Ever since Mark Weiser coined the term “ubiquitous computing” (ubicomp) in 1988, there has been a general interest in proposing various solutions that would support his vision…
Abstract
Purpose
Ever since Mark Weiser coined the term “ubiquitous computing” (ubicomp) in 1988, there has been a general interest in proposing various solutions that would support his vision. However, attacks targeting devices and services of a ubicomp environment have demonstrated not only different privacy issues, but also a risk of endangering user’s life (e.g. by modifying medical sensor readings). Thus, the aim of this paper is to provide a comprehensive overview of security challenges of ubicomp environments and the corresponding countermeasures proposed over the past decade.
Design/methodology/approach
The results of this paper are based on a literature review method originally used in evidence-based medicine called systematic literature review (SLR), which identifies, filters, classifies and summarizes the findings.
Findings
Starting from the bibliometric results that clearly show an increasing interest in the topic of ubicomp security worldwide, the findings reveal specific types of attacks and vulnerabilities that have motivated the research over the past decade. This review describes most commonly proposed countermeasures – context-aware access control and authentication mechanisms, cryptographic protocols that account for device’s resource constraints, privacy-preserving mechanisms, and trust mechanisms for wireless ad hoc and sensor networks.
Originality/value
To the best of our knowledge, this is the first SLR on security challenges in ubicomp. The findings should serve as a reference to an extensive list of scientific contributions, as well as a guiding point for the researchers’ novel to the security research in ubicomp.
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Mu-Yen Chen, Min-Hsuan Fan, Ting-Hsuan Chen and Ren-Pao Hsieh
Given the maturation of the internet and virtual communities, an important emerging issue in the humanities and social sciences is how to accurately analyze the vast quantity of…
Abstract
Given the maturation of the internet and virtual communities, an important emerging issue in the humanities and social sciences is how to accurately analyze the vast quantity of documents on public and social network websites. Therefore, this chapter integrates political blogs and news articles to develop a public mood dynamic prediction model for the stock market, while referencing the behavioral finance perspective and online political community characteristics. The goal of this chapter is to apply a big data and opinion mining approach to a sentiment analysis for the relationship between political status and economic development in Taiwan. The proposed model is verified using experimental datasets collected from ChinaTimes.com, cnYES.com, Yahoo stock market news, and Google stock market news, covering the period from January 1, 2016 to June 30, 2017. The empirical results indicate the accuracy rate with which the proposed model forecasts stock prices.
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Goran Sladić, Branko Milosavljević, Dušan Surla and Zora Konjović
The goal of this paper is to propose a data access control framework that is used for editing MARC‐based bibliographic databases. In cases where the bibliographic record editing…
Abstract
Purpose
The goal of this paper is to propose a data access control framework that is used for editing MARC‐based bibliographic databases. In cases where the bibliographic record editing activities carried out in libraries are complex and involve many people with different skills and expertise, a way of managing the workflow and data quality is needed. Enforcing access control can contribute to these goals.
Design/methodology/approach
The proposed solution for data access control enforcement is based on the well‐studied standard role‐based access control (RBAC) model. The bibliographic data, for the purpose of this system, is represented using the XML language. The software architecture of the access control system is modelled using the Unified Modelling Language (UML).
Findings
The access control framework presented in this paper represents a successful application of concepts of role‐based access control to bibliographic databases. The use of XML language for bibliographic data representation provides the means to integrate this solution into many different library information systems, facilitates data exchange and simplifies the software implementation because of the abundance of available XML tools. The solution presented is not dependent on any particular XML schema for bibliographic records and may be used in different library environments. Its flexibility stems from the fact that access control rules can be defined at different levels of granularity and for different XML schemas.
Research limitations/implications
This access control framework is designed to handle XML documents. Library systems that utilise bibliographic databases in other formats not easily convertible to XML would hardly integrate the framework into their environment.
Practical implications
The use of an access control enforcement framework in a bibliographic database can significantly improve the quality of data in organisations where record editing is performed by a large number of people with different skills. The examples of access control enforcement presented in this paper are extracted from the actual workflow for editing bibliographic records in the Belgrade City Library, the largest public city library in Serbia. The software implementation of the proposed framework and its integration in the BISIS library information system prove the practical usability of the framework. BISIS is currently deployed in over 40 university, public, and specialized libraries in Serbia.
Originality/value
A proposal for enforcing access control in bibliographic databases is given, and a software implementation and its integration in a library information system are presented. The proposed framework can be used in library information systems that use MARC‐based cataloguing.
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Business process management (BPM) has attracted much focus throughout the years, yet there have been calls questioning the future of BPM. The purpose of this paper is to explore…
Abstract
Purpose
Business process management (BPM) has attracted much focus throughout the years, yet there have been calls questioning the future of BPM. The purpose of this paper is to explore the current state of the field through a dynamic literature review and identify the main challenges for its future development.
Design/methodology/approach
A dynamic co-citation network analysis identifies the “evolution” of knowledge of BPM and the most influential works. The results present the developed BPM subthemes in the form of clusters.
