banerjee, Sanjay Mohapatra and M. Bharati

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AI in Fashion Industry
Type: Book
ISBN: 978-1-80262-633-9

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Article
Publication date: 6 July 2012

David S. Martin, Ryan Howell, Christopher Newman and Kelly Martin

The purpose of this paper is to validate a shortened measure of consumers’ satisfaction with the service quality at sporting events. The scale's ability to predict both customer…

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Abstract

Purpose

The purpose of this paper is to validate a shortened measure of consumers’ satisfaction with the service quality at sporting events. The scale's ability to predict both customer satisfaction and future behavioral intentions is also measured.

Design/methodology/approach

The measure, entitled Eventserv‐Short, was tested across the five most popular American sports and across two levels (collegiate and professional). An online survey was utilized with a total of 854 respondents.

Findings

Results showed that Eventserv‐Short is a reliable and valid measure of satisfaction with service quality that is invariant across various sporting events; also, Eventserv‐Short predicts overall customer satisfaction and future behavioral intentions.

Originality/value

The paper's importance is demonstrated by the measure's consistent performance across the different types of sports and settings. Further, these results show that researchers and managers can now more quickly, reliably, and accurately measure consumers’ satisfaction with the service quality they perceive while attending sporting events.

Details

Managing Service Quality: An International Journal, vol. 22 no. 4
Type: Research Article
ISSN: 0960-4529

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Article
Publication date: 16 March 2012

Jacqueline K. Eastman and Jun Liu

This paper aims to compare the levels of status consumption for Baby Boomers, Generation X, and Generation Y (Millennials).

11817

Abstract

Purpose

This paper aims to compare the levels of status consumption for Baby Boomers, Generation X, and Generation Y (Millennials).

Design/methodology/approach

With an email sample of 220 adult consumers living in the southeast USA, this study measures status consumption, generational cohort, and demographics.

Findings

The study finds significant differences in the level of status consumption by generational cohort. The average level of status consumption was highest for Generation Y, followed by Generation X and then Baby Boomers. In looking at the significance of these differences between individual cohorts, there was a significant difference between Generation Y and Baby Boomers. This suggests that while there are differences in the level of status consumption by generation, this difference is only significant between Generation Y and Baby Boomers. This paper then examines if this relationship between generational cohort and status consumption is impacted by demographic variables, such as gender, income, and education. The results illustrate that, holding generation constant, there is no significant relationship between gender, income, or education with status consumption. There is also no significant interaction between generational cohort and the demographic variables of gender, income, and education. This suggests that the relationship between generational cohort and status consumption is due only to generation and is not being impacted by other demographic variables.

Research limitations/implications

Limitations of the study include that it was a convenience sample of predominately white, educated, and younger adult respondents. Additional research is needed to specifically examine ethnic group differences and cohorts prior to the Baby Boomers.

Practical implications

For luxury marketers they need to consider generational cohort, rather than other demographic variables, when segmenting their market.

Originality/value

This paper addresses a gap in the literature by examining if there are differences in the motivation to consume for status based on generational cohort, focusing on the cohorts of Baby Boomers, Generation X, and Generation Y. Additionally, this paper proposes that generational cohort is a better means to segment the status consumer than other demographic variables.

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Journal of Consumer Marketing, vol. 29 no. 2
Type: Research Article
ISSN: 0736-3761

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Article
Publication date: 17 June 2019

Leonardo Ortegon-Cortazar

The mall industry in Latin America has grown rapidly in the past decade, offering diverse proposals oriented to improving the attractiveness of this commerce format; along this…

494

Abstract

Purpose

The mall industry in Latin America has grown rapidly in the past decade, offering diverse proposals oriented to improving the attractiveness of this commerce format; along this line, despite the fact that several studies have analyzed variables from an ecological perspective based on the relationship of the physical space with the consumers (from a marketing context), there is shortage in research regarding alternative attractiveness factors inspired by nature, although its connection with people’s behavior has been confirmed. Therefore, the purpose of this paper is to answer the following question: Is the perception of environments with natural resources displayed in malls an alternative attractiveness factor for visitors? Thus, does it benefit its own competitive management against other attractiveness variables that focus on offering variety, accessibility, physical design and entertainment?

