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A new approach to investigate serendipitous knowledge discovery (SKD) of health information is developed and tested to evaluate the information flow-serendipitous knowledge discovery (IF-SKD) model. The purpose of this paper is to determine the degree to which IF-SKD reflects physicians’ information behaviour in a clinical setting and explore how the information system, Spark, designed to support physicians’ SKD, meets its goals.

The proposed pre-experimental study design employs an adapted version of the McCay-Peet’s (2013) and McCay-Peet et al.’s (2015) serendipitous digital environment (SDE) questionnaire research tool to address the complexity associated with defining the way in which SKD is understood and applied in system design. To test the IF-SKD model, the new data analysis approach combining confirmatory factor analysis, data imputation and Monte Carlo simulations was developed.

The piloting of the proposed novel analysis approach demonstrated that small sample information behaviour survey data can be meaningfully examined using a confirmatory factor analysis technique.

This method allows to improve the reliability in measuring SKD and the generalisability of findings.

This paper makes an original contribution to developing and refining methods and tools of research into information-system-supported serendipitous discovery of information by health providers.

The purpose of this paper is to revisit the potential of the New Deal as a research context in management and organization studies and, in doing so, forward the role one of its chief architects, Harry Hopkins, played in managing the economic crisis. The exploration takes us to multiple layers that work together to form context around Hopkins including the Great Depression, the Roosevelt Administration, and ultimately, the New Deal. By raising Harry Hopkins as an exemplar of historical-narrative exclusion, the authors can advance the understanding of his role in the New Deal and how his actions produced early insights about management (e.g. modern crisis management).

The paper experiments with the methodological assemblage of ANTi-History and microhistorical analysis that the authors call “ANTi-Microhistory” to examine the life narrative of Harry Hopkins, his early association with President Franklin D. Roosevelt and later, the New Deal. To accomplish this, the authors undertake a programme of archival research (e.g. the digital repository of The Franklin D. Roosevelt Presidential Library and Museum) and assess various materials (e.g. speeches, biographies and memoirs) from across multiple spaces.

The findings suggest Harry Hopkins to be a much more powerful actor in mobilizing New Deal policies and their effect on early management thought than what was previously accepted. In the process, the authors found that because of durable associations with Roosevelt, key policy architects of the same ilk as Harry Hopkins (e.g. Frances Perkins, Henry Wallace, Lewis Douglas, and others) and their contributions have been marginalized. This finding illustrates the significant potential of little-known historical figures and how they might shed new insight on the development of the field and management practice.

The aim is to demonstrate the potential of engaging historical research in management with the individual – Harry Hopkins – as a unit of analysis. By engaging historical research on the individual – be it well-known or obscure figures of the past – the authors are considering how they contribute to the understanding of phenomena (e.g. New Deal, Progressivism or Keynesian economics). The authors build on research that brings to focus forgotten people, communities and ideas in management studies but go further in advocating for space in the research to consider the scholarly potential of the individual.

THE Reference Department of Paisley Central Library today occupies the room which was the original Public Library built in 1870 and opened to the public in April 1871. Since that date two extensions to the building have taken place. The first, in 1882, provided a separate room for both Reference and Lending libraries; the second, opened in 1938, provided a new Children's Department. Together with the original cost of the building, these extensions were entirely financed by Sir Peter Coats, James Coats of Auchendrane and Daniel Coats respectively. The people of Paisley indeed owe much to this one family, whose generosity was great. They not only provided the capital required but continued to donate many useful and often extremely valuable works of reference over the many years that followed. In 1975 Paisley Library was incorporated in the new Renfrew District library service.

So far as the law is concerned, the Medical Officer of Health has only the slenderest connection with the execution of the Adulteration Acts. He is simply a person who may, in common with the Sanitary Inspector and the police constable, purchase samples under the Acts and submit them to the Public Analyst. Having done this, he is entitled to receive a certificate of analysis just like any other purchaser who may submit a sample under the provisions of the Acts, and there the matter ends.

Next after butter and milk—as regards the total number of samples examined—come spirits, of which 6,938 samples were dealt with. Of the articles of which sufficiently numerous analyses were made to furnish reliable data, spirits as a class are the most extensively adulterated, and the 12 per cent. of adulteration recorded for the year under review does not, in all probability, nearly represent the real extent of the evil. Many samples are returned as genuine which have been watered beyond the legal limit because the vendors have exhibited dilution notices, a method of legalising what are essentially fraudulent practices which is, unfortunately, being extended to other foods and drinks, and bids fair to bring the whole execution of the “Acts” to a standstill. In addition to this there are the widest differences of opinion and practice amongst both Public Analysts and Local Authorities as regards those spirits which have been the subjects of prosecution, on account of their origin or mode of manufacture, i.e., for being partially or entirely the product of the “patent still.” Prosecutions of brandy for containing spirit not derived from the grape have been fairly common, and similar offences connected with whisky and rum have also been brought before the courts, and yet the proportion of “spirits” now found to be adulterated is 30 per cent. lower than it was ten years ago, when watering was practically the only offence recorded. In view of the interest aroused and the intrinsic importance of the whole question some details and some guidance also might be looked for in such a report as this. Unfortunately the spirits are all lumped together under one heading, and although the presence in brandy of alcohol not derived from the grape is referred to, no further details are given. It is, no doubt, the case that the Local Government Board is not in a position to express an authoritative opinion on any of the difficult problems to which we have referred, and has no legal power to fix standards or enforce their use; nevertheless the mere statement of the number of prosecutions, of brandy, for instance (for containing other than grape‐derived spirit) together with the maximum and minimum proportions of the foreign spirit or the figures for esters in the corresponding cases would have at least shown to what extent the recently promulgated standards for this liquor had gained acceptance throughout the country.

