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Article
Publication date: 7 June 2011

Tugrul U. Daim, Matthew Letts, Mark Krampits, Rabah Khamis, Pranabesh Dash, Mitali Monalisa and Jay Justice

This paper aims to research literature to describe the business processes used when planning IT infrastructure refreshes.

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Abstract

Purpose

This paper aims to research literature to describe the business processes used when planning IT infrastructure refreshes.

Design/methodology/approach

The paper uses analytical hierarchical process (AHP) and pairwise comparisons to model and quantify the decision process for IT infrastructure refreshes.

Findings

The research found that most companies keep their refresh processes private and very little academic research is available on this topic. While supportability, manageability, compatibility, cost, and scalability are important factors to large organizations, performance and availability of the systems are important for smaller organizations.

Originality/value

AHP was not ever used to evaluate the refresh planning. The paper demonstrates that it would be a very useful tool.

Details

Business Process Management Journal, vol. 17 no. 3
Type: Research Article
ISSN: 1463-7154

Keywords

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Article
Publication date: 25 September 2009

Tugrul Daim, Jay Justice, Mark Krampits, Matthew Letts, Ganesh Subramanian and Mukundan Thirumalai

The purpose of this paper is to identify energy efficiency metrics that can be used by IT managers to measure and maintain the implementation of cost savings and green initiatives…

2207

Abstract

Purpose

The purpose of this paper is to identify energy efficiency metrics that can be used by IT managers to measure and maintain the implementation of cost savings and green initiatives in data centers.

Design/methodology/approach

The paper looks at the background of the problem and explores the reasons why energy savings in the data center are an important issue. Included are interviews and survey results from IT professionals serving at four unique organizations. A model of the measurable components of a data center is created to provide a framework for organizing metrics and communicating results throughout the corporation. The strengths and weaknesses of two of the most common data center metrics, PUE and DCP, are examined closely.

Findings

The paper concludes with future metric recommendations and a proposed credit‐based system that could be applied to encourage closer management of these metrics.

Practical implications

The metric recommendations can be used by IT managers resulting in energy efficiency improvements in their data centers.

Originality/value

The paper provides a good comprehension of multiple approaches and makes recommendations for a platform metric that can be further developed and adopted as a standard.

Details

Management of Environmental Quality: An International Journal, vol. 20 no. 6
Type: Research Article
ISSN: 1477-7835

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Article
Publication date: 3 April 2017

Douglas Rafael Veit, Daniel Pacheco Lacerda, Luis Felipe Riehs Camargo, Liane Mahlmann Kipper and Aline Dresch

Research in business processes has been developed around a disciplinary approach toward the production of traditional knowledge, known as Mode 1. The problems studied with this…

986

Abstract

Purpose

Research in business processes has been developed around a disciplinary approach toward the production of traditional knowledge, known as Mode 1. The problems studied with this approach are solved in a context in which academic knowledge prevails, with no major concerns regarding its practical applicability. Thus, the purpose of this paper is to propose a structure for knowledge production based on Mode 2 for business process researches.

Design/methodology/approach

A bibliometric research was conducted to define and conceptualize the classes of disciplinary problems, by assessing the years 2007-2012 of the Business Process Management Journal publications.

Findings

A framework for the Mode 2 knowledge production was proposed in the development of research in business process and conceptualized classes of problems related to this issue.

Research limitations/implications

This work was carried out with specific focus on research in business process, so the defined classes of problems cannot be generalized.

Originality/value

The studies identified by this research are in the form of a disciplinary approach toward the production of traditional knowledge, known as Mode 1. This paper aims to fill the gap of a transdisciplinary production of knowledge and practical application, known as Mode 2 in the context of business process.

Details

Business Process Management Journal, vol. 23 no. 2
Type: Research Article
ISSN: 1463-7154

Keywords

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