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1 – 10 of 17Martin Böckle, Jasminko Novak and Markus Bick
The purpose of this paper is to explore user-centered design possibilities at the intersection of gamification and persuasive technology to foster energy saving behavior.
Abstract
Purpose
The purpose of this paper is to explore user-centered design possibilities at the intersection of gamification and persuasive technology to foster energy saving behavior.
Design/methodology/approach
We performed a large-scale empirical study of 480 participants and analyzed how different HEXAD gamification user types perceive selected persuasive strategies embedded in an energy saving prototype. Furthermore, we investigated the role of existing energy saving behaviors (pro-environmental behavior scale–e.g. regularly turning the lights off) and their effect on the perceived persuasiveness of the proposed persuasive strategies, which may has an impact on the overall design process. Furthermore, we applied partial least squares path modeling and conducted a one-way and repeated measure ANOVA.
Findings
Results show that user types play an important role in the design of persuasive systems for energy saving. For instance, people with a high tendency toward the Socializer user type were motivated by almost all of the employed persuasive strategies, whereas Philanthropists and Players only to a limited number of strategies. Furthermore, our study reveals that existing behaviors like the individual level of energy conservation influences the perceived persuasiveness of certain strategies and therefore should be considered in the design of such applications.
Research limitations/implications
Using storyboards to obtain feedback about the perceived persuasiveness of employed strategies has limitations compared to the actual use of a functional prototype. However, to offset that limitation the mock-ups used in the storyboard reflected the actual designs for a real-world prototype.
Originality
This is the first study that explores how HEXAD gamification user types can be used to inform the design of persuasive applications for energy saving (RQ1). Furthermore, and in particular, this study draws on the challenges when using user types within gamified persuasive systems by highlighting the impact and the importance of considering existing energy saving behaviors (RQ2), which has not been addressed so far.
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Sonja Brauner, Matthias Murawski and Markus Bick
The current gap between the required and available artificial intelligence (AI) professionals poses significant challenges for organisations and academia. Organisations are…
Abstract
Purpose
The current gap between the required and available artificial intelligence (AI) professionals poses significant challenges for organisations and academia. Organisations are challenged to identify and secure the appropriate AI competencies. Simultaneously, academia is challenged to design, offer and quickly scale academic programmes in line with industry needs and train new generations of AI professionals. Therefore, identifying and structuring AI competencies is necessary to effectively overcome the AI competence shortage.
Design/methodology/approach
A probabilistic topic model was applied to explore the AI competence categories empirically. The authors analysed 1159 AI-related online job ads published on LinkedIn.
Findings
The authors identified five predominant competence categories: (1) Data Science, (2) AI Software Development, (3) AI Product Development and Management, (4) AI Client Servicing, and (5) AI Research. These five competence categories were summarised under the developed AI competence framework.
Originality/value
The AI competence framework contributes to clarifying and structuring the diverse AI landscape. These findings have the potential to aid various stakeholders involved in the process of training, recruiting and selecting AI professionals. They may guide organisations in constructing a complementary portfolio of AI competencies by helping users match the right competence requirements with an organisation's needs and business objectives. Similarly, they can support academia in designing academic programmes aligned with industry needs. Furthermore, while focusing on AI, this study contributes to the research stream of information technology (IT) competencies.
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Anna Reichardt, Matthias Murawski and Markus Bick
As one of the most energy-intensive sectors, the manufacturing industry is strongly affected by current economic, ecological and political issues and is increasingly looking to…
Abstract
Purpose
As one of the most energy-intensive sectors, the manufacturing industry is strongly affected by current economic, ecological and political issues and is increasingly looking to reduce its energy consumption through effective management. One important component of energy management is monitoring, which can be improved by using the Internet of Things (IoT). This study aims to identify the factors behind the adoption of IoT energy monitoring systems in manufacturing industries and IoT’s impact on consumption in this context. Moreover, this study explores what constitutes successful implementation and develops recommendations on how companies can best use the generated energy-saving potential.
Design/methodology/approach
For this purpose, an exploratory, inductive research approach is taken in which five semi-structured interviews with IoT energy-monitoring platform providers located in Germany are conducted and additional documents about these platforms are analysed.
Findings
Based on these interviews and documents, this study defines the relevant factors involved in the increased adoption of IoT energy monitoring systems as desired cost reduction, regulatory requirements and customer expectations. Once implemented, a company’s energy efficiency potential strongly depends on its individual situation; however, the transparency characteristic of IoT supports managers in deriving effective energy-saving measures. Additionally, the used efficiency potential is influenced by the level of data collection and organisational capabilities.
Originality/value
To the best of the authors’ knowledge, as the first study, this research combines findings from the energy management and IoT research streams and places them into an organisational context. The application of the fit-viability model as an overarching framework enhances the theoretical contributions of this study. Moreover, focusing on Germany and its substantial industrial sector enables the gathering of important insights and the analysis of the specific use case of industrial IoT, which yields new findings for practitioners as well.