In previous articles the chemical composition of the infant's food has been discussed from a theoretical standpoint. Before dealing with the actual preparations at present on the market, it is necessary to refer briefly to certain other practical considerations which, apart from chemical composition and from any question of digestibility, greatly influence the value of these products, and which may be discussed under the following headings:—(1) Bulk or compactness, (2) Keeping power, (3) Ease and rapidity of preparation for use, (4) Cost.

Early writings about teamwork in healthcare emphasized that healthcare providers needed to evolve from a team of experts into an expert team. This is no longer enough. As patients, accreditation bodies, and regulators increasingly demand that care is coordinated, safe, of high quality, and efficient, it is clear that healthcare organizations increasingly must function and learn not only as expert teams but also as expert multiteam systems (MTSs).

In this chapter, we offer a portrait of the robust, and albeit complex, multiteam structures that many healthcare systems are developing in order to adapt to rapid changes in regulatory and financial pressures while simultaneously improving patient safety, quality, and performance.

The notion of continuous improvement rooted in continuous learning has been embraced as a battle cry from the boardroom to the bedside, and the MTS concept offers a meaningful lens through which we can begin to understand, study, and improve these complex organizational systems dedicated to tackling some of the most important goals of our time.

The COVID-19 pandemic and its related economic meltdown and social unrest severely challenged most countries, their societies, economies, organizations, and individual citizens. Focusing on both more and less successful country-specific initiatives to fight the pandemic and its multitude of related consequences, this chapter explores implications for leadership and effective action at the individual, organizational, and societal levels. As international management scholars and consultants, the authors document actions taken and their wide-ranging consequences in a diverse set of countries, including countries that have been more or less successful in fighting the pandemic, are geographically larger and smaller, are located in each region of the world, are economically advanced and economically developing, and that chose unique strategies versus strategies more similar to those of their neighbors. Cultural influences on leadership, strategy, and outcomes are described for 19 countries. Informed by a cross-cultural lens, the authors explore such urgent questions as: What is most important for leaders, scholars, and organizations to learn from critical, life-threatening, society-encompassing crises and grand challenges? How do leaders build and maintain trust? What types of communication are most effective at various stages of a crisis? How can we accelerate learning processes globally? How does cultural resilience emerge within rapidly changing environments of fear, shifting cultural norms, and profound challenges to core identity and meaning? This chapter invites readers and authors alike to learn from each other and to begin to discover novel and more successful approaches to tackling grand challenges. It is not definitive; we are all still learning.

At a recent meeting of the Manchester section of the Society of Chemical Industry, Professor F. Gowland Hopkins, in an interesting paper entitled “Some Chemical Qualities of the Living Cell,” referred to the important part which vitamins play in foods, and to the dangers arising from the continual ingestion of chemical preservatives in foods. Professor Gowland Hopkins observed that the conception of a vitamin had certain encrustations about it which prevented everybody accepting what were really said to be very important scientific facts. He had not attempted to define a vitamin. In an adult community, under good economic conditions, the need for something other than a supply of energy did not seem to assert itself, because the vitamins were always present in all natural foods. Special circumstances were required to make their importance obvious, or they would have been discovered many years ago instead of in the past ten years or so. Being connected with the subject of diet they naturally attracted the attention of quacks, and therefore a good deal of nonsense had been written about them; while, on the other hand, it was equally true what was written about vitamins gave a great opportunity for trade stunts. Vitamins had not yet been isolated, so that their chemical composition was unknown. What he wished to urge was that the facts known about vitamins were important. You may feed an animal upon a diet consisting of the most excellent protein and really superior fat and best carbohydrate in the market, and supply it with the necessary salts in the right ratio. So long as those materials were pure and not mixed with traces of any other ingredients the dietary would be eaten, enjoyed, fully digested, thoroughly broken down in the body and its energy extracted, and yet any animal continuing to eat it would inevitably die. In order to convert that dietary into a perfect one for the maintenance of life materials must be added which acted in almost infinitesimal concentration within the cellular structure of the living organism. The only present definition of a vitamin of a definite constitution was that it was a substance of extreme nutritive importance which acted in infinitesimal concentration. In the case of Fat Soluble Vitamin A. 0·004 mgms added to a synthetic dietary made just the dilference between certain death and excellent life in the case of a rat weighing 100 grms. They must not despise the rat; it was, in all essentials, of the same physical constitution as human beings. In the case of a 70 kgm man 2½ mgs would be required to bridge the difference between health and death. Only under exceptional circumstances, such as a state of war, did the lack of vitamins intrude itself in respect of adults, but the feeding of infants must be placed in a different category.