Findings
The focus within the field has shifted from facilitating wide-ranging business performance improvements to creating introverted optimizations within a particular BPM subgroup. The BPM field has thus experienced strong fragmentation throughout the years and has accrued into self-fueling subareas of BPM research such as business process modeling and workflow management. Those subareas often neglect related disciplines in other management, process modeling and organizational improvement fields.
Research limitations/implications
The study is limited by the initial keyword choice of the authors. The subsequent co-citation analysis ameliorates the subjectivity since it produces a data set and contributions based on references.
Originality/value
A new combination of historical development and the state-of-the-art of the BPM field, by employing a co-citation and cluster analysis. This dynamic literature review presents the current state of the theoretical core and attempts to identify the crossroads that BPM has reached. The study can be replicated in the future to track the changes in the field.
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Florian Johannsen, Susanne Leist and Reinhold Tausch
The purpose of this paper is to specify the decomposition conditions of Wand and Weber for the Business Process Model and Notation (BPMN). Therefore, an interpretation of the…
Abstract
Purpose
The purpose of this paper is to specify the decomposition conditions of Wand and Weber for the Business Process Model and Notation (BPMN). Therefore, an interpretation of the conditions for BPMN is derived and compared to a specification of the conditions for enhanced Event-Driven Process Chains (eEPCs). Based on these results, guidelines for a conformance check of BPMN and eEPC models with the decomposition conditions are shown. Further, guidelines for decomposition are formulated for BPMN models. The usability of the decomposition guidelines is tested with modelling experts.
Design/methodology/approach
An approach building on a representational mapping is used for specifying the decomposition conditions. Therefore, ontological constructs of the Bunge-Wand-Weber ontology are mapped to corresponding modelling constructs and an interpretation of the decomposition conditions for BPMN is derived. Guidelines for a conformance check are then defined. Based on these results, decomposition guidelines are formulated. Their usability is tested in interviews.
Findings
The research shows that the decomposition conditions stemming from the information systems discipline can be transferred to business process modelling. However, the interpretation of the decomposition conditions depends on specific characteristics of a modelling language. Based on a thorough specification of the conditions, it is possible to derive guidelines for a conformance check of process models with the conditions. In addition, guidelines for decomposition are developed and tested. In the study, these are perceived as understandable and helpful by experts.
Research limitations/implications
Research approaches based on representational mappings are subjected to subjectivity. However, by having three researchers performing the approach independently, subjectivity can be mitigated. Further, only ten experts participated in the usability test, which is therefore to be considered as a first step in a more comprising evaluation.
Practical implications
This paper provides the process modeller with guidelines enabling a conformance check of BPMN and eEPC process models with the decomposition conditions. Further, guidelines for decomposing BPMN models are introduced.
Originality/value
This paper is the first to specify Wand and Weber's decomposition conditions for process modelling with BPMN. A comparison to eEPCs shows, that the ontological expressiveness influences the interpretation of the conditions. Further, guidelines for decomposing BPMN models as well as for checking their adherence to the decomposition conditions are presented.
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Diego Toralles Avila, Rubens Ideron dos Santos, Jan Mendling and Lucineia Heloisa Thom
Process modeling guidelines are a valuable instrument for increasing the quality of process models. Since finding and selecting suitable guidelines are challenging, this paper…
Abstract
Purpose
Process modeling guidelines are a valuable instrument for increasing the quality of process models. Since finding and selecting suitable guidelines are challenging, this paper aims to find and select suitable guidelines because they are scattered across the many studies of the literature. Also, not all of them are supported by empirical studies.
Design/methodology/approach
The authors conducted a systematic literature review to collect and analyze process modeling guidelines present in the literature and the empirical evidence that supports them.
Findings
The authors investigated a total of 793 articles and identified a total of 45 process modeling guidelines in five different categories. For each of these guidelines, the authors report empirical evidence together with corresponding measures, such as comprehension accuracy and error probability.
Originality/value
Compared to the prior literature reviews on process model quality and process modeling guidelines, this article extends current knowledge by analyzing the empirical evidence and variables associated with each guideline. This analysis provides guidance for practitioners and scholars on which guidelines to use while modeling a process and perform further research on.
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Michael Arias, Rodrigo Saavedra, Maira R. Marques, Jorge Munoz-Gama and Marcos Sepúlveda
Human resource allocation is considered a relevant problem in business process management (BPM). The successful allocation of available resources for the execution of process…
Abstract
Purpose
Human resource allocation is considered a relevant problem in business process management (BPM). The successful allocation of available resources for the execution of process activities can impact on process performance, reduce costs and obtain a better productivity of the resources. In particular, process mining is an emerging discipline that allows improvement of the resource allocation based on the analysis of historical data. The purpose of this paper is to provide a broad review of primary studies published in the research area of human resource allocation in BPM and process mining.
Design/methodology/approach
A systematic mapping study (SMS) was conducted in order to classify the proposed approaches to allocate human resources. A total of 2,370 studies published between January 2005 and July 2016 were identified. Through a selection protocol, a group of 95 studies were selected.
Findings
Human resource allocation is an emerging research area that has been evolving over time, generating new proposals that are increasingly applied to real case studies. The majority of proposed approaches relate to the period 2011-2016. Journals and conference proceedings are the most common venues. Validation research and evaluation research are the most common research types. There are two main evaluation methods: simulation and case studies.
