Marlys Hanson and Arthur F. Miller
Suggests that the only way to get the right person in the right job at the right time is through understanding the unique make‐up of the employee and using that knowledge to…
Abstract
Suggests that the only way to get the right person in the right job at the right time is through understanding the unique make‐up of the employee and using that knowledge to satisfy the operational needs of the organization and the motivational needs of the individual. The failure of organizations to adequately recognize and address this issue presents trainers and the training organization with a key responsibility: educating their organization on the critical importance of job‐fit to the overall productivity of the organization and preparing both line managers and employees for their shared responsibilities in the productive use of employee strengths.
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Awinaba Amoah Adongo, Jonathan Mensah Dapaah, Francess Dufie Azumah and John Onzaberigu Nachinaab
Several studies have described health-seeking behaviour within the context of various diseases, the health status and age group. However, knowledge on patient health-seeking…
Abstract
Purpose
Several studies have described health-seeking behaviour within the context of various diseases, the health status and age group. However, knowledge on patient health-seeking behaviour in the use of public and private hospitals and socio-demographic characteristics in developing countries is still scarce. This paper examines the influence of socio-demographic behavioural variables on health-seeking behaviour and the use of public and private health facilities in Ghana.
Design/methodology/approach
Quantitative research approach uses the modified SERVQUAL dimension as a data collection tool. Descriptive statistics with Pearson's chi-square test were conducted to determine the relationship between socio-demographic behavioural variables and health-seeking behaviour of patients using public and private hospitals.
Findings
The results showed that there is a significant relationship between the socio-demographic characteristics (sex, marital status, education, level of income) and the health-seeking behaviour of patients in regard to the utilisation of public and private health facilities (p < 0.000).
Originality/value
There is a significant relationship between patients' socio-demographic variables and their choice and utilisation of public and private healthcare services. This information is of value to policy makers so that they have an idea on the socio-demographic behavioural variables that influence patients' health-seeking behaviour.