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Matthias Murawski and Markus Bick
Considering working in the digital age, questions on the consequences for the individual workers are, so far, often neglected. The purpose of this paper is to deal with the…
Abstract
Purpose
Considering working in the digital age, questions on the consequences for the individual workers are, so far, often neglected. The purpose of this paper is to deal with the question of whether the digital competences of the workforce is a research topic. The authors argue for the thesis that it is indeed a research topic.
Design/methodology/approach
In addition to a literature analysis of the top IS, HR, and learning publications, non-scientific sources, as well as the opinions of the authors, are included. The authors’ thesis is challenged through a debate of corresponding pros and cons.
Findings
The definition of digital competences lacks scientific depth. Focussing on the workforce is valid, as a “lifelong” perspective is not mandatory for research. Digital competence research is a multidisciplinary task to which the IS field can make a valuable contribution.
Research limitations/implications
Although relevant references are included, some aspects are mainly driven by the opinions of the authors. The theoretical implications encompass a call for a scientific definition of digital competences. Furthermore, scholars should focus on the competences of the workforce, including occupations, roles, or industries. The authors conclude by providing a first proposal of a research agenda.
Practical implications
The practical implications include the alignment of multiple stakeholders for the design of “digital” curricula and the integration by HR departments of the construct of digital competences, e.g. for compensation matters and job requirements.
Originality/value
This paper is one of very few contributions in the area of the digital competences of the workforce, and it presents a starting point for future research activities.
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Malte Martensen, Stephanie Ryschka, Till Blesik and Markus Bick
By studying the drivers of social collaboration the purpose of this paper is to describe how, and for what job-related purposes, social software is employed in the digital…
Abstract
Purpose
By studying the drivers of social collaboration the purpose of this paper is to describe how, and for what job-related purposes, social software is employed in the digital workplace. Focussing on consultants, who are considered to be part of a knowledge-intensive and innovative industry, factors that may influence the adoption of professional social software are explored. In addition, insights about socio-demographic differences as well as distinct consulting segments and use categories are provided.
Design/methodology/approach
The Unified Theory of Acceptance and Use of Technologies (UTAUT) is the theoretical backbone of this research. The UTAUT model is expanded to fit the research goals, and the results from a quantitative study (n=341) are used to test the model.
Findings
The results suggest that the adoption of social software is associated with the expectation that one’s work performance will improve. There are significant differences regarding age and gender in the use of social software for job-related purposes.
Practical implications
Using the results of the study, social software suites can be tailored to users’ needs and preferences, which, in turn, may lead to higher levels of acceptance and intensity of use.
Originality/value
Social software is already widely adopted for private purposes, and it is being used more and more within the digital workplace, too. However, little research has been conducted into how, and for what job-related purposes, social software is employed, or into the potential drivers for its adoption. The stakeholders in the research include scholars and practitioners alike.
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Aaron Wolfgang Baur, Julian Bühler and Markus Bick
The purpose of this paper is to investigate the development of software pricing, following the advent of cloud-based business intelligence & analytics (BI & A…
Abstract
Purpose
The purpose of this paper is to investigate the development of software pricing, following the advent of cloud-based business intelligence & analytics (BI & A) Software. A value-based conceptual software model is developed to ignite and structure further research.
Design/methodology/approach
A two-step research approach is applied. In step one, the available literature is screened and evaluated, and this is followed by ten semi-structured expert interviews. With that input, a conceptual software pricing model is designed. In step two, this model is validated and refined through discussions with representatives of the five leading business intelligence suites.
Findings
The paper sheds light on the value perception of customers and suggests a clear focus on the interaction between customers and vendors, and less on technical issues. The developed customer-centric, value-based pricing framework helps to improve pricing techniques and strategies.
Research limitations/implications
The research is focused on the pricing strategy of software houses and excludes differentiations of technical specifications and functionalities.
Practical implications
The research can support practitioners in the field of BI & A in rethinking their pricing methods. Placing the customer at center stage can lead to lower customer churn rates, higher customer satisfaction and more pricing flexibility.
Originality/value
This empirical study reveals the importance of a customer-centric pricing approach in the specific case of BI & A. It can also be applied to other fast-developing sectors of the software industry.
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Christina Ling-hsing Chang and Tung-Ching Lin
The purpose of the study is to focus on the enhancement of knowledge management (KM) performance and the relationship between organizational culture and KM process intention of…
Abstract
Purpose
The purpose of the study is to focus on the enhancement of knowledge management (KM) performance and the relationship between organizational culture and KM process intention of individuals because of the diversity of organizational cultures (which include results-oriented, tightly controlled, job-oriented, closed system and professional-oriented cultures). Knowledge is a primary resource in organizations. If firms are able to effectively manage their knowledge resources, then a wide range of benefits can be reaped such as improved corporate efficiency, effectiveness, innovation and customer service.