Design/methodology/approach

The quantitative method is an exploratory factor analysis that is followed by a confirmatory analysis and resulting in a measurement model based on 470 effective questionnaires. The exploratory and confirmatory nature focused on multidimensional verification of the measurement model (including the validation of the eco-natural environment) justified this choice in consistence with prior research that has used goodness of fit criteria.

Findings

The paper not only suggests the existence of a perception factor in the eco-natural environment, but it also determines its comparative importance over other traditional attractiveness factors reported in scientific literature. Particularly because commercial attractiveness is a consequence of how marketing variables are managed by malls and of how consumers respond to said variables, benefiting the visit’s experience.

Practical implications

The paper contributes to malls’ competitive management by suggesting and proving the importance of the eco-natural environment as a commercial attractiveness factor; thus, the results encourage this format’s developers to take into account new ways of persuasion considering its progressive and competitive rise in the past years in Latin America.

Originality/value

There is shortage of research on alternative attractiveness factors for malls; therefore, contrasting the eco-natural environment in a measurement model of commercial attractiveness allows contributing strategic information to the industry, which in turn constitutes an innovative resource to lure and motivate visitors. On the other hand, the paper contributes the state of knowledge of environmental variables over consumers’ assessments.

Objetivo

La industria de los centros comerciales en américa latina ha crecido rápidamente en la última década caracterizándose por diversas propuestas orientadas a mejorar la capacidad de atracción de estos formatos de comercio; en esta línea, a pesar de que existen varios estudios que han analizado dichas variables desde una perspectiva ecológica basada en la relación del ambiente físico con los consumidores en el contexto de marketing, existe una escases de investigación sobre factores alternativos de atracción inspirados en la naturaleza pese a su ya comprobada relación sobre el comportamiento de las personas. Por tanto, este documento tiene como objetivo responder a la siguiente pregunta: ¿La percepción de ambientes con recursos naturales dispuestos en centros comerciales son un factor alternativo de atracción para visitantes? y, por tanto, puede favorecer su propia gestión competitiva frente a otras variables de atracción centradas en la variedad de la oferta, la accesibilidad, el diseño físico y el entretenimiento.

Diseño

El método cuantitativo corresponde a un análisis factorial exploratorio seguido por un análisis confirmatorio obteniendo un modelo de medida a partir de 470 cuestionarios efectivos. La naturaleza exploratoria y confirmatoria centrada en comprobación multidimensional del modelo de medida (incluyendo la validación del ambiente eco-natural) justificó esta elección en coherencia a investigaciones antecedentes que han utilizado criterios de bondad del ajuste.

Resultados

La investigación no solamente sugiere la existencia del factor de percepción del ambiente eco-natural, sino que también permite determinar su importancia comparativa sobre otros factores tradicionales de atracción reportados por la literatura científica. Particularmente debido a que la atracción comercial es una consecuencia de cómo gestionan las variables de mercadeo los centros comerciales y de cómo responden los consumidores a dichas variables favoreciendo su experiencia de visita.

Implicaciones prácticas

La investigación contribuye a la gestión competitiva de los centros comerciales al sugerir y demostrar la importancia del ambiente eco-natural como factor de atracción comercial, ante lo cual, los resultados alientan a desarrolladores de estos formatos a considerar nuevas formas de persuasión teniendo en cuenta su aumento progresivo y competitivo en los últimos años en américa latina.

Originalidad/valor

Existe escases de investigaciones sobre nuevos factores alternativos de atracción para centros comerciales, en esta línea, contrastar el ambiente eco-natural en un modelo de medida de atracción comercial, permite aportar información estratégica a la industria constituyéndose un recurso innovador para conquistar e incentivar a visitantes. Por otra parte, la investigación logra aportar al estado de conocimiento de las variables ambientales sobre las evaluaciones del consumidor.

Palabras clave

Ambiente ecológico, Ambiente de naturaleza, Factores de atracción,Centros comerciales

Tipo de artículo

Trabajo de investigación

Objetivo

O setor de shopping centers na América Latina cresceu rapidamente na última década, oferecendo diversas propostas orientadas para melhorar a atratividade deste formato de comércio; Nessa linha, apesar de vários estudos terem analisado variáveis de uma perspectiva ecológica a partir da relação do espaço físico com os consumidores (de um contexto de marketing), há escassez de pesquisas sobre fatores de atração alternativos inspirados na natureza, embora a conexão com o comportamento das pessoas foi confirmada. Portanto, o objetivo deste documento é responder a seguinte pergunta: A percepção de ambientes com recursos naturais apresenta nos shoppings um fator de atratividade alternativo para os visitantes? Assim, beneficia a sua própria gestão competitiva contra outras variáveis de atratividade que se concentram em oferecer variedade, acessibilidade, design físico e entretenimento?