Originality/value
This study aims to provide an initial assessment of the state of the art in the research area of human resource allocation in BPM and process mining. To the best of the authors’ knowledge, this is the first research that has been conducted to date that generates a SMS in this research area.
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Frank Hadasch, Alexander Maedche and Shirley Gregor
In organizations, individual user’s compliance with business processes is important from a regulatory and efficiency point of view. The restriction of users’ choices by…
Abstract
Purpose
In organizations, individual user’s compliance with business processes is important from a regulatory and efficiency point of view. The restriction of users’ choices by implementing a restrictive information system is a typical approach in many organizations. However, restrictions and mandated compliance may affect employees’ performance negatively. Especially when users need a certain degree of flexibility in completing their work activity. The purpose of this paper is to introduce the concept of directive explanations (DEs). DEs provide context-dependent feedback to users, but do not force users to comply.
Design/methodology/approach
The experimental study used in this paper aims at investigating how DEs influence users’ process compliance. The authors used a laboratory experiment to test the proposed hypotheses. Every participant underwent four trials for which business process compliance was measured. Two trial blocks were used to cluster the four trials. Diagrammatic DEs were provided in one of the trial blocks, while textual DEs were provided in the other. Trial blocks were counterbalanced.
Findings
The results of the experiment show that DEs influence a user’s compliance, but the effect varies for different types of DEs. The authors believe this study is significant as it empirically examines design characteristics of explanations from knowledge-based systems in the context of business processes.
Research limitations/implications
This study is certainly not without limitations. The sample used for this study was drawn from undergraduate information systems management students. The sample is thus not representative of the general population of organizations’ IT users. However, a student sample adequately represents novice IT users, who are not very familiar with a business process. They are particularly suitable to study how users react to first-time contact with a DE.
Practical implications
The findings of this study are important to designers and implementers of systems that guide users to follow business processes. As the authors have illustrated with a real-world scenario, an ERP system’s explanation can lack details on how a user can resolve a blocked activity. In situations in which users bypass restricted systems, DEs can guide them to comply with a business process. Particularly diagrammatic explanations, which depict actors, activities, and constraints for a business process, have been found to increase the probability that users’ behavior is business process compliant. Less time may be needed to resolve a situation, which can result in very efficient user-system cooperation.
Originality/value
This study makes several important contributions to research on explanations, which are provided by knowledge-based systems. First, the authors conceptualized, designed, and investigated a novel type of explanations, namely, DEs. The results of this study show how dramatic the difference in process compliance performance is when exposed to certain types of DEs (in one group from 57 percent on the initial trial to 82 percent on the fourth trial). This insight is important to derive design guidelines for DE, particularly when multimedia material is used.
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Gregor Polančič and Boštjan Orban
Despite corporate communications having an immense impact on corporate success, there is a lack of dedicated techniques for their management and visualization. A potential…
Abstract
Purpose
Despite corporate communications having an immense impact on corporate success, there is a lack of dedicated techniques for their management and visualization. A potential strategy is to apply business process management (BPM) approach with business process model and notation (BPMN) modeling techniques.
Design/methodology/approach
The goal of this study was to gain empirical insights into the cognitive effectiveness of BPMN-based corporate communications modeling. To this end, experimental research was performed in which subjects tested two modeling notations – standardized BPMN conversation diagrams and a BPMN extension with corporate communications-specific concepts.
Findings
Standard conversation diagrams were demonstrated to be more time-efficient for designing and interpreting diagrams. However, the subjects made significantly fewer mistakes when interpreting the diagrams modeled in the BPMN extension. Subjects also evolved positive perceptions toward the proposed extension.
Practical implications
BPMN-based corporate communications modeling may be applied to organizations to depict how formal communications are or should be performed consistently, effectively and transparently by following and integrating with BPM approaches and modeling techniques.
Originality/value
The paper provides empirical insights into the cognitive effectiveness of corporate communications modeling based on BPMN and positions the corresponding models into typical process architecture.
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Monica Anastassiu, Flavia Maria Santoro, Jan Recker and Michael Rosemann
The purpose of this paper is to propose a method for identifying business process-relevant contextual information that is likely to impact on the process goal. The ORGANON method…
Abstract
Purpose
The purpose of this paper is to propose a method for identifying business process-relevant contextual information that is likely to impact on the process goal. The ORGANON method describes a semi-structured procedural guide alongside with a set of criteria and a matrix for analyzing ontological transactions, which can be used to identify which context information can be considered relevant to a business process.
Design/methodology/approach
The authors report on an evaluation of the ORGANON method through a case study conducted in an organization that works in the social security domain.
Findings
The results provide evidences of the feasibility of the method application in this scenario.
Originality/value
Our research contributes to the literature on business processes flexibility, specifically through a proposal for context identification that can be extended to current techniques for business process modeling and in turn forms the basis for existing approaches for making business processes more flexible. The work has implications for the strategic management of organizations, by suggesting a method that provides informational support to decision makers about when, where and why business processes need to be adapted.