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This study aims to examine the effect of cybersecurity threat and efficacy upon click-through, response to a phishing attack: persuasion and protection motivation in an organizational context.

In a simulated field trial conducted in a financial institute, via PhishMe, employees were randomly sent one of five possible emails using a set persuasion strategy. Participants were then invited to complete an online survey to identify possible protective factors associated with clicking and reporting behavior (N = 2,918). The items of interest included perceived threat severity, threat susceptibility, response efficacy and personal efficacy.

The results indicate that response behaviors vary significantly across different persuasion strategies. Perceptions of threat susceptibility increased the likelihood of reporting behavior beyond clicking behavior. Threat susceptibility and organizational response efficacy were also associated with increased odds of not responding to the simulated phishing email attack.

This study again highlights human susceptibility to phishing attacks in the presence of social engineering strategies. The results suggest heightened awareness of phishing threats and responsibility to personal cybersecurity are key to ensuring secure business environments.

The authors extend existing phishing literature by investigating not only click-through behavior, but also no-response and reporting behaviors. Furthermore, the authors observed the relative effectiveness of persuasion strategies used in phishing emails as they compete to manipulate unsafe email behavior.

THE wide range of creep resistant nickel‐base alloys now available has been developed primarily for use at elevated temperatures in the gas turbine engine. These products replaced the Cr.Ni. stainless steels used at high temperatures in the very early days of gas turbine development. Early work in the UK led to the introduction of the NIMONIC series of alloys. The first, NIMONIC alloy 75, was used by Whittle more than 30 years ago and was one of the alloys that made the gas turbine engine a practical proposition.

Factors affecting selection Freedom from corrosion is usually obtained in three basic ways: (1) by isolation of the environment from the metal with, for example, plastic or nickel coatings, (2) by using zinc on steel which is essentially cathodic protection and (3) by the use of materials which are intrinsically corrosion resistant. Many classes of metallic coating, paint, enamel, anodizing and other methods of producing a resistant oxide film, are all relevant to fastener technology providing the coat is mechanically able to do the job required and is of sufficient thickness and continuity to resist the environment under consideration.

In the mid‐1970s, there was an upsurge of interest in the notion of worker participation at board level. Several influences contributed to this development, including initiatives from the EEC, experience of worker directors at BSC, political commitment from the then Labour Government, culminating in the establishment of a Committee of Inquiry. It was at this time an unknown researcher with research experience of participation in joint consultative committees — amongst other things — began negotiations with the Department of Employment for monies to pursue her research interests. The outcome was the “worker director project” based at the University of Nottingham. The aim of the project was to examine the role of worker directors in private sector companies. Few companies fitting that description could be found, but of the seven which co‐operated in the research, all were different in many respects. The worker director schemes which they had fostered too were different. This monograph presents brief case descriptions of four of these firms. An attempt is made to highlight the salient features of each which were perceived to be influential in shaping the scheme. Thus various contextual factors are discussed, so too are role and role‐related issues; the extent of training and preparation of the worker director; the amount of information disclosed to and by her/him. Finally, a list of criteria are suggested as guides for assessing and evaluating such schemes, not so much by their own lights, but as a reasonably detached, independent observer.

The purpose of this paper is to explore the application of ideas and practice from Organisation Development to the creation of a leadership development programme, based in a UK Business School. When leadership development is constructed as a personal and relational endeavour, rather than using competences to create identikit heroes, faculty need to draw less on the espoused certainties of “expert” power and adapt their teaching style and language.

This case study of an ongoing Masters programme in health leadership, draws on external evaluation data and action research.

The paper’s prime contribution is as a conceptual stimulus to rethink leadership development programmes based on OD.

The practical implications could be far reaching if business schools want to offer an alternative to perpetuating heroic, individualist models of leadership.

As leaders take charge of their own learning, as much as their leading, faculty become powerful participants and draw on OD skills rather than those of expert knowledge.

The paper thus offers a practical example with evaluation of how leadership development can be redesigned congruent with seeing leadership as a socially constructed, relational, dynamic and context specific.

American society has undergone many changes since World War II. Perhaps the most notable of these has been its transformation from an industrial to a post‐industrial society, a society that is no longer primarily goods‐producing but one that has increasingly been providing a greater variety of services.

This chapter explores how quality is assessed in craft beer through describing tastes and aromas in relationship to categories of beer style. Drawing on documentary sources, it explores the development and formalisation of definitions of beer styles, and the development of the contemporary language used to describe and assess taste. It then ethnographically explores how these are combined in the practice of craft beer judging at a competition through a novel assemblage of different methods. The empirical work contributes novel methods for exploring tasting practices, detailed ethnographic description of beer judging and an exploration of how the organisation of style guides and taste descriptions have contributed to defining and assessing quality in craft beer.

FROM THE GROWING NEED, AS IDENTIFIED BY OUR COMPANY'S managers and specialists for more skills training in interviewing, a small team (the authors of this article) set out to examine what Central Training Services were now offering in this area and how it could be improved. Existing at the time were two modules concerned with specific types of interview, selection and appraisal. Each module discussed their processes in relation to the company and both included role‐playing interviewing with feedback using CCTV and behaviour analysis. Related sessions were also included on management, supervisory and sales courses under such titles as ‘interpersonal skills and communications’.

Anthony Wiggins, of Top Rank Television, examines the use of CCTV in training.

The purpose of this paper is to develop a comprehensive conceptual framework of visual-tactile interplay and consumer responses in brand, product and servicescape contexts.

This paper performs a literature review of visual-tactile interplay by reviewing prior research in marketing and psychology.

The review reveals that visual-tactile interplay provokes various consumer responses depending on whether brands, products or servicescapes are used. The paper develops a comprehensive conceptual framework mapping out visual-tactile interplay and the relationship with consumers’ cognition, emotions and behaviors.

A conceptual model was developed with a novel view on how visual and tactile cues can together influence consumer responses.

This paper shows how visual-tactile interplay is successful in brand, product and servicescape contexts and provides practical insight for firms into how to provoke consumers’ cognitive, emotional and behavioral responses.

This paper contributes to existing literature by developing a conceptual framework and model of visual-tactile interplay and consumer responses by drawing on research in marketing and psychology.