Metodologia

O método quantitativo é uma análise fatorial exploratória que é seguida por uma análise confirmatória e resulta em um modelo de mensuração baseado em 470 questionários efetivos. A natureza exploratória e confirmatória focada na verificação multidimensional do modelo de mensuração (incluindo a validação do ambiente eco-natural) justificou essa escolha em consistência com pesquisas anteriores que utilizaram critérios de qualidade de ajuste.

Resultados

A pesquisa não apenas sugere a existência de um fator de percepção no ambiente eco-natural, mas também determina sua importância comparativa em relação a outros fatores de atratividade tradicionais relatados na literatura científica. Particularmente porque a atratividade comercial é uma consequência de como as variáveis de marketing são gerenciadas pelos shoppings e de como os consumidores respondem a essas variáveis, beneficiando a experiência da visita.

Implicações práticas

A pesquisa contribui para a gestão competitiva dos shoppings ao sugerir e comprovar a importância do ambiente ecologicamente natural como fator de atratividade comercial, assim, os resultados incentivam os desenvolvedores deste formato a levar em conta novas formas de persuasão, considerando sua progressividade e competitividade em aumento nos últimos anos na América Latina.

Originalidade/valor

Há escassez de pesquisas sobre fatores de atratividade alternativos para shoppings, portanto, contrastando o ambiente eco-natural em um modelo de mensuração de atratividade comercial permite contribuir com informações estratégicas para a indústria, que por sua vez constitui um recurso inovador para atrair e motivar visitantes. Por outro lado, a pesquisa contribui para o estado do conhecimento das variáveis ambientais sobre as avaliações dos consumidores.

Palavras-chave

Ambiente ecológico, Ambiente de natureza, Fatores de atracção, Shopping

Tipo de artigo

Artigo de pesquisa

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 17 no. 2
Type: Research Article
ISSN: 1536-5433

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Article
Publication date: 3 August 2015

Martin Turley and Sarah Sayce

The Government of UK is committed to reducing Green House Gas emissions by 80 per cent based on the 1990 levels, by 2050. In order to achieve this reduction, the UK Government…

1067

Abstract

Purpose

The Government of UK is committed to reducing Green House Gas emissions by 80 per cent based on the 1990 levels, by 2050. In order to achieve this reduction, the UK Government, along with their European counterparts, have implemented various directives and incentives, which progressively and incrementally are intended to move them towards this target. One such directive is the European Energy Performance of Buildings Directive, which sets the policy for achievement. The paper aims to discuss these issues.

Design/methodology/approach

This paper seeks to examine the complexities of these changes when considered against the real world use and operation of buildings, most particularly at lease end. It explores the inter-relationship of landlord and tenant at lease expiry and renewal.

Findings

It argues that the Energy Act regulations might have significant impact on the actions of landlords and tenants; both in advance of and shortly after the lease is determined.

Practical implications

One of the key mechanisms contained within this directive for the reduction in emissions is the Energy Performance Certificate (EPC). An EPC must be produced where a building is being constructed, rented or sold. EPCs rate buildings on their asset energy performance and in conjunction with building regulations are becoming increasingly more stringent to achieve targets. Regulations under the Energy Act 2011, due to take effect from April 2018, will mean that it will be unlawful to let or re-let a building which fails to reach minimum energy performances standards, currently defined as an E rating; further it is intended that the regulations will extend to all lettings from 2023.

Originality/value

This paper looks at the inter-relationship of landlord and tenant at lease expiry and renewal with the proposed directives on EPCs.