Design/methodology/approach
The survey methodology, which has the ability to enhance generalization of results (Dooley, 2001), was used to collect the data utilized in the testing of the research hypotheses.
Findings
Results- and job-oriented cultures have positive effects on employee intention in the KM process (creation, storage, transfer and application), whereas a tightly controlled culture has negative effects.
Research limitations/implications
However, it would have been better to use a longitudinal study to collect useful long-term data to understand how the KM process would be influenced when organizational culture dimensions are changed through/by management. This is the first limitation of this study. According to Mason and Pauleen (2003), KM culture is a powerful predictor of individual knowledge-sharing behavior, which is not included in this study. Thus, this is the second limitation of this paper. Moreover, national culture could be an important issue in the KM process (Jacks et al., 2012), which is the third limitation of this paper for not comprising it.
Practical implications
In researchers’ point of view, results- and job-oriented cultures have positive effects, whereas a tightly controlled culture has a negative effect on the KM process intention of the individual. These findings provide evidences that challenge the perspective of Kayworth and Leidner (2003) on this issue. As for practitioners, management has a direction to modify their organizational culture to improve the performance of KM process.
Social implications
Both behavioral and value perspectives of the organizational cultural dimensions (results-oriented, tightly control, job-oriented, sociability, solidarity, need for achievement and democracy) should be examined to ascertain their effects firstly on KM culture and then on the KM process intention of the individual. It is hoped that the current study will spawn future investigations that lead to the development of an integrated model which includes organizational culture, KM culture and the KM process intention of the individual.
Originality/value
The results-oriented, loosely controlled and job-oriented cultures will improve the effectiveness of the KM process and will also increase employees’ satisfaction and willingness to stay with the organization.
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Hendrik Jacobus Haasbroek, Geoff Bick and Stephanie Giamporcaro
The case can be used in the subject areas of finance and in particular investments, corporate governance, ESG, or responsible investments. It is suitable for students from all…
Abstract
Subject area of the teaching case:
The case can be used in the subject areas of finance and in particular investments, corporate governance, ESG, or responsible investments. It is suitable for students from all financial backgrounds, from a novice in the financial markets to an expert in finance. It is, however, expected that the class should have a sound fundamental grounding in financial analysis and valuations. The purpose of this case is to prepare students for future investments they would make in whatever capacity – whether in private or listed companies – and to prepare them for future roles on boards of directors. The examples of real-life events in this case study are used to prepare students for future similar situations in which they might find themselves.
Student level:
This teaching case is aimed at postgraduate students pursuing an MBA or a specialist Masters in a finance programme. This case can be used as a master class in corporate governance, investments, or responsible investments. This case is also suited for an executive education class in management. It is particularly relevant to a module that focusses on investments, corporate governance, ESG, or responsible investments.
Brief overview of the teaching case:
The case study chronicles meetings held on 8 November 2017 at a fictional South African asset manager, Active Investment Management (AIM). These meetings discuss the firm's investment in JSE-listed Steinhoff International Holdings. The case deals with the questions that active fund managers need to address when balancing financial analysis; environmental, social, and governance (ESG) analysis; portfolio management; and the need to comply with their fiduciary duty to clients. It also looks at the need for responsible investing in decision-making.
Expected learning outcomes:
The understanding of the assessment around the complexities of asset management when it comes to responsible investment.
To determine why institutional investors should apply responsible investment principles when making investment decisions.
An understanding of the evaluation of the unique roles of the three pillars of corporate governance, namely asset managers, auditors, and the board of directors.
The ability to assess how to integrate financial analysis and ESG principles in making investment recommendations.
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To develop the notion of centrality in e‐government (EG) research, and to base the identification of central research areas on that principle. To pave the path towards a more…
Abstract
Purpose
To develop the notion of centrality in e‐government (EG) research, and to base the identification of central research areas on that principle. To pave the path towards a more integrated understanding of EG and its phenomena.
Design/methodology/approach
The paper analyzes which disciplines contribute to EG. It scrutinizes the scope and orientation of disciplines involved and invested EG. Key high‐level variables in EG are derived from the literature. It is analyzed to what extent major EG phenomena are impacted by those variables and their interaction, which leads to the development of the principle of centrality. Central research areas of EG are identified based on the centrality principle. The integrative interdisciplinary research approach in EG is linked to trends in global science.
Findings
The paper finds the areas of transformation, integration, participation, and (information) preservation to be central to EG. It also identifies strong drivers in central EG research towards an integrative interdisciplinary approach.
Research limitations/implications
A systematic review of the extant EG literature is still missing but could be guided by the centrality principle.
Practical implications
When addressing the central areas, EG might manage to develop into an integrative science. In that case, its research results would likely be highly relevant to government practice and academia alike.
Originality/value
The paper develops and defines the principle of centrality in EG research. It identifies central research areas in EG and distinguishes those from non‐central research areas in EG. In so doing, the paper provides guidance and focus, particularly, for integrative EG research.
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