Details

Journal of Property Investment & Finance, vol. 33 no. 5
Type: Research Article
ISSN: 1463-578X

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Article
Publication date: 24 July 2024

Maher Georges Elmashhara and Ana Maria Soares

Consumer choices are influenced by available resources, and time is increasingly recognised as a valuable and scarce resource. This study aims to assess the effect of chronic time…

157

Abstract

Purpose

Consumer choices are influenced by available resources, and time is increasingly recognised as a valuable and scarce resource. This study aims to assess the effect of chronic time pressure (CTP) on the desire to stay in retail venues (DTS), considering the mediating role of utilitarian and hedonic shopping motivations and the moderating role of time management (TM); and examine the role of DTS in enhancing the shopping outcomes of satisfaction, patronage intentions and positive word-of-mouth (WOM).

Design/methodology/approach

Two survey-based studies were conducted, employing structural equation modelling (SEM) and Hayes’ PROCESS Model No. 1 to test the proposed model.

Findings

The findings indicate that CTP does not have a direct impact on shopping utilitarian motivations or DTS. However, it has a direct effect on hedonic motivations that mediate the path from CTP to DTS. In addition, TM positively moderates both paths from CTP and hedonic motivations to DTS. Finally, the results demonstrate that reinforcing shopper DTS leads to increased satisfaction, patronage intentions and positive WOM.

Research limitations/implications

Based on the findings, theoretical contributions and actionable managerial implications regarding how to leverage CTP and TM to enhance shopper engagement and retail venue outcomes are discussed.

Originality/value

While prior research has often focused on situational time pressure, this study concentrates on CTP and examines the impact of perceived time constraints and feeling rushed on utilitarian and hedonic shopping motivations and DTS. Moreover, the study tests the moderating role of TM and provides evidence that DTS leads to other desirable shopping outcomes.

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Article
Publication date: 19 August 2019

Sheetal Jain

Although India is home to the world’s largest millennial population, so far, hardly any studies exist that explain the key drivers leading to the luxury goods consumption among…

6017

Abstract

Purpose

Although India is home to the world’s largest millennial population, so far, hardly any studies exist that explain the key drivers leading to the luxury goods consumption among this generational cohort. Therefore, the purpose of this paper is twofold: first, to develop and empirically test the conceptual framework designed to measure the relationship between luxury value perceptions and purchase intentions among the young Indian luxury consumers, and, second, to examine the moderating effect of gender in the relationship between luxury value perceptions and purchase intentions.

Design/methodology/approach

A purposive sampling technique was employed to collect the data from young luxury fashion consumers. Statistical tests including confirmatory factor analysis, multi-group analysis and structural equation modeling were applied for data analysis.

Findings

The findings show that the conspicuous value is the most significant determinant of luxury purchase intention followed by the experiential value, susceptibility to normative influence and utilitarian value. The uniqueness value was found to have weak relationship with purchase intention. Furthermore, results revealed that the relationship between the luxury values and the luxury buying intentions does not vary significantly between male and female.

Originality/value

This is one of the first studies that provides meaningful insights to the academicians and marketing practitioners about why millennials buy luxury fashion brands in emerging markets like India.

Details

Journal of Fashion Marketing and Management: An International Journal, vol. 23 no. 4
Type: Research Article
ISSN: 1361-2026

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Article
Publication date: 1 April 2014

Matthew Tucker, Martin Turley and Sam Holgate

– The purpose of this paper is to investigate the critical success factors of an effective repairs service by initially identifying what the important considerations are.

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Abstract

Purpose

The purpose of this paper is to investigate the critical success factors of an effective repairs service by initially identifying what the important considerations are.

Design/methodology/approach

Using quantitative research methods the study then examines how important each of the factors is considered from the perspective of those responsible for such services in the Northwest of England, the level of implementation throughout the region is also examined.

Findings

Respondents felt that all 11 factors are perceived as “very” important but only nine are “always” implemented within their place of work. Sustainability and innovation are identified as the two factors that are least critical. It can also be said that although important and well implemented, the in-house skills factor does not appear to be considered as critical in comparison to the other factors.

Originality/value

The UK housing sector is under an enormous amount of pressure to meet the needs of a growing population in extremely uncertain financial conditions. Social housing is a potential solution but providers are currently contending with reduced budgets and cuts to staffing levels together with an expectation that service levels will be maintained and value for money maximised. Repairs and maintenance of their stock is at the forefront of their challenge to meet these expectations and it is therefore vital that the service they provide is effective.

Details

Facilities, vol. 32 no. 5/6
Type: Research Article
ISSN: 0263-